#1 Home Improvement Retailer

W Knoxville #730

4.6

out of 5

91% of customers recommend this store
Rating Breakdown
5
(425)
4
(45)
3
(9)
2
(15)
1
(25)
The Home Depot
Contact Us
Main: (865)691-9500
Pro Desk: (865)531-4661
Tool & Truck Rental: (865)531-4660
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
9361 Kingston Pike
Knoxville, TN 37922

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

7.64 mi
  • 2751 Schaad Road
  • Knoxville, TN 37921
10.95 mi
  • 175 Laboratory Rd
  • Oak Ridge, TN 37830
11.32 mi
  • 250 Abbie Drive
  • Lenoir City, TN 37772

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the West Knoxville Home Depot, where we're happy to help you find everything you need for your project.

Whether you're looking for gardening supplies or electrical supplies, your favorite hardware store has you covered. Our friendly associates can help you find the products you need for your project. Be sure to download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make home improvement easy from every angle.

At Home Depot, getting involved in our community is important to us. We support our Knoxville community with Team Depot events and projects. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete all types of projects.

You can find us southeast of the I-140 and I-40 intersection, between Big Lots and Kroger, close to West Town Mall. Stop by today.

Your W Knoxville Hardware Store Team


When does The Home Depot Black Friday 2021 event start at the W Knoxville store?
Our Black Friday event will run at our W Knoxville store and online between November 3 and December 1. Instead of a single day Black Friday event, you can relax and enjoy stress-free shopping without risking your well-being. To ensure your safety and reduce overcrowded lines in our stores, we intend to comply with social distancing regulations and require everyone to wear a face mask. As always, you can shop Home Depot Cyber Monday deals in our endless aisles online.

What are the top Home Depot Black Friday deals at the W Knoxville store?
There's no shopping experience out there quite like The Home Depot Black Friday. We have all the necessities to make your home festive with holiday decor. Celebrate the tradition with fresh-cut trees, artificial Christmas trees, and indoor or outdoor Christmas lights in any style. Our W Knoxville store will offer Black Friday appliance deals and discounts on tools and smart home products.

How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot W Knoxville offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.6

out of 5

519 reviews
5
(425)
4
(45)
3
(9)
2
(15)
1
(25)
91% Of Customers
Recommend This Store 466 of 510 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I and my wife are in the store at least weekly. Usually clean and well kept. Home appliance assoc...

4.0

out of 5

I and my wife are in the store at least weekly. Usually clean and well kept. Home appliance associates are always very friendly. So are other personnel.

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Horrible customer service waited over 20 mins to get someone to help me with an electrical bulb i...

1.0

out of 5

Horrible customer service waited over 20 mins to get someone to help me with an electrical bulb issue and then had to go through two managers to be awarded to be in the presence of the Store Manager, like he was royalty or something. Will never shop here again and Thank goodness I got rid of my Home Depot Stock!

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Staff(particilarly Morty) goes above & beyond in provided EXCELLENT customer service...what a con...

5.0

out of 5

Staff(particilarly Morty) goes above & beyond in provided EXCELLENT customer service...what a concept?!

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Online inventory numbers are usually wrong. Out of stock on some popular items. Huge paint depa...

2.0

out of 5

Online inventory numbers are usually wrong. Out of stock on some popular items. Huge paint department with only one employee at times.

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CLEAN AND NEAT STORE WITH NO BLOCKED ISLES AND MOST WORKERS ARE SMILING. THIS STORE DOES NOT HAVE...

5.0

out of 5

CLEAN AND NEAT STORE WITH NO BLOCKED ISLES AND MOST WORKERS ARE SMILING. THIS STORE DOES NOT HAVE A LOT OF PROFESSIONAL BUYERS SO MOST OF THE ITEMS I NEED ARE ALWAYS IN STOCK.

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We paid this HD for a washer & dryer with a promised delivery date of 13nov20. That day went by ...

1.0

out of 5

We paid this HD for a washer & dryer with a promised delivery date of 13nov20. That day went by with no appliances. I spoke to the manager, Ronnie C___, on 17nov, and he essentially said that he couldn't do anything. HD then promised delivery on 5dec, but blew that off too. HD promised delivery on 11jan21, but blew that off too. I spoke with Ronnie C on 18jan, and he suggested HD could compensate us for the ridiculously delayed performance. We still have not received any compensation. I contacted the HD corp office, and they did precisely nothing. At no level did HD take responsibility. At no level did HD hold anyone accountable or take even minor, simple action.

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Clean store, well-stocked with friendly, helpful employees.

4.0

out of 5

Clean store, well-stocked with friendly, helpful employees.

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Best customer service I've ever received at any ANY store. Thanks to all who helped me!

5.0

out of 5

Best customer service I've ever received at any ANY store. Thanks to all who helped me!

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