Employees very helpful
Employees very helpful
The Staff offer help and suggestion when you needed and easy to find what you are looking for.
returns (including plants) are quick and easy. always find what I want
All stuffs in there
I typically shop at other large hardware stores but this evening Monica, Brian and the great guy in the tool rental/repair space earned my respect and loyalty. All three of them were wonderful support to a tool that needed to be returned. The situation was handled professionally and with grace. At the end of the situation, I had a better tool at a reasonable discounted price. In addition, the store was clean, and all employees were courteous and helpful.
Has everything I need and I know where to find it and if not then there is someone to help.
I have been at this location morning, mid-afternoon and night. Always clean and well stocked. Employees usually available for assistance but much of what I need is "self service". Nice selection and well displayed.
Replacement toilet selection was extensive for quality and price.
They really need more checkout stations in the gardening dept. to open during peak times (spring! Saturday mornings!) not enough to keep people from clogging up the area standing in line 5-6 deep with their carts loaded. Need an express line, too.
Store is consistently clean with friendly, helpful staff. Purchases and returns are handled efficiently.
It was a lot cleaner than others
This Home Depot is outstanding. The associates are always so friendly and helpful, and they stock just about everything imaginable. This is always my go-to place!
Free mulch loading was great!!
Sold me a propane tank even though they had no propane. Seems simple to give every cashier a note to let them know you are out of propane. Never offered me a bag for the 4 other items I purchased. I had to grab one myself. Will not shop here again.
Assistant Manger, Chris, gave outstanding customer service! He enjoys what he does and it shows. I went in at dinner-time and wasn't able to find who I needed to assist me with counter tops. He clearly was busy elsewhere and it was probably time for him to go home but he gladly helped me--spent about 45 minutes with me--Great experience. Thank you!
I will drive out of my way to shop pro services at this store!!
The employees at the McKinney Home Depot are the most helpful and friendly of any home improvement store that I have visited. They "lead" you to the things or people you need rather than "point" you. This is always my first stop!
never had a problem in this store and has majority of what i need 95% pf the time. Also in the plumbing area if you ever need answers you need to look for Lourdes! =)
Store is clean, employees are friendly and helpful.
EXCELLENT CUSTOMER SERVICE
OK because close - no one in garden area - use a register - 1/2 machines down - two employees tried but took 10 minutes to cash out ONE item ? Does anyone else see an issue
This is the Home Depot to shop at. I saw some power tools on sale and I was dealing with another location at first. The other location gave me the run around only to tell me they didn’t have the product, 3 visits and 8 hours later spanning over 3 days! What’s worse is they actually had the product! By now the special was ending the next day so the system had already changed. Monica and Patricia took the time to figure out how I could still receive the product with the deal. It took over an hour. At which point they could have given up and just told me it couldn’t be done. Instead they figured it out. They told me to that they genuinely felt bad how the people at the other location treated me. For people who care about people, this is your location.
Store clean and employee very friendly
Morons at this store. Most unprofessional craptastic group of misfits running this craphole of a store.
Excellent store, convenient location and ample of parking space. The employees are friendly and very helpful too.
All employees I spoke to were very helpful. Store was clean and had all materials I required
Good location. Items are well stocked. Employees are friendly and helpful. Check out is normally pretty quick.
I needed 'something' to fix a wobbling kitchen chair at my daughter;'s house (loose legs and rungs). I asked an Orange Apron guy for suggestions, and he steered me to J. B. Weld Wood-Tone Fast Dry Putty. Seemed perfect! Did the job that evening, let it set overnight, and the chair is now as good as new (or better); daughter wants me to do the other 5 chairs on my next visit!
The store was clean. Employees were super knowledgeable and friendly