#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(845)346-4400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

474 Route 211 East

Middletown, NY 10940

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 474 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
Just as bad as Newburgh location.
This Home Depot is just as bad as the one in Newburgh there is stock left in every aisle where you can’t walk dirt everywhere people are not friendly or professional. These are the worst Home Depot I’ve ever been in.
by
    Online in store pick up
    Not worth it, I’ll pay for shipping next time. Waited long, listened to the employee complain about her job and watched 3 employees help the return line before someone decided to acknowledge me.
    by
      Great staff
      I was happy with my ourchase
      by
        • Recommended
        Bad customer service
        I will not visit this store
        by
          Kitchen design dept is awesome!!!!
          I made an appointment with Jen in the kitchen design department. She was knowledgeable, kind, patient and fun to work with. I highly recommend her! Very professional!!!
          by
            • Recommended
            Great representation
            Outstanding service thanks you
            by
              • Recommended
              Knowledgeable Employee
              I was very pleased with the knowledge that Susan has in the door department. Susan helped me to understand how & what to look for when placing my order. I placed an order for an entry & a garage door. She informed me by ordering them at the same time would save me money.
              by
                • Recommended
                Lumber Cashier always super friendly and helpful
                Christina is always smiling when I see her at the cashier. I don’t know many by names but she stands out to me. Doesn't matter how long her line is or isn't, she seems very happy working and talking with customers
                by
                  • Recommended
                  The best
                  Catrina is awesome!!!!!
                  by
                    • Recommended
                    Present Manager
                    The store manager is very present in this location and very knowledgeable and helpful
                    by
                      • Recommended
                      Middletown HD is horrible
                      I tried to buy a mower. Got the HD run around. Asked to speak with a manager and was told "we don't have one". No wonder the store is a wreck, many out of stock items and associates that could care less what you do or where you shop.
                      by
                        Employees
                        I’ve never been so happy dealing with the store actually having employees that are knowledgeable. Kudos Home Depot doing a fine job in Middletown NY.
                        by
                          • Recommended
                          Wallkill Employees
                          Employees at this store have always gone above & beyond to help me out with every project I have done. They’re extremely accommodating no matter how crazy my requests are with design, purchase or returns. I highly recommend this place for all your home improvement needs.
                          by
                            • Recommended
                            These Folks Are the Best
                            I have never left #1242 Middletown with a good feeling regarding my purchase and my experience. Always a smile, friendly greeting, and kind word. I like that!
                            by
                              service
                              Whenever I shop at Middletown, NY Home Depot I am not disappointed : ) I actually like going there to shop because they have almost everything I need and they are very helpful if I can't find something.
                              by
                                • Recommended
                                Great experience
                                Unfortunately had to purchase a new refrigerator. Went in later in the evening and still towards the end of a busy work day received exceptional service. We were able to buy and set up delivery with Tanya.
                                by
                                  • Recommended
                                  Great Staff
                                  The staff was very friendly, helpful, and professional during the the spent with me.
                                  by
                                    • Recommended
                                    Great store
                                    They are so helpful there
                                    by
                                      • Recommended
                                      Great customer service
                                      When I went with the family to buy supplies for bathroom pipes for plumbing and fixtures. We had a young lady who was an expert in this area. She was so knowledgeable I asked as another female has she been doing this work for years. She stated the training is amazing and Home Depot taught her. Good Jon home depot. You have a outstanding training program.
                                      by
                                        • Recommended
                                        Propane Grill
                                        I stopped in this location to purchase a new propane grill. The sales staff was knowledgeable and super friendly. Nick and Eddie were amazing and they helped me choose the write grill for my backyard patio!!!
                                        by
                                          • Recommended
                                          Great customer service
                                          Christina the cashier was very friendly and helpful upon check out. We appreciated her warm greeting and smile.
                                          by
                                            • Recommended
                                            Customer Service At It's Best
                                            I stopped in to purchase a battery operated lawn mower. I was directed to lawn and garden and told to speak with Steve. Steve was able to confirm what I had read online about the different types and then helped me pick out the model. He went and grabbed a cart for me and loaded up the box that was least damaged. He then walked with me pushing the cart over to the pressure washers and helped me select one of those. On our way to the hoses and extension cords, he helped a customer get a bottle down from a high shelf. He stood with me through checkout and then helped me load it all in my car! Customer service at it's best! Please please please give this man a raise and have other employees take note...he made my day! Also......the mower is awesome!
                                            by
                                              • Recommended
                                              Helpful and courteous staff
                                              I came to the store looking for various items and was greeted by a store associative who helped me find the item and suggested another product as well for my project that was needed.
                                              by
                                                • Recommended
                                                Greatful!
                                                I can say that I’m happy that Wallkill has such a great store. Every time I go in there they have what I want. We’ve used this location for our home improvements like the entire bathrooms, entire kitchen, all interior and exterior doors. Preparing to upgrade the flooring this year. Just keep up the great work
                                                by
                                                  • Recommended
                                                  Need a kitchen consultant?
                                                  Barbara Nielsen is the consultant to go to for your renovation needs. She made it easy. She's knowledgeable, answers all of your questions, because she actually knows the answers and is a pleasure to speak to. She made heads or tails out of my drawings and measurements (I write with my feet), I'm sure she can do the same for you!
                                                  by
                                                    • Recommended
                                                    Refrigerator purchase...
                                                    I recently purchased a refrigerator from Home Depot Store #1242 Middletown. I had a great experience!
                                                    by
                                                      • Recommended
                                                      Backsplash Tile Supplies Were Great
                                                      We have been searching in stores and online for a backsplash to match our new countertop and the selection and quantity were impressive at HD in Wallkill, NY.
                                                      by
                                                        • Recommended
                                                        Super prices!
                                                        We surprised to see the items what we needed for our new house
                                                        by
                                                          • Recommended
                                                          Susan Brechner-Nocera (The Millwork Specialist Employee)
                                                          I’m very very satisfied with her like I appreciate her explaining us things because of theses things are new for me and she literally explained it perfect and I love it! Amazing work and if I was the boss I would’ve promoted her for the whole year because we need more people like her. She’s wonderful and I will definitely come back with her if I need things related to what she works and I will most definitely recommend her to my friends and family if they need anything that she works. She doubles check making sure everything is fine before prints it out, she circles things making it obvious to look at if incase we need to look back at it. Her vibe is so perfect like as soon as you ask her for your help you can feel she’s welcoming and kind and you just automatically know shes perfect if I need help!!
                                                          by
                                                            • Recommended
                                                            Problem with new Home Depot Credit Card discount
                                                            Your employees named fixed everything so I could the purchases. They are: Tanya Montalvo....Regine Mgr and Todd Weeks
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 474 reviews

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