#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)298-3412
Tool & Truck Rental(845)298-3400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1570 Route 9
Wappingers Falls, NY 12590
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Customer Store Reviews

  • 4.4 out of 316 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (316)
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Showing 1-30 of 316 reviews
Store employees were very friendly & extremely helpful.
Store employees were very friendly & extremely helpful.
by
  • Verified Purchase
  • Recommended
Great Employees to assist you
Great Employees to assist you
by
  • Verified Purchase
  • Recommended
I love to visit Home Depot ,and thank you for giving the Veterans a discount
I love to visit Home Depot ,and thank you for giving the Veterans a discount
by
  • Verified Purchase
  • Recommended
I purchased a bucket of Furnace/Stove Cement. Once I got home and opened it I found it was not fu...
I purchased a bucket of Furnace/Stove Cement. Once I got home and opened it I found it was not full. It was obvious someone had used about a quarter of the cement and resealed the bucket and returned it to HD where it made it back on the shelf for resale. Make sure items you purchase are not tampered with before you leave the store.
by
  • Verified Purchase
  • Recommended
This store was not listed in a Google search I did at home. We currently live 45 minutes from an...
This store was not listed in a Google search I did at home. We currently live 45 minutes from anything, so I was quite happy to find this store, which was very close to the mall my wife and I wanted to visit. The store was clean and well organized, albeit somewhat different from HD stores in NC. Your associates were friendly and knowledgeable and quite helpful.
by
  • Verified Purchase
  • Recommended
The Wappingerfalls, store has great staff like Jasmin, Jean , Electrical and lumber are very help...
The Wappingerfalls, store has great staff like Jasmin, Jean , Electrical and lumber are very helpful to the customers. Now flooring staff need to get motivated and get up out chairs to were the flooring items are such as ceramic tiles , laminate flooring and answer question and share ideas related to flooring. Flooring dept has an older employee who doesn't care about helping customers.
by
  • Verified Purchase
Horrible customer service - if you go here look to be ignored or treated as a nuisance.
Horrible customer service - if you go here look to be ignored or treated as a nuisance.
by
  • Verified Purchase
The sales associates were very helpful. They answered every question we had. They told us about...
The sales associates were very helpful. They answered every question we had. They told us about all of our options, and worked to provide us with the best option. They did not rush us through. They were very polite and kind. They also worked hard to provide us with the best product. The box on the shelf appeared to have been opened, so they went to the back to find us another box, and they were successful! Our concerns mattered to them.
by
  • Verified Purchase
  • Recommended
The employees I dealt with went out of their way to help me when I was purchasing g roofing mater...
The employees I dealt with went out of their way to help me when I was purchasing g roofing materials.
by
  • Verified Purchase
  • Recommended
Great Store, Bryon is the best!
Great Store, Bryon is the best!
by
  • Verified Purchase
  • Recommended
Got a lot of help from Jerry in the paint dept. A lot of times, employees make you feel as if yo...
Got a lot of help from Jerry in the paint dept. A lot of times, employees make you feel as if you're putting them out. Not Jerry! He got off his ladder and was happy to help me match my paint chip. I also got help putting the bags of salt in my car. Great service! Thanks!!
by
  • Verified Purchase
  • Recommended
Heating and air conditioning tech
I can shop slow or as fast as I want. The sales people will help me with any questions or problems I Have.
by
    Excellent store please keep up the good work to all staff members
    Excellent store please keep up the good work to all staff members
    by
    • Verified Purchase
    Poor customer service
    My daughter went to pick up an online order- window air conditioner. They handed it off to her in a regular shopping cart and did not offer her help
    by
      My local Home Depot is the place to go for good prices and good customer service. Keep up the goo...
      My local Home Depot is the place to go for good prices and good customer service. Keep up the good work!
      by
      • Verified Purchase
      • Recommended
      Friendly, helpful staff.
      Friendly, helpful staff.
      by
      • Verified Purchase
      • Recommended
      I like the fact that all the sale persons greet all the customer even if they just walk by , it t...
      I like the fact that all the sale persons greet all the customer even if they just walk by , it tells me you appreciate my business ,Thank you
      by
      • Verified Purchase
      • Recommended
      I go here because it convenient for me but the service is terrible, specially when you order for ...
      I go here because it convenient for me but the service is terrible, specially when you order for delivery, they always missing your items or they give you wrong items , they never return call like they said .
      by
      • Verified Purchase
      All staff especially the pro desk are friendly and helpful
      All staff especially the pro desk are friendly and helpful
      by
      • Verified Purchase
      • Recommended
      The customer service experience was the best as was the delivery - I would definitely recommend t...
      The customer service experience was the best as was the delivery - I would definitely recommend this store
      by
      • Verified Purchase
      • Recommended
      Guys and Gals you are a great bunch its always a pleasure to walk into this store , tool rental g...
      Guys and Gals you are a great bunch its always a pleasure to walk into this store , tool rental group always helping out as well ..
      by
      • Verified Purchase
      • Recommended
      This is not the closest Home Depot to me but I will always come here. The staff is awesome. Ver...
      This is not the closest Home Depot to me but I will always come here. The staff is awesome. Very courteous and professional. They are AWESOME!
      by
      • Verified Purchase
      • Recommended
      Best Store
      Best Home Depot with most knowledgeable staff. Always someone to help!!
      by
        • Recommended
        The moment you enter you are greeted by a friendly faced employee of Home Depot. This experience...
        The moment you enter you are greeted by a friendly faced employee of Home Depot. This experience was especially good due to the fact that the employee, Josh, walked with us to our destination and made sure we got what we wanted and we were satisfied before walking us to the check out and wishing us well.... Excellent and thanks again Josh. Store is well organized and always clean....
        by
        • Verified Purchase
        • Recommended
        First Saturday every month, employee, DJ, leads the Kid Work Shops to perfection. His friendly, ...
        First Saturday every month, employee, DJ, leads the Kid Work Shops to perfection. His friendly, helpful female assistant whose name escapes me at this moment is fantastic, too! THANK YOU! Home Depot for this wonderful, fun experience for our grandchildren.
        by
        • Verified Purchase
        • Recommended
        Professionalism
        The manager and sales person were very professional and eceptionally interested in satisfying me, the customer!
        by
          • Recommended
          store very organized and clean. employees I have met are very friendly and very helpful. will alw...
          store very organized and clean. employees I have met are very friendly and very helpful. will always shop here. give this store a 10
          by
          • Verified Purchase
          • Recommended
          Store is always neat and clean. Very well stocked. The employees are always friendly, and knowled...
          Store is always neat and clean. Very well stocked. The employees are always friendly, and knowledgeable, Always eager to help.
          by
          • Verified Purchase
          • Recommended
          my problem with this store is that the garbage from their parking lot blows across the streets an...
          my problem with this store is that the garbage from their parking lot blows across the streets and comes to rest in a wooded area and is an eyesore. the grassy area on the side of the store generally is full of litter also.
          by
          • Verified Purchase
          We had defective flooring that we worked with all day and couldn't make it work so we pulled it u...
          We had defective flooring that we worked with all day and couldn't make it work so we pulled it up and returned it to the Fishkill store. They took the return no problem, but we couldn't find anything in the store to replace it with and didn't want the same product. We went to Wappingers frustrated and defeated trying to decide what to do next. Two employees Ralph and Jessica, saw our frustration. They worked with us to pick a product, loaded 12 heavy boxes on a cart for us, took us to the pro desk to check out and loaded the product in the car. It was pouring rain! The entire staff that we encountered at Wappingers, couldn't have been more helpful. They truly turned a frustrating day into a good day. Congrats Wappingers on a wonderful staff!!!!!! Thank you Ralph and Jessica and the whole staff - wish I got all your names!
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 316 reviews

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