#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(586)497-7375
Tool & Truck Rental(586)497-7340
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
25879 Hoover Rd
Warren, MI 48089
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Customer Store Reviews

  • 4.6
    out of 454 reviews
  • 93% recommend this store
93%
Of Customers
Recommend This Store
412 of 445 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (454)
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Showing 1-30 of 454 reviews
Great place to shop.
Great place to shop.
by
  • Verified Purchase
  • Recommended
Met the cashier Ray a couple of times, what a great man!
Met the cashier Ray a couple of times, what a great man!
by
  • Verified Purchase
  • Recommended
I am treated with respect and courtesy when I arrive and as I depart and at all times in between....
I am treated with respect and courtesy when I arrive and as I depart and at all times in between. The sales people are knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
This store is one of the best Home deports I've been to and I've been to so many so many times. T...
This store is one of the best Home deports I've been to and I've been to so many so many times. The store is always clean and the employees are always helpful even without my asking
by
  • Verified Purchase
  • Recommended
Cleanest store I've ever been to as far Home Depots go. Courteous employees and very helpful.
Cleanest store I've ever been to as far Home Depots go. Courteous employees and very helpful.
by
  • Verified Purchase
  • Recommended
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE
by
  • Verified Purchase
  • Recommended
Steve in appliances was awesome! Gave good advice! Very knowledgeable very professional!! I woul...
Steve in appliances was awesome! Gave good advice! Very knowledgeable very professional!! I would definitely recommend this store! Especially if you need new appliances! Go see Steve!!
by
  • Verified Purchase
  • Recommended
The store was clean and the shelves were fully stocked. Dan in Tool Rental was very friendly and...
The store was clean and the shelves were fully stocked. Dan in Tool Rental was very friendly and helpful. Made sure his customers were completely satisfied.
by
  • Verified Purchase
  • Recommended
Staff is always friendly and helpful. From the rental center to the floor staff always had great...
Staff is always friendly and helpful. From the rental center to the floor staff always had great EXPERIENCE
by
  • Verified Purchase
  • Recommended
Dean M in Millworks did an exceptional job getting me on the right track with my door order! He i...
Dean M in Millworks did an exceptional job getting me on the right track with my door order! He is a fine example of superior customer service!
by
  • Verified Purchase
  • Recommended
Associates Jeff and Mike at the Pro Counter tag teamed together to help me with my project and le...
Associates Jeff and Mike at the Pro Counter tag teamed together to help me with my project and left me feeling confident I could do my little job Thank You Both
by
  • Verified Purchase
  • Recommended
After having a disappointing and horrible experience with an assistant manager, it just made me r...
After having a disappointing and horrible experience with an assistant manager, it just made me realize how disappointed I was with Home Depot's management decisions. On a good note - I would like to give credit to "Crystal" in the tool rental department. Crystal is a true professional with outstanding customer service, organizational skills, and more importantly people skills. There was basically confusion when my Ridgid impact drill was being repaired. They forgot to review my Drill when they gave it back to me because it wasn't completed. Crystal was able to finally direct the proper instructions on what needed to be fixed and gave me a more accurate timeline when my drill was completed. It was obvious that she was the only one that was knowledgeable in that department. She was apologetic and even offer me a discount, she is a true professional she deserves an award for recovering an already disappointed customer. Thank you Crystal Sincerely A happy customer that will come back to tool rental.
by
  • Verified Purchase
  • Recommended
This store has the best employees. I go out if my way to go to this location even though Madison ...
This store has the best employees. I go out if my way to go to this location even though Madison Heights is closer. Friendly employees in every department, even the managers help out!
by
  • Verified Purchase
  • Recommended
I had a problem with an order I received. I had to return the damaged product, then reorder, if I...
I had a problem with an order I received. I had to return the damaged product, then reorder, if I didn't have the extra $400. I would have to wait for 5 to 7 days for my money back before I could have reordered then wait the 5 to 7 days for my delivery.
by
  • Verified Purchase
Very satisfied with the curteous and well informed I received from work force.
Very satisfied with the curteous and well informed I received from work force.
by
  • Verified Purchase
  • Recommended
Staff is unprofessional and not helpful. Had a super frustrating drawn out experience trying to g...
Staff is unprofessional and not helpful. Had a super frustrating drawn out experience trying to get carpet installed. Start to finish it took 3 months to get carpet installed and by the end of it I ended up just cancelling my whole order and taking business elsewhere.
by
  • Verified Purchase
Store is clean, neat and well-stocked.
Store is clean, neat and well-stocked.
by
  • Verified Purchase
  • Recommended
Consistent staff and low turn over is great. I have been helped by many of the same people for ye...
Consistent staff and low turn over is great. I have been helped by many of the same people for years and they are wonderful
by
  • Verified Purchase
  • Recommended
Store was clean and had everything I needed. Stopped an employee who didn’t work in the departmen...
Store was clean and had everything I needed. Stopped an employee who didn’t work in the department I need helped and he went out of his way to help me find what I was looking for
by
  • Verified Purchase
  • Recommended
I WAS PLEASANTLY SURPRISED HOW ALL THE EMPLOYEES WERE SO KNOWLEDGEABLE ON THE DEPARTMENTS BUT MOS...
I WAS PLEASANTLY SURPRISED HOW ALL THE EMPLOYEES WERE SO KNOWLEDGEABLE ON THE DEPARTMENTS BUT MOST OF ALL, DAN WENT OUT OF HIS WAY TO MAKE SURE I WAS HAPPY WITH MY PURCHASE. WILL GO BACK FOR A DISHWASHER NEXT MONTH.
by
  • Verified Purchase
  • Recommended
I love the Home Depot in the wonderful ciyt of Warren.
I love the Home Depot in the wonderful ciyt of Warren.
by
  • Verified Purchase
  • Recommended
This store is always clean and fully stocked, I can always find what I need!
This store is always clean and fully stocked, I can always find what I need!
by
  • Verified Purchase
  • Recommended
Find Steven holihan inside the store !!! & young jason outside in gardening!!! They always have t...
Find Steven holihan inside the store !!! & young jason outside in gardening!!! They always have time for helping you!!!
by
  • Verified Purchase
  • Recommended
Everyone in the store is helpful will do the best they can to point you in the right direction fo...
Everyone in the store is helpful will do the best they can to point you in the right direction for certain products. Thank you all for your help.!;)
by
  • Verified Purchase
  • Recommended
Best customer service I have had in a long time!
Best customer service I have had in a long time!
by
  • Verified Purchase
  • Recommended
Store was clean. Employees nice and helpful.
Store was clean. Employees nice and helpful.
by
  • Verified Purchase
  • Recommended
My cashier was wonderful. I didn't see a place in the survey to rate EIJAH, but if I had, she wou...
My cashier was wonderful. I didn't see a place in the survey to rate EIJAH, but if I had, she would receive an excellent rating. I asked help for 2 items. I was taken to the location and shown the choices. In and out quickly.
by
  • Verified Purchase
  • Recommended
Busy store.
Busy store.
by
  • Verified Purchase
  • Recommended
This store is neat, clean and organize.. The paint department is knowledgeable & friendly.
This store is neat, clean and organize.. The paint department is knowledgeable & friendly.
by
  • Verified Purchase
  • Recommended
We have been shopping here from day one when the store opened and honestly they have Employees th...
We have been shopping here from day one when the store opened and honestly they have Employees that have been here from the opening and it’s nice to see them because they are always friendly and helpful. If you have any questions they answer them and they explain how things work and what the best way to use or install them. We will recommend this store to everyone for their outstanding service!
by
  • Verified Purchase
  • Recommended
Showing 1-10 of 454 reviews

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