Great Warrenton Store!
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Great Warrenton Store!
Great Warrenton Store! All were extrememly helpful employees!
Sadly for our community this big box store is pretty much our only choice in Warrenton unless we want to drive to one of their other stores. This store use to be much better, the products were of better quality and the associates were experienced and knowledgeable, but that has eroded over the years and hope it is not due to age discrimination. Let me say, there are many good people working there, but they have no control over scheduling enough employees to cover the demand for customer assistance and sadly they have people (good people I think) covering various areas in the store and not having enough training and/or experience to properly help the customers. I manage to use this store because of my knowledge and experience, so I don't need a lot of assistance, but there are times I do need assistance in identifying a better product or solution for my project and quite often need help just finding something I purchase often because the store seems to continually relocate common items to places that just seem to be in the wrong area for that item. I blame management, either it is corporate management or maybe it is the main store manager that is the cause of these shortcomings. I don't believe all the associates are bad, but many do need guidance and training. This store has had some good managers in the past that worked the floor and guided (by being a leader and example setter) the associates, in addition to doing their respective other manager responsibilities. Now it seems there is no true leadership, just good people trying to do the best they can with what they have to work with. I'm writing this review in hopes that someone with authority will take a store with good potential and make the necessary improvements to make it a great store to shop in.
Nice Warrenton Store!
Ivy was the most knowledgeable ,helpful, and knowledgeable employee I've experienced in this store. She was the best!
Well stocked. Associates are friendly and helpful. Checkout is seamless. More than ample parking. Easy in and out.
store was clean. staff seemed to less than normal. but I got item I needed.