#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(414)329-2410
Tool & Truck Rental(414)329-2400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11071 W National Ave
West Allis, WI 53227
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Customer Store Reviews

  • 4.7 out of 717 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (717)
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Showing 1-30 of 717 reviews
The five star review of this Home Depot is because of the people that work there! I am always ama...
The five star review of this Home Depot is because of the people that work there! I am always amazed by the 'above and beyond' attitude of the folks who work at this location. It makes for a great shopping experience and helps me expedite my projects. Keep up the great work!
by
  • Verified Purchase
  • Recommended
Excellent customer service skills by Jay, at self checkout...Employees like Jay, bring me back to...
Excellent customer service skills by Jay, at self checkout...Employees like Jay, bring me back to the West Allis store.
by
  • Verified Purchase
  • Recommended
Of all the HDs we know and have visited over the years - this one is by far the best. If you go...
Of all the HDs we know and have visited over the years - this one is by far the best. If you go there -- find Julio, an outstanding sales associate with great knowledge in every department.
by
  • Verified Purchase
  • Recommended
Taitianna in the West Allis store, customer service is excellent...Friendly, helpful, fun, with e...
Taitianna in the West Allis store, customer service is excellent...Friendly, helpful, fun, with excellent customer service skills!!
by
  • Verified Purchase
  • Recommended
Excellent employees like Julio in the Paint Dept. and Joan in self check out...Really felt like a...
Excellent employees like Julio in the Paint Dept. and Joan in self check out...Really felt like a valued customer because of these 2 employees!!
by
  • Verified Purchase
  • Recommended
At a time when the retail industry is lacking in workers it was a pleasure to be served by Aaliya...
At a time when the retail industry is lacking in workers it was a pleasure to be served by Aaliyah at the West Allis location. She was friendly, helpful, and knowledgeable. Will definitely be back!
by
  • Verified Purchase
  • Recommended
The employees at this store go out of their way to make sure you have what you came for. They are...
The employees at this store go out of their way to make sure you have what you came for. They are extremely friendly.
by
  • Verified Purchase
  • Recommended
I went to buy a shower door. First I did find helper to locate what I needed. But failed to tell...
I went to buy a shower door. First I did find helper to locate what I needed. But failed to tell me what I needed to buy with the door to put together. So had to come back the next day to buy the rest of the door. I was helped in the department and what to buy at that time and was helped at the information desk who helped me with the inconvenience. She was Mary Dawe and I appreciate her understanding
by
  • Verified Purchase
  • Recommended
The sales person didn't have all the answers, but tried her best and referred us to a sales asso...
The sales person didn't have all the answers, but tried her best and referred us to a sales associate with lots of knowledge.
by
  • Verified Purchase
  • Recommended
Great shopping experience facilitated by Wesley Kranitz, appliance associate. Wealth of knowledge...
Great shopping experience facilitated by Wesley Kranitz, appliance associate. Wealth of knowledge and expertise. Thorough explanations and insights.
by
  • Verified Purchase
  • Recommended
Love this store. They have everything I need and are so willing to help you find your items. Alwa...
Love this store. They have everything I need and are so willing to help you find your items. Always buy my flowers from the garden shop and they last all summer and fall.
by
  • Verified Purchase
  • Recommended
Aaliyah, the cashier in the garden area today, May 15th, was very pleasant. She treated us with r...
Aaliyah, the cashier in the garden area today, May 15th, was very pleasant. She treated us with respect, was very polite, and made us feel like true customers...not just like the next person in line. Her positive attitude literally made our day! Thanks Aaliyah! Keep that awesome personality!!
by
  • Verified Purchase
  • Recommended
There are enough serviceman for helping and assisting.
There are enough serviceman for helping and assisting.
by
  • Verified Purchase
  • Recommended
Amazing staff, very helpful.
Amazing staff, very helpful.
by
  • Verified Purchase
  • Recommended
Had what I needed everytime I went back to the store.
Had what I needed everytime I went back to the store.
by
  • Verified Purchase
  • Recommended
Extremely friendly staff, very helpful, would recommend this location for all your supplies for j...
Extremely friendly staff, very helpful, would recommend this location for all your supplies for jobs around the house.
by
  • Verified Purchase
  • Recommended
Kudos to Mary D for her fine service. She always makes my day with her great attitude and impress...
Kudos to Mary D for her fine service. She always makes my day with her great attitude and impressive knowledge of HD products.
by
  • Verified Purchase
  • Recommended
Great service from Deb at the self service check out...You can even see her smile thru her mask!!
Great service from Deb at the self service check out...You can even see her smile thru her mask!!
by
  • Verified Purchase
  • Recommended
Great checkout lady, Joan at self checkout...Friendly, helpful and fun to talk with...Did a nice ...
Great checkout lady, Joan at self checkout...Friendly, helpful and fun to talk with...Did a nice job of educating me on the Pro Xtra program..
by
  • Verified Purchase
  • Recommended
Al - in Lawn & Garden provided us excellent service! Thank you for taking your time and going ...
Al - in Lawn & Garden provided us excellent service! Thank you for taking your time and going over the Cub Cadet with me and showing me all this little things that needed to be checked and reviewed before I used it - thank you!
by
  • Verified Purchase
  • Recommended
The store was definitely clean and I love the cashier that I was working with jay at self checkou...
The store was definitely clean and I love the cashier that I was working with jay at self checkout very friendly. All the employees had on a face mask. Staying safe!
by
  • Verified Purchase
  • Recommended
Exceptional Employees. Kind, Engaged and Helpful.
Exceptional Employees. Kind, Engaged and Helpful.
by
  • Verified Purchase
  • Recommended
I WOULD NOT SHOP HERE AGAIN. ORDERED A PRODUCT AND AFTER A WEEK I WAS TOLD THAT UPS SCANNED THE ...
I WOULD NOT SHOP HERE AGAIN. ORDERED A PRODUCT AND AFTER A WEEK I WAS TOLD THAT UPS SCANNED THE PRODUCT IN BUT NEVER PUT THE PRODUCT ON THE TRUCK. I FOLLOWED THE PRODUCT ON UPS'S WEBSITE.
by
  • Verified Purchase
11071 West National West Allis, WI 53227 GREAT EMPLOYEES!!!!GREAT SERVICE!!!!!!
11071 West National West Allis, WI 53227 GREAT EMPLOYEES!!!!GREAT SERVICE!!!!!!
by
  • Verified Purchase
  • Recommended
Great Customer Service at check out by Sandy.
Great Customer Service at check out by Sandy.
by
  • Verified Purchase
  • Recommended
Great place to shop with a wide variety of items. Friendly staff addresses needs in a quick fash...
Great place to shop with a wide variety of items. Friendly staff addresses needs in a quick fashion. Prices are very competitive most of the time.
by
  • Verified Purchase
  • Recommended
I purchased a new sink and toilet that had to be special ordered. The day they arrived I recieved...
I purchased a new sink and toilet that had to be special ordered. The day they arrived I recieved a phone call that my order arrived. Went to go pick up and noticed that the toilet bowl was missing. The employee went back to see if it was back in the stock room. She came back and told us the toilet bowl was broke. She said they are unable to re order as the item is out of stock. Just so happens this item was one of their special buy deals. She then suggested getting different toilet. Why would I do that? I want matching sink and toilet. Why did'nt they tell me over the phone it arrived broke and saved me a trip comming all that way only to be disappointed. This set was supposed to be for my dream bathroom. On top of it now I'm going to be weeks behind on getting my bathroom done.
by
  • Verified Purchase
Great associates ,Selections and Prices
Great associates ,Selections and Prices
by
  • Verified Purchase
  • Recommended
Friendly staff and nice clean store!
Friendly staff and nice clean store!
by
  • Verified Purchase
  • Recommended
great employees they help a lot . go see mary DAWE SHE GETS THE JOB DONE
great employees they help a lot . go see mary DAWE SHE GETS THE JOB DONE
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 717 reviews

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