We always have projects we are doing at home and have spent a lot in Home depot. Me and my husband went to Darien,IL store location to ask if they can cut a certain long board we will pre measure and prepare since we don't have the equipment to do so.We went a day before and asked if we can bring it, the older gentleman said okay but to bring it early morning weekend because it wasn't busy and ask for anyone in lumber.We went the next day which as Sun and we talked to a certain Anthony from the lumber department stating He was the boss of that department and refused us,stating that the cutting saw wasn't made for cutting the type of wood we brought and that it was too complicated.He also kept stating " Im not doing your project for you" . We were okay with it but the way he handled the situation seemed more of " I don't want to do it vs I not able to do it" .So I went to the Woodridge location to try. Chip, who works in the lumber department have provided great customer service and provided the service with no issues. He was able to cut my board/wood perfectly with the same saw Home depot have for cutting in the Darien Location. No hesitations and knows what he was doing.
- Mon-Sat: 6:00am - 8:00pm
- Sun: 7:00am - 8:00pm
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Welcome to the Woodridge Home Depot. We're excited to help you find all the tools and materials you need for your project.
No matter how complex your project may be, we're here to help you finish it. From custom kitchen cabinets to electrical supplies our associates will get you in and out. Be sure to download our Home Depot product locator app in the app store to learn exactly where to find the item you are looking for in our store.
At Home Depot, getting involved in our local community is important to us. We support Woodridge High School. We also offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly kids workshops.
You can find us northwest at the intersection of 75th Street and Woodward Avenue, just east of I-355, by the OfficeMax. Drop by today and see what's new.
Your Woodridge Hardware Store Team
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
- Buy Online and choose the "Store Pickup" option on the product page or in your cart.
- Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
- Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.
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Excellent service in appliances by Tina and doors dept by Wallace. Good customer service with knowledgeable employees. Quick check out. Door greeter even went out to get me a cart where none were readily available. Now that is great customer service.
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Considering that this store has been a known source of COVID-19 spread, I was appalled that several employees were wearing masks so that they only covered their chin and many more had them not covering their nose.
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This location has gone downhill. I've been shopping here since it was built. However my last 2 visits were very unsatisfactory. One was due to the rudeness of the cashier, and the other was due to the complete lack of assistance as I struggled to load 10 bags of mulch onto my cart. Currently their policy due to COVID is to not help customers with this, as they have in the past, since it isn't considered essential. I can go along with that. However what I had to do to get TO the mulch I needed, which was behind another pallet with heavy items on it, and a very narrow pathway in which to maneuver a large cart, was extremely difficult. Not a single employee was around. If they aren't going to assist, they need to empower shoppers with the means to DIY.
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Kat at the customer service counter was awesome. She was patient, thorough, and very knowledgeable. Thank You Kat.
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Store was organized and clean. despite the screening for entry the line moved very quickly and I was in and out less than a half hour. Employees are always helpful. I actually went to the Darien store (Terrible parking) and saw the long line to enter and it wasn't moving very fast so I drove to the Woodridge store expecting the same but was pleasantly surprised. Even though they also had a long line waiting to get in it was moving fairly quickly so I parked my car (much more spacious parking than Darien) got in line and was in and out less than 30 min even with the Covid-19 precautions.
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George in the paint department is a rock star. He helped me when a quart of paint that I just purchased, needed to be made darker. THank you!!
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At a time when the pandemic was raging and the "social distancing" lines long, your employees made my shopping far more pleasant than it normally might have been. Especially one of your garden center employees by the name of Robin who went above and beyond the call of duty in assisting me.
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