I purchased and installed a separate BioBidet brand SlimEdge attachment on my toilet. Since it was not the kind that comes with a seat, I did not have some of the concerns that you are asking. Just wanted something inexpensive that would allow for me to keep all my original toilet parts intact.
Hello, Thank you for reaching out to the American Standard Consumer Connection Team. This model is only available in a 12" rough in. If there is anything we can assist you in the future, please feel free to contact us at 1-855-815-0004 Monday – Friday, 8AM – 7PM EST or Saturday 10AM – 4PM and an American Standard Consumer Connection Advisor will be happy to assist you.
yes, both lids are slow closing, however they are economy. you will have to replace sooner or later. make sure you get the elongated lid.
you need to look under specifications online. this will tell you all your measurements of the product. no need to buy first.
Savta, I am attaching a link to see if this is the correct seat. If so, you can search for the model number online at google search. Sincerely, your American Standard Consumer Connection Team
The toilet seat is rounded/oval. It is not square at all
Billgreen1, Are you by any chance using in tank cleaners? If so, please don't. That is the #1 reason that a seal will fail. Please contact our customer care team and we can either troubleshoot or order a new flapper for you. Sincerely, your American Standard Customer Care Team
verticalQ, We apologize for the inconvenience. Please contact us directly at 800-442-1902 so we may assist you with troubleshooting the issue. Sincerely, your American Standard Consumer Connections Team.
The seat is perfect and the whole package looks great. I love the flushing mechanism.
Julie, the water level may need to be adjusted slightly. The water control valve can adjust this water line from inside the tank without removing any parts. The water line may need adjusted due to various water pressures, but the rest of the settings are set at the factory and should not need adjusted. Sincerely American Standard Technical Team.