Internet #
308833487
Model #
HDINSTBL
- Meets KCMA standards for rigorous performance and quality
- Made with quality materials for durability and strength
- Designed to complement most classic decor styles
- View More Details
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Product & Service Overview
Specifications
Questions & Answers
7Questions
Q:the bottom hinge of our folding connor base super lazy susan cabinet has shired off near the top screw, can we purchase a new hinge or do we have to get a new door, listed as BSS36R WD
by|Jan 13, 2023
1 Answer
Q:I purchased my kitchen cabinets from you (American Woodmark) in 1996. The doors and drawer front are thermafoil. I need to order 2 cabinet doors to match the existing one. Do you offer these?
by|Nov 17, 2022
1 Answer
Q:Are you given a choice with this Brand to have European frameless or American face frame boxes?
by|Aug 3, 2022
1 Answer
Q:Are all sides of the painted linen cabinets finished to match doors
by|Apr 23, 2022
1 Answer
Showing 1-4 of 7
Nov 11, 2022
These cabinets are terrible
We have chips everywhere, the cabinets are peeling within the first year. The hinges constantly have to be tightened or the doors start to sag and won’t close. This is was supposed to be the midrange product and it makes me never want to work with HD again. Very disappointed.
by
Response from AWC Product ExpertNov 11, 2022
We are truly sorry for your disappointment, Kass. Your Woodmark cabinetry is backed by a Limited Lifetime warranty, and we want to help with any warranty needs you have. Our Customer Care Team is reaching out to you directly, and we look forward to working with you. We want customers to have a good experience with our products, an experience that begins before the cabinets are built and lasts for many years after they’re installed. Thank you for sharing your experience with us, Kass, and thank you for making us a part of your home.
Jun 2, 2022
DO NOT BUY
worst cabinets ever made on earth. Cabinets split, chipped, glue all over, very very cheaply made. Was told by designer in store they were a good cabinet. What they are it TRASH! Had to send some back, get cabinets replaced and on and on with headache after headache. If I was to do over I'd of had them take every one of them back. We went through 6 months of getting our kitchen finished. No water, no sink and no place to do dishes. I was in tears every week. Then the people sent to install was a JOKE! They did not know what they were even there for! Never buy these NEVER!
by
Response from AWC Product ExpertJun 9, 2022
We sincerely apologize for the frustrating experience you have had, Becca. While it does sounds like you've already done so, please be sure to reconnect with our Customer Care Team. We want to discuss all of your concerns further and review any remaining Limited Lifetime Warranty needs. You can reach us at (800) 677‐8182 or customercare@woodmarkcabinetry.com. We are sincerely grateful you chose American Woodmark, and we look forward to working with you again soon.
May 30, 2022
Terrible
Built a home with David Weekly and the cabinetry has been nothing short of garbage. These drawers are practically the quality of ikea kids furniture and fall apart very easily. Don't expect it to last longer than 2 years.
by
Response from AWC Product ExpertJun 2, 2022
We are sincerely sorry for the disappointing experience you have had. Please connect with our American Woodmark Customer Care Team at (800) 677‐8182 or customercare@woodmarkcabinetry.com to discuss these drawer concerns further. We appreciate you making us a part of your home, and we look forward to working with you soon.
Jan 31, 2022
Poor Quality
These haven't held up to normal wear over the past two years. Slow close hardware doesn't close flush, drawers don't align anymore. 1/2 the cabinet doors are sagging or the hinges have pulled out multiple times. The paint is thin and chipped.
Do yourself a favor and either pay for something better or just go with the in-store cheap versions. These looked like a nicer option but it wasn't worth doing the whole kitchen with these, overall disappointing.
by
Response from AWC Product ExpertMay 10, 2022
We are sincerely sorry to hear your cabinetry experience has been disappointing. To learn more about these issues with the doors and finish on your cabinets, please connect with our Customer Care Team. You can reach us at (800) 677‐8182 or customercare@woodmarkcabinetry.com. We are eager to help rectify these concerns where we can, and we hope to hear more from you soon.
Jul 16, 2021
Buyer beware
Do not purchase these cabinets. They are poorly painted with rough areas, missing paint, and dents. We haven't even installed them yet. These are issues out of the box. After spending over $20,000, we are told oh well, we can just keep replacing them. Save yourself some aggravation and go with Kraftmaid. They are worth the higher cost. I wished I hadn't been lured into believing what the Kitchen Designer stating Woodmark was the same quality as Kraftmaid. Believe me when I say it is not. I'm so heartbroken and disappointed with what I am now stuck with. I have spent over $40,000 in Home Depot in the last 3 months, and they refuse to do anything other than tell me oh well, we will just keep shipping out replacements. The cabinets are crap. DO NOT BUY THEM!
by
Response from AWC Product ExpertAug 16, 2021
We want customers to have a good experience with our cabinetry from the start of the project to the end, and many years beyond. Your disappointment is understandable and we are very sorry for the aggravation you have seen at the outset. As part of your Limited Lifetime Warranty, our American Woodmark Customer Care Team is here today and well into the future to assist with all warranty-related needs you may have. From entering replacements and checking their status, to assisting with any questions you may have, we are available at (800) 677-8182 and customercare@woodmarkcabinetry.com. We apologize for the difficulties you have had, and we sincerely thank you for your consideration of American Woodmark for your home.
Nov 9, 2020
AW Leesburg Style, Linen - Paint Chips
We purchased and had this cabinet installed for a rental. Family of 4 in the home for 2 years. We went to the home following renter departure, and was shocked to see that a lot of the lower cabinet doors had paint chipped off. Only 2 years old. What a disappointment that they do not hold up under normal use. I regret this purchase and would not purchase again.
by
Response from AWC Product ExpertNov 20, 2020
Thank you for sharing your experience, and we are very sorry for the finish wear you have seen on those lower doors after your renter's departure. We do offer an assortment of touch up materials for order through your nearest Home Depot location. Our Customer Care team would also like to learn more about what you are seeing, so we ask that you please reach out to us by email at customercare@americanwoodmark.com. When you do, please reference this review and, if possible, include any photos to show the issues. We look forward to your response, and thank you for choosing American Woodmark for your project needs.
Sep 24, 2020
American Woodmark Custom Cabinets Cottage
Custom cabinets poor workmanshiip splitting at the seams and sink cabinet cut incorrectly. At first we thought it was damage but it was al due to the workmanship.
This process was not easy and we were not helped from the either vendor, Home Depot or American Woodmark.
by
Response from AWC Product ExpertOct 1, 2020
We are so very sorry for the unpleasant experience you had with our American Woodmark cabinetry. Please reach out to our Customer Care Team at 800‐677‐8182 or customercare@woodmarkcabinetry.com. We hope to help you with your purchase, and we appreciate you contacting us.
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