- Prepped for easy assembly and installation in about 2-hours
- 1-hand retractable screen rolls up into frame when not in use
- Protected by a limited lifetime warranty
Product Details
Specifications
Questions & Answers
855Questions
Q:What is the difference between 2000 and 3000 series storm doors
by|Nov 28, 2022
1 Answer
Q:Door handle is broken. Can I get replacement parts?
by|Nov 28, 2022
1 Answer
Q:Is this storm door available with low e glass?
by|Nov 23, 2022
1 Answer
Q:I have a 2000 series white universal self storing aluminum storm door. I cannot get the window to stay up
by|Nov 21, 2022
1 Answer
Showing 1-4 of 855
Nov 19, 2022
WARP, WILL NOT CLOSE
We purchased this storm door over a year ago. Shortly after it was installed it stopped closing properly. Nine out of ten times as you pass through it will not close on its own. We have replaced the spring bracket twice, this morning
I discovered that it broke for the third time. The storm door has swung open on its own and broke our porch light.
by
Response from AndersenNov 21, 2022
Thank you for posting your review. We are sorry for the inconvenience that you experienced. We would like to help you in this case to your satisfaction as your door is backed by a Limited Warranty. Please contact the Andersen Storm doors Solution Center at 855-337-8822. Please be sure to have the serial number ready when you call for faster assistance. - Joseph
Oct 19, 2022
Great door and ordering experience. The door itself is very well built and the installation, while it took time, was straightforward.
The ordering process and door installation was trouble free. Great experience
by
Oct 7, 2022
Doesn’t close properly
I’ve replaced the retractable spring twice already. Brackets are very weak. It’s as if the unit is warped. Won’t be buying another
by
Response from AndersenOct 10, 2022
We are sorry about the issue with the bracket. Please allow us to assist you with it. Kindly contact the Solution Center at 1-844-813-6664. Kindly have the serial number of your door ready when you call. -Claire
Sep 2, 2022
Shattered dream
1 year and 1month after installation the door just shattered when I opened the house door it just crumbled before me . No rhyme or reason
by
Response from AndersenSep 2, 2022
Thank you for your review. We apologize for the inconvenience this have caused you. We would like to resolve the concern to your satisfaction. We would appreciate it if you can contact the Andersen Storm Door Solution Center at 855-337-8822. Please be sure to have the serial number handy when you call for faster assistance. -Paul
Aug 24, 2022
The install definitely tested my DIY skills but the end...
The install definitely tested my DIY skills but the end product was perfect. The hardware holes were not pre-drilled so somewhat nerve racking drilling through the metal but the stencil worked great. Extremely important to follow the step-by-step instructions but they are comprehensive. Second door I have bought and installed! Great design and functional with the hidden screen.
by
Aug 2, 2022
Poor Manufacturing Quality
Don't be fooled by the Anderson name. Product arrived missing the pull-down screen handle. Replacement handle sent under warranty. While installing handle glass frame came apart. Looks like they attempt to use an interference fit to keep the aluminum frame connected to the interior corner L braces. My pressing on handle screw so it would cut threads in provided pilot hole caused enough flexure in the upper glass frame to cause it to come apart. I will NOT buy again.
by
Response from AndersenAug 2, 2022
Thank you for taking time in posting your review. We are sorry for the inconvenience that you experienced. We would like to assist you on this case as your door is backed by a Limited Warranty. Please contact the Andersen Storm doors Solution Center at 855-337-8822. Please be sure to have the serial number ready when you call for faster assistance. - Joseph
Jul 30, 2022
Nice door, AWFUL instructions
2hour install? The instructions weren’t at all clear. None of the parts or pieces are labeled. Pre-drilled holes were off. The illustration of one piece showed it “L” shaped, found out it’s flat. And more than once we found that the instructions were out of sequence and we needed to back track. Started at 10:30 AM. Started cussing at 2:45PM. Hoping to have the handle set on tomorrow. The door looks good, but not at all worth the hassle. Pay for the easy install door!
by
Response from AndersenAug 1, 2022
We are sorry for the inconvenience you have experienced and your feedback regarding the instruction guide will be forwarded to our management for improvement. Thank you for the rating and have a good day! -Paul
Jul 27, 2022
Very good value
Fairly easy to install, the drilling hardware for the handle and lock isn't great. Door also does not seal completely around door frame and you may need to fill with caulking or other insulator. Door looks beautiful and feels solid. I tinted mine and it offers some privacy while open and has helped reduce the heat in the front room. Watch their installation video, it will help fill in the gaps from the instructions, which are piecemealed and not completed user friendly.
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Response from AndersenJul 28, 2022
Thank you for your recent purchase. We appreciate your feedback and review on our product. We are sorry for any inconvenience that you experienced. If you need assistance in the future, please contact the Andersen Storm Doors Solution Center at 855-337-8822. Please be sure to have the serial number ready when you call for faster assistance. - Joseph
Jul 26, 2022
Would return it if I could
This door feels high-quality, however it has some issues such that I’d like to get a different brand. When it rains water will leak into the house from the inside lower corner right under the glass. The threshold was not tall enough to completely cover the gap at the bottom of the door. The closure always slams at the very end, no matter how slow you adjust the door to close. It did assemble fairly easily, but all in all, I would return this door if I wasn’t already outside the 90 day window.
by
Response from AndersenJul 26, 2022
Thank you for taking time in posting your feedback. We are sorry to hear about the issues on the door. We want to assist you with your concern. Please contact the Andersen Storm Door Solution Center at 855-337-8822 for assistance about your door. Please be ready with the serial number upon your call. - Noel
Jul 1, 2022
Cheap and hard to install
You shouldn’t have to be a machinist to install a door. You have to drill the front and back of door for the handle/ lock assembly even though the directions claim it’s pre drilled. Had the joy of sitting on hold with customer service forever with the message “ we just updated our customer service line so you’ll have to wait longer”” haha!! Seriously!? What a wonderful update. Save your $ Anderson isn’t any better than the cheaper brand. P.S you’ll need to buy drill bits
by
Response from AndersenJul 8, 2022
Thank you for your review. We are sorry for the inconvenience that you have experienced with the installation. The advertised timeframe of 2-Hour Easy Install is tested and is based on time-study conducted from different people and skill set. Some outside factors can affect the success of the installation. We apologize that our service did not satisfy your expectations. - Arnie
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