Hello Kiminma, please call the storm door Solution Center at 1-800-933-3626, make sure you have your door serial number ready when you call--the serial number is located in the hinge area, you can see it when you open the storm door completely
Not sure if you received my original response so this may help you. I cannot find your SKU number. If you are asking if Andersen 45 Minute Easy Install System Handle Set Nickel fits the 4000 series storm door; it does. If you are trying to lock the door, the lock bolt moves into the frame of the storm door and not into a hole on the frame of the house. The bolt holds on to the frame. No drilling required.
The handle set is secured using screws. If you need assistance with installation, please call us at 1-800-933-3626 when you are near your door. Kindly have the serial number of your storm door ready. You will find it anywhere on the hinge part, on a white or silver sticker. - Charmaine
I do not think so. I do not remember if the unit is able to be customized to fit thinner doors. My door is an inch and five-eights thick. And fit just right.
It says in the instructions it's a 'dummy' knob. I think it is used on other model handles without a keyed deadbolt for locking from inside the house. I just ignore it.
Thank you for your question. We are sorry for the inconvenience. The issue you are experiencing is not considered a defect on the door or handle set. The handle gets warm or hot when it is exposed on the sun. We are sorry, we do not have cover that you can use to cover the handle set. - Irene
It should work. Call Solution Center at 1-855-337-8822 and provide them with the serial number.
Thank you for your question. The 45 Minute Easy Install System Handle Set does not come with a lock case. The lock case will have to be purchased separately. The replacement lock case for a 45 Minute Easy Install System Handle Set is handing specific. We want to assist you with the replacement with your concern about the replacement lock case for your door. Please contact the Andersen Storm Door Solution Center at 855-337-8822 for assistance about your door. Please be ready with the serial number when you call. - Noel.
Thank you for your question. The Andersen 45 Minute Easy Install handle set will not work for handle set with part number 41598. The part number 41598 will fit for doors that has 1.25 inch thick panel while the 45 Minute Easy Install handle set will work for an Andersen 4000 and 3000 Series Storm Door. - Irene
To lock an unlock use the keys.