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Internet #304537686

Model #THD-CWM-D-W

Clean Water Machine Dispenser in White

  • Removes 10x more contaminants than slow-drip gravity pitchers
  • Removes 96% of harmful contaminants
  • Just plug into an outlet, no tools or installation required
  • See More Details

Product Overview

Aquasana's Clean Water Machine gives you something never seen in a pitcher. By plugging the pitcher into a standard outlet, you force unfiltered water through an ultra-dense, smart filter block - no tools or installation required. NSF certified to 42, 53, and 401 +P473 - removes 10-times more contaminants than the leading slow-drip, gravity pitcher. Removes 96% of 77 contaminants including chlorine, mercury, lead, asbestos, pharmaceuticals, pesticides, and more. Selective Claryum filtration retains the healthy naturally occurring minerals like calcium, potassium, and magnesium. The slender, 8-cup, BPA free pitcher fits perfectly into your refrigerator door for crisp, cold, clean water at your fingertips. The long-lasting filter provides you with 320 Gal. of healthy water - equivalent to 2400-plastic water bottles at less than $0.10 per gallon.
  • Powered active filtration - obsessively engineered to force unfiltered water through an ultra-dense, smart filter block for clean, great-tasting water
  • Hydration on demand - instant access to healthy water available at the touch of a button filters through 1/2 gallon per minute to keep you and your family hydrated all day long
  • Removes 96% of 77-harmful contaminants including lead, mercury, asbestos, pesticides, pharmaceuticals, chlorine, and chloramines - NSF Certified to 42, 53, and 401 + P476
  • Ultra delicious - Claryum filtration technology retains the naturally occurring minerals in your water like calcium, potassium, and magnesium giving you healthier water
  • Longest lasting filter - 8x the capacity of the leading gravity based pitcher gives you the healthiest water for the lowest cost - less than $0.10 per gallon
  • Ultra-slim design designed to take up less space on your counter-top and pitcher fits in most refrigerator doors
  • Now connected - Bluetooth coEach filter gives you 320 Gal. of healthier water; change filter every 3-monthsnnectivity allows you to track filter status in real-time and notifies you when to change your filter
  • Includes all parts needed for set-up - no plumbing or installation required - simple, 1-touch button activation
  • Blue light turns off when safe to remove dispenser; blinks red when filter is at 90% filter life and solid red at 100%
  • Measures 20.25 in. L x 4.5 in. W x 11.87 in. H, weighs 13 lbs.
  • 1-year manufacturer's warranty included
  • 1-year manufacturer's warranty included

Info & Guides

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BrandAquasanaAquasanaAquasanaAPEC Water Systems
NameClean Water Machine Dispenser in WhiteClean Water Machine Dispenser in BlackClean Water Machine with Pitcher in WhiteUltimate Alkaline Counter Top Reverse Osmosis Water Filter System with Case 90 GPD 4-Stage Portable Installation-Free
Contaminants FilteredLead, Chlorine, Bacteria, Copper, Fluoride, IronLead, Chlorine, Bacteria, Copper, Fluoride, IronLead, Chlorine, Bacteria, Copper, Fluoride, IronLead, Chlorine, Bacteria, Copper, Fluoride, Iron
House Hold Size1-2 people1-2 people1-2 people3-4 people
Filtration MethodCarbon BlockCarbon BlockCarbon BlockAlkaline or Calcite,Coconut Shell Carbon,Sediment
IncludesFilter,HardwareFilter,HardwareFilter,HardwareFilter,Hardware,Installation kit
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Fitting size (in.)
Product Depth (in.)
20.25 in
Product Height (in.)
11.87 in
Product Width (in.)
4.5 in


Application Type
Water Treatment
Bacteria Reduction (%)
Chlorine reduction (%)
Contaminants Filtered
Lead, Chlorine, Bacteria, Copper, Fluoride, Iron
Copper Reduction (%)
Filter change indicator
Filtration Method
Carbon Block
Fitting style
Push to connect
Fluoride Reduction (%)
House Hold Size
1-2 people
Iron Reduction (%)
Lead reduction (%)
Maximum feed water pressure (psi)
Maximum feed water temperature (F)
Maximum filtered water flow (gallons per min.)
Minimum feed water pressure (psi)
Minimum feed water temperature (F)
Number of filters included
Number of stages
Number of Stages
1 Stage
Pack Size
Product Type
Filter System
Product Weight (lb.)
13 lb
Replacement Filter Type
Countertop Replacement Filters
Water Filtration System Type
Counter Top

Warranty / Certifications

Certifications and Listings
NSF Certified
Manufacturer Warranty
1-Year Limited

Questions & Answers


Quick Start says to prime the pump first by running water through it without the filter. Is this correct? In the Precautions section it says to don't operate without a filter.

Asked by aq-cwm-buyer February 25, 2021

You cannot operate it without the filter. So please put in.

Are you sure the plastic in the system does not leach into the water?

Asked by Nadine January 15, 2021

Don’t think so, but just don’t leave water sitting in the reservoir if you’re worried. We use a LOT of water so it never sits in the machine. 

If the Clean Water machine - dispenser will work with pitcher if pitcher bought separately?

Asked by Happy January 5, 2021

Yes, I did that and it works perfectly.

Is the countertop unit with the spout supposed to be so noisy?

Asked by Noisy December 25, 2020

Good Afternoon, Thank you for reaching out.  We are glad to hear that you are enjoying your clean filtered water. However, you are correct, the motor noise is a little loud.  We do use a very powerful motor inside the machine.  This motor is necessary in order to filter such a large amount of water, in a very short amount of time. If you have any further questions feel free to contact us at 866-662-6885 or info@aquasana.com. Thank you, Aquasana Customer Support

I purchased the counter top dispenser. Does the filter that comes with it also remove fluoride? If not, how can I get a fluoride removal filter for my aquasauna?

Asked by Monique December 17, 2020

Hello, Thank you for contacting us. Our OptimH20 removes 95% of fluoride plus 87 additional contaminants including lead, mercury, asbestos, pharmaceuticals, pesticides, herbicides, and more. Feel free to check out our RO system here: https://www.aquasana.com/drinking-water-filter-systems/reverse-osmosis-claryum If you have any further questions feel free to contact us at 866-662-6885. Thank You, Aquasana Customer Support

Does the Countertop Dispenser include a separate pitcher that can be placed in the fridge? If so, is there a 1Gal pitcher/dispenser available that’s suitable to keep in the fridge? We prefer our drinking water to be chilled. 

Asked by DWFL October 14, 2020

Hello, Thank you for your interest in Aquasana. The counter top comes with a pitcher or dispenser not both however, you are able to order separately by contacting us at 866-662-6885 to place the order. Thank you, Aquasana Customer Support

does this come with a filter for the first purchase? or do i have to buy the filters along with the machine?

Asked by Leila1 August 30, 2020

Good Morning, Thank you for reaching out to us. Yes, the system does come with the first filter. If you have any further questions feel free to contact us at 866-662-6885. Thank you, Customer Support

How does the machine decide when its time to change the filter ? Count number of days or amount of water (gal) that has been dispensed ?

Asked by RVH1 August 17, 2020

Hello, Thank you for contacting us. The clean water machine filter is to be changed every 3-months or 320 gallons which ever comes first. If you need further assistance please contact us at 866-662-6885. Thank you, Aquasana Support

changed filters several times. this time tried to reset blinking red light several times to no avail. unplugged machine several times. blue light for less tan a minute then goes back to blinking red light. help

Asked by dave75 August 2, 2020

Good Morning, Thank you for reaching out to us. Please contact us at info@aquasana.com or via phone call at 866-662-6885 to help resolve the issue. We look forward to hearing from you. Best, Aquasana Customer Support

When I changed to a new filter I still got a red light blinking saying that the filter needed to be changed

Asked by Tennisted July 25, 2020

Hello, Thank you for contacting us. When changing out the filter please be sure to reset the system, With filtration dock facing forward, use grips on the left side of the top cover to slide to the right until it lifts up and off. Located on the filtration dock when removing the lid press reset button with a paper clip, pencil or similar item when you replace the smart filter. https://cdn.aquasana.com/assets/AQ-CWM-Install.pdf?_ga=2.75335954.1848006133.1595855839-773233525.1590676156 If you have any further questions feel free to contact us. Best, Aquasana Customer Support 866.662.6885 Option 1 www.aquasana.com

Clean Water Machine Dispenser in White - page 2

Customer Reviews

  • 3.4
    out of 75 reviews
  • 63% recommend this product
Filter by:
Showing 1-10 of 75 reviews
Tastes good but leaks HORRIBLY
We love having great tasting filtered water...but this is our second countertop water filter from aquasana and they leak horribly. Our first machine dispenser only dripped a little bit from underneath the dispenser (not the spout) after water was poured. Aquasana addressed the problem with us and sent a new machine free of charge to fix the problem. They have great customer service. But our new machine dispenser continuously is dumping water onto the counter from under the entire machine (a different location). We wake up in the morning and almost the whole dispenser is emptied onto the counters and floors. We are completely drenching 2 large absorbent dish towels a day - rotating towels to mop up the constant mess. It is making for a ton of laundry! We have tried many obvious things to fix this - nothing seems to work.
by Johanna
Nice looking design but it arrived damaged
We are unable to use the unit because it was poorly packaged with no Fragile labels. It leaked considerably as of its first filling. Your phone rep was polite, patient and professional so we are looking forward to receiving a replacement unit in early 2021.
by antefixus
Water leaks , I am okay with loud sound
Not sure why water keeps leaking from the bottom I have tried to adjust o ring but doesn't seem to fix. Honestly I don't have time to send it back during this covid-19 times so we'll have to keep mopping it Ths sound is loud so we fill water bottles and keep it. Otherwise I like the filter, as their is no proper competition for countertops pressurized water filter which doesn't require plumbing.
by Puneet
It's just one month and the dispenser is leaking water...
It's just one month and the dispenser is leaking water from the bottom and the top. Not happy
by Zeon999
okay water machine
the filtration is better than other water machines. my only concern is that the machine leaks when is being used. I contacted the company via email trying to find a solution but the company never got back to me. if the machine does not leak it would have been an excellent machine. the water quality after being filtered is really good. I used it for now untill the machine no longer works. but I will not get a new one. Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!
by Tamer
Great when it works...
Unfortunately these things tend to leak like a sieve. I’ve owned 4 over the years and within a few months they leak all over the counter and make a mess
by Steve c
Safer water at a great price.
I have been using the Clean Water Machine for over two years. When my daughter-in-law told me the findings of an analysis of her local water, I worried about my young grandson's health and development due to the quality of his drinking water. I had been using a pitcher filter for five years but after doing a little research, Aquasana filtration removed the most contaminates without installation. I purchased two Clean Water Machines, CWM. I immediately noticed a difference in the way in the odor and taste of my drinking water. Two years after receiving his CWM, my grandson drinks water instead of soda. Recently I tried a water delivery company and did not like the taste of the water. Then I took a closer look at the price for the service. I've contacted the company regarding the process for returning the equipment.
by Involved Grandma
Great tasting water
I have had this machine for about 6 years and love it. The water tastes clean and refreshing. I can't imagine not having it. My one concern is that in the six years, I have had about 5 replacements because after using constantly, the machine begins to leak. I am frustrated with the leaking issue that doesn't seem to have a fix yet. Initially I was sent an "O" ring and that did work - for a while. I am not giving up and am hoping that Aquasana can fix this problem because when working, the machine is awesome.
by Ell1
by HomeDepotCustomer
badly leak from the machine
I is noisy and badly leak under the machine, drained out all of dispenser over the night through my counter. Support sent me the replacement for the dispenser but it is not the root cause, the root cause is at bottom of machine leak
Showing 1-10 of 75 reviews