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Internet #304537626

Model #THD-CWM-P-W

Clean Water Machine with Pitcher in White

  • Removes 10x more contaminants than slow-drip gravity pitchers
  • Removes 96% of harmful contaminants
  • Just plug into an outlet, no tools or installation required
  • See More Details

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Product Overview

Aquasana's Clean Water Machine gives you something never seen in a pitcher. By plugging the pitcher into a standard outlet, you force unfiltered water through an ultra-dense, smart filter block - no tools or installation required. NSF certified to 42, 53, and 401 +P473 - removes 10-times more contaminants than the leading slow-drip, gravity pitcher. Removes 96% of 77 contaminants including chlorine, mercury, lead, asbestos, pharmaceuticals, pesticides, and more. Selective Claryum filtration retains the healthy naturally occurring minerals like calcium, potassium, and magnesium. The slender, 8-cup, BPA free pitcher fits perfectly into your refrigerator door for crisp, cold, clean water at your fingertips. The long-lasting filter provides you with 320 Gal. of healthy water - equivalent to 2400-plastic water bottles at less than $0.10 per gallon.
  • Powered active filtration - obsessively engineered to force unfiltered water through an ultra-dense, smart filter block for clean, great-tasting water
  • Hydration on demand - instant access to healthy water available at the touch of a button filters through 1/2 gallon per minute to keep you and your family hydrated all day long
  • Removes 96% of 77-harmful contaminants including lead, mercury, asbestos, pesticides, pharmaceuticals, chlorine, and chloramines - NSF Certified to 42, 53, and 401 + P476
  • Ultra delicious - Claryum filtration technology retains the naturally occurring minerals in your water like calcium, potassium, and magnesium giving you healthier water
  • Longest lasting filter - 8x the capacity of the leading gravity based pitcher gives you the healthiest water for the lowest cost - less than $0.10 per gallon
  • Ultra-slim design designed to take up less space on your counter-top and pitcher fits in most refrigerator doors
  • Each filter gives you 320 Gal. of healthier water; change filter every 3-months
  • Includes all parts needed for set-up - no plumbing or installation required - simple, 1-touch button activation
  • Blue light turns off when safe to remove dispenser; blinks red when filter is at 90% filter life and solid red at 100%
  • Measures 20.25 in. L x 4.5 in. W x 11.87 in. H, weighs 13 lbs.
  • 1-year manufacturer's warranty included
  • 1-year manufacturer's warranty included



Info & Guides

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Clean Water Machine with Pitcher in White
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BrandMatterhornAquasanaAquasanaAquasana
Name10-Stage Mineralized Alkaline Countertop Filter in ClearClean Water Machine with Pitcher in WhiteClean Water Machine with Pitcher in BlackClean Water Machine Dispenser in Black
Price
Ratings
(111)
(127)
(80)
(89)
Contaminants FilteredLead, Chlorine, Copper, IronLead, Chlorine, Bacteria, Copper, Fluoride, IronLead, Chlorine, Bacteria, Copper, Fluoride, IronLead, Chlorine, Bacteria, Copper, Fluoride, Iron
House Hold Size3-4 people1-2 people1-2 people1-2 people
Filtration MethodKDFCarbon BlockCarbon BlockCarbon Block
IncludesInstallation kitFilter,HardwareFilter,HardwareFilter,Hardware
Number of Stages10 Stage1 Stage1 Stage1 Stage
Number of stages 111
View ProductView ProductView ProductView Product

Specifications

Dimensions

Fitting size (in.)
0
Product Depth (in.)
20.25
Product Height (in.)
11.87
Product Width (in.)
4.5

Details

Application Type
Water Treatment
Bacteria Reduction (%)
96
Chlorine reduction (%)
95
Color/Finish
White
Contaminants Filtered
Lead, Chlorine, Bacteria, Copper, Fluoride, Iron
Copper Reduction (%)
96
Features
Filter change indicator
Filtration Method
Carbon Block
Fitting style
Push to connect
Fluoride Reduction (%)
96
House Hold Size
1-2 people
Includes
Filter,Hardware
Iron Reduction (%)
96
Lead reduction (%)
99
Maximum feed water pressure (psi)
70
Maximum feed water temperature (F)
90
Maximum filtered water flow (gallons per min.)
.5
Minimum feed water pressure (psi)
20
Minimum feed water temperature (F)
40
Number of filters included
1
Number of stages
1
Number of Stages
1 Stage
Pack Size
1
Product Type
Filter System
Product Weight (lb.)
13
Replacement Filter Type
Countertop Replacement Filters
Returnable
90-Day
Water Filtration System Type
Counter Top

Warranty / Certifications

Certifications and Listings
NSF Certified
Manufacturer Warranty
1-Year Limited

Questions & Answers

233Questions18Answers

I replaced the filter but the power actives blue light does not come on. The pump runs and the water does move.

Asked by Major April 4, 2021
1
Answer

You have to reset the unit. The instructions to do so are in the booklet that comes with the machine.

Our machine (counter top /pitcher) leaks from under the base - I note at least 8 questions among your customer questions - however I don't find any response from Aquasana.  What is the explanation?  What is the repair?

Asked by CrossSt. February 17, 2021
3
Answers

Replace top lid gasket - - 2 1/2 inner diameter 2 11/16 outer diameter 3/32 cross section. Worked for me.

I've had my clean water machine for ~3 months. I noticed it was running slower and never seemed to actually stop so I changed the filter, but that didn't seem to help. I have to unplug it or it will just run continuously. What gives?

Asked by Ben-from-BK December 13, 2020
3
Answers

First I appreciate my machine. My first / gallon machine was defective, wouldn't reset and continue with the new filter. Aquasana gratefully replaced it with a one gallon w/spigot machine which is very satisfactory. I refill my gallon and individual bottles with filtered water. No more running to the store for water. The shower filters are great an clean shower water prevents my skin from itching and drying out.

Pardon me if this has been asked before. When the light turns red, will it stay red until the filter is replaced? I'm asking because my light turned red for a day or so but now it is blue and I did NOT change the filter. Should I change filter or wait?

Asked by CJohnC December 9, 2020
2
Answers

You must know approximately how long you have had the filter, correct? If it’s 3 months or  more change it. However, once mine turned red it stayed that way. When I installed a new filter, I had to depress the tiny button under the twist-off cover to turn the light blue again ci used an unbent paper clip 

Do you sell replacement pitchers for older models? I have a black counter (Not the one with the spout that) I don't see any replacements for pitchers.

Asked by Laforge December 8, 2020
1
Answer

Good Morning, Thank you for contacting us. Yes, we do sell the pitcher or dispenser for the system. Please contact us at 866-662-6885 and we will be happy to place the order for you. Thank you, Customer Support

i have a cwm. i do not understand why the filter would have to be changed every 3 months if 320 gallons have not been used. please explain. thank you.

Asked by October 24, 2020
3
Answers

The filter has to be changed only when it is darkgrey color from bottom of the filter to the top. Pull the filter and check it for contamination color.

I had my machine for 6 months and noticed that the taste of the water wasn't great so I just changed the filter. I was told that the machine would flash red or something to indicate it needed to be changed. Also there is a bluetooth symbol why?

Asked by Gaysha September 3, 2020
1
Answer

Good Morning, We are sorry to hear you are having trouble with your system please email us directly at support@aquasana.com or contact us directly at 866-662-6885, Monday thru Friday from 8am-5pm CST to find the warranty on your system and get it up and running for you! Thank you, Aquasana Customer Support

Do you have a list of everything this system filters out?

Asked by Water for life July 14, 2020
1
Answer

Hello, Thank you for contacting us. I have provided the performance data sheet down below. https://cdn.aquasana.com/assets/AQ-CWM_Performance_Data.pdf?_ga=2.158916988.730409385.1595541226-773233525.1590676156 Please contact us if you have any further questions. Best, Aquasana Customer Support 866.662.6885 Option 1 www.aquasana.com

Can I see a larger description of this item including measurements?

Asked by Sheila P July 9, 2020
1
Answer

Hello, Thank you for reaching out to us. I have provided down below a link with further details on the clean water machine including measurements. https://cdn.aquasana.com/assets/AQ-CWM-Install.pdf?_ga=2.224566041.2097421439.1594387927-773233525.1590676156 If you have any further questions feel free to contact us. Thank you, Aquasana Customer Support

Our machine flashes a red light occasionally. It used to flash a blue light. What do these mean and what should i do?

Asked by Jack70 July 9, 2020
2
Answers

It’s time to change the filter and hit the reset button. 

Clean Water Machine with Pitcher in White - page 2

Customer Reviews

  • 3.7
    out of 127 reviews
  • 64% recommend this product
Filter by:
Showing 1-10 of 127 reviews
Stopped working after a month. Very disappointed.
I first bought Aquasana Clean Water Machine back in 2018 and realy liked until 2 years later it started leaking badly from the buttom part making it impossible to use. Unfortunetly it had limited waranty and had to buy a new one in November 2020. It's been a little bit over a month since I started using a brand new clean water machine and it's already leaking badly. Also every time I try to filter water the machine wouldn't stop filtering when it's supposed to, it just doesn't shut off on its own. I have to unplug it every time I need to turn it off.
by D Ch
Good overall item
I opted for the dispenser option, but bought the pitcher as well. At first, the setup was unclear but that was my fault for not clearly reading through the given instructions. Once I got the hang of it, it went more smoothly. I love how fast it filters the water. The only downside is that it's very loud when it does it. That's the only not-so-good thing about the item. I will still recommend this product to people I know though! I'm satisfied.
by Regina
It is great so far! Water tastes so much better!
Great so far! I have not had it for very long so cannot judge durability or filter life at this time.
by Dino
Love the filter...but!
I live the filter but the app stopped working I have the filter for over a year but in the past few weeks I noticed that the app still said 95% remaining and then earlier today it said 97%. Going the wrong way . Please fix the app
by 1Z9263E91313316088
Does nothing to remove desolved solids
I bought two Clean Water Machines, one with a pitcher and another dispenser. I was pretty excited as they're both very handy. So that's the extent of the positives. When I measured total desolved solids, the reason I bought them, they don't do a thing. My water is pretty hard, TDS is 200-206 depending on the day. After filtering through these Clean Water Machines TDS drops to 196, almost no filtration at all. On top of that, these are very noisy. Looks like I threw my money away!
by Joe in ABQ
The water filter leaks from the bottom of the base....
The water filter leaks from the bottom of the base. It didn't start until a few uses in, so I thought I lucked out and avoided the issue other reviewers mentioned. Nope! There doesn't seem to be a pattern. It will go a few days without leaking, then I discover that the unit is sitting in a large puddle on the counter. I wouldn't buy this again.
by HomeDepotCustomer
Response from THD-CSApr 13, 2021
Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, We're sorry to hear that you're dissatisfied with your purchase. Please feel free to reach out to us at (866) 662-6885 or info@aquasana.com should you need any assistance!
My opinion on the countertop water machine.
I purchased my water machine back in November 2020. I have absolutely no complaints, I just wish the machine was a little bigger. I says that the two filters should last for 6 months I believe. However, one filter may last me two months. I do recommend this to someone who is considering it.
by RoseofSharon
GREAT!! (Helpful TIPS in review below!)
I own two Clean Water Machines and they've worked really well. However, I'm reading other reviews that found fault with two aspects of the machines: noise & leakage. I can provide some insight and tips that address these issues. First, these machines are not Quiet. Understand that they provide excellent filtration by FORCING water under high pressure through extremely dense filter material; that generates some racket. The payoff is that while many competitors' models filter perhaps a dozen or so contaminants, Aquasana's remove almost 80. Some noise is a worthwhile tradeoff in my opinion. Re the under reservoir leakage issue: an easy workaround is to simply remove the cover and refill the reservoir with a pitcher, leaving the reservoir in place.
by Clean Water Fan!
Great filtration; but leaky
Great taste and filtration. Water tastes much better. But would be even better if you could filter out trace arsenic too along with the huge long list of other contaminants. This is 2nd product I bought. The clean water machine is terrific.
by HtwoO
Delicious , Healthier Water In Seconds!
Just bought this filter 3 weeks ago. Pro’s: Easy to install and use. The water is crisp and delicious. Con’s: The filter periodically turns on by itself. Water may collect on top of the pitcher when filling it. These con’s are very minor.
by Water Woman
Showing 1-10 of 127 reviews