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Internet #312018977

Model #AVD1001-100NAS

Store SKU #1004987525

$7999
$149.99
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  • Optimized with a 180º diagonal viewing angle and 1:1 ratio
  • Receive a video call on your phone when the doorbell is pressed
  • See clearly without a light with night vision
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Product Details

A smarter way to see who's at your door. Get notifications when motion is detected and view live video on your phone. Get the bigger picture of what's at your door, from head to toe or a package on the ground. Even see clearly in low light with night vision. Speak to visitors with 2-way audio, or use pre-recorded quick reply messages when you're busy. Plus, receive personalized notifications when your Video Doorbell spots people, vehicles, animals or packages, and store recorded video clips with the included trial of Arlo Smart. Arlo Video Doorbell uses your existing doorbell wiring for continuous power.

Additional Resources

From the Manufacturer

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Specifications

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Questions & Answers

31Questions
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Q:Can this be mounted horizontally amd does the doorbell have to be pushed to enable the camera or, will motion al9ne set it ot off?
by|May 29, 2022
3 Answers
Answer This Question

A:  If you mount horizontally, you will probably need to adjust the video to rotate so it appears upright. Arlo support could help. Camera works just like your other Arlo devices, with smart zones, motion sensing and alerts. 

by|Jun 1, 2022

    A:  I see no reason it can't be mounted sideways. It does detect motion and notify the app without the doorbell button getting pressed.

    by|May 30, 2022

      A:  I did some research via the Arlo community.  If the Arlo video doorbell is mounted horizontally, the recorded video as well as live streaming will be at a 90 degree angle.  There is no way to rotate the view.  As for detecting motion and sending notification without pressing the doorbell, it does.  Great for when deliveries are made but they don't press the doorbell.  On the other hand, it will detect any and all motion for which you set it.  I have mine set for people and get several notifications when the grass is being mowed in the front yard or I'm doing something within range of my doorbell.

      by|May 31, 2022
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        Q:Do I have to pay a monthly fee? If so how much?
        by|Mar 23, 2022
        2 Answers
        Answer This Question

        A:  No monthly fee

        by|Jul 9, 2022

          A:  Yes. The plan I have is $2.99. per month. 

          by|Mar 28, 2022
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            Q:My free trial is still active why isn?t my Arlo sending notifications
            by|Feb 24, 2022
            2 Answers
            Answer This Question

            A:  There is a setting in the Arlo device settings that silences notifications. It is called “Silent Mode”

            by|Feb 26, 2022

              A:  If you have the password save it , you need to log out and sign in again to have notification

              by|Feb 25, 2022
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                Q:I had no idea that you have to pay for ARL installation support before anyone will help you. Very disappointing. I have to return the doorbell camera. It will not work with my electronic chimes. Support said it would but it does not.Very disappointing
                by|Nov 25, 2021
                1 Answer
                Answer This Question

                A:  Thank you for your recent inquiry with The Home Depot, Lou. Thank you for taking the time to let us know. Customer feedback is important to Home Depot. We appreciate your business and look forward to serving you in the future.

                by|Nov 28, 2021
                  Showing 1-4 of 31
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                  Customer Reviews

                  3.8 out of 5
                  (175)
                  • 3.8
                    out of 175 reviews
                  • 72%recommend this product
                  Filter by:
                  Showing 1-10 of 175 reviews
                  works but....
                  I have had this for about a year and the sun has just destroyed the device. Still works for now but don't think it'll last the winter.
                  by
                  Response from Arlo TeamDec 20, 2021
                  Hi mike,

                  Thank you for providing your honest feedback. We would like to understand more regarding this issue. If you would like to contact us at askarlo@arlo.com with more information including a copy of your review.

                  Regards,
                  Arlo Team
                  Regards,
                  Arlo Team arlo_us
                    Great quality video, nice added features!
                    [This review was collected as part of a promotion.] The wired video doorbell by arlo is a great video doorbell with so many features! The quality of the HD video is the biggest benefit to me and you can even see who is at your door at night with the night vision feature. I also like that the doorbell has a 180 degree viewing angle because I do have a corner close to my doorbell and I can even see that area to view if a package was left there. You can pre-record a message if you aren't home, but don't want anyone to know that you aren't home because you aren't coming to your door. And if someone tries to pull out your camera, a siren is triggered to scare them off. If you want to expand your system beyond the doorbell, arlo has other products that are compatible with this doorbell too. It is a wired doorbell, but it was very easy to install for my electrician, no problems there! With so many packages being delivered to homes now, you will love the safety and extra features that the wired doorbell camera by arlo offers.
                    by
                      • Recommended
                      Great product!
                      [This review was collected as part of a promotion.] I have been wanting to switch to a video camera for ages now! Finally, I broke down and got the Arlo video camera doorbell with wired connection. It was quite easy instructions to follow to install. Video is great quality, it has a 180* degree angle so it can see more than other cameras.
                      by
                        • Recommended
                        I purchased the Arlo video doorbell based on price and video reviews I had seen. I actually foun...
                        I purchased the Arlo video doorbell based on price and video reviews I had seen. I actually found it easy to install and set up. Thus far it has worked well; though, occasionally, it takes a while for it to connect to WiFi for live streaming. That problem may occur because I live in a 2nd floor condo with a metal door between the router and my front door. I like that it is hardwired so I don't have to worry about having to replace batteries. I really like the capabilities afforded by the Arlo Smart service (even though you have to pay for it), particularly, being able to select what you want to be detected. I live in a condo building close to a relatively busy street and don't want to be notified every time a vehicle passes by. It's been great being notified of a delivery, particularly since most delivery personnel don't ring the doorbell.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        I had a previous video/security doorbell and the Arlo is superior. The installation was very stra...
                        I had a previous video/security doorbell and the Arlo is superior. The installation was very straight forward and took me about an hour taking my time, installing the app and letting it guide me through the process. Basically, you need to install the power kit at the low-voltage doorbell chime located in the house, then mount the doorbell out front by the door. The kit comes with all the necessary parts, and I like the fact the kit comes with an angled bracket adapter since my door is along the side of the my home so this helps get a better image of someone coming up to the front door. The app was simple to install as was the pairing process to my home wifi, which I just scanned with my iPhone and was up and running. Overall, I am quite pleased with the doorbell, and while I have cameras around other portions of my home, it brings another layer of security for anyone coming to the front door.
                        by
                        • Recommended
                        4 found this review helpful
                        I started using Arlo with the video cameras. I found they are easy to pair up and get running. ...
                        I started using Arlo with the video cameras. I found they are easy to pair up and get running. They work really well and easy to view from your phone. I then found I really wanted to have a door bell. Getting a door bell allows me to see people coming up to the door. The door bell is wired. That surprised me briefly but I found that it makes sense because it can do much more than I am able to do with the regular cameras. For the money, you can't beat this equipment. I recommend getting the Arlo and add on as much as you need. You can get 2 bases if needed very reasonable. Get the doorbell and add it to the other sides like cameras and spotlight. Best deal and very clear.
                        by
                        • Recommended
                        The arlo video doorbell comes with everything you need to install the device on an existing wired...
                        The arlo video doorbell comes with everything you need to install the device on an existing wired doorbell system. You must have a 16 or 24VAC powered doorbell system or this will not work. The most difficult part of the installation was mounting the video doorbell to an existing electrical outlet box. I don’t know why, but the mounting holes in the mounting plate do NOT line up with standard electrical boxes! They made the holes in the bracket too far apart! The bottom hole had to be drilled so that the existing electrical box could still be used to mount the new doorbell on the existing electrical plate. The screws also have to be plush against the plate and even recessed a little or you don’t be able to press the doorbell into it’s mounting plate. Beyond that, installation was fairly easy. The angle mount was installed so that the video camera would point out towards the driveway and walkway a little more, so that was very helpful. The app walks you through installation and once the video doorbell is powered up, the app will walk you through connecting to your 2.4Ghz wireless network. After that, the video doorbell will complete a quick firmware update, then you can setup all the various detection and notifications. This thing does everything, records audio and video and notifies you of detection. It will try to detect animals, packages and people, but it’s not very good at it. You really do need to take some time to setup all the different options because it can get very annoying with all the notifications and the noise the speaker makes each time you press the button. Take the time to set it up just the way you want and it should be less annoying for you and your guests. Overall, it worked right out of the box and other than having to drill into the mounting plate, it wasn’t too difficult to install. Please note that it is a little thick, so if you have a thin existing doorbell mounting directly on your doorframe, this probably will not be a direct replacement. They will need to design a version that it taller, but less wide for those situations.
                        by
                        Response from THD-CSOOct 8, 2020
                        Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is,Thank you for taking the time to share your honest review. Your feedback will be provided to our development team. Please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx [arlo.com].
                        • Recommended
                        1 found this review helpful
                        Arlo wired video doorbell is nice in appearance and easy to mount at your door. Has an adapter f...
                        Arlo wired video doorbell is nice in appearance and easy to mount at your door. Has an adapter for angled positioning. It has a 180 degree viewing angle equipped with HD video or live view, motion detection, video calling and night vision. Other features include pre-recorded messaging, tamper detection siren and is weather resistant. Compatible with iphone or android. Arlo Smart service includes cloud recording with paid subscription.
                        by
                        • Recommended
                        This wired video doorbell requires an existing powered doorbell system, 16VAC or 24VAC with a 10V...
                        This wired video doorbell requires an existing powered doorbell system, 16VAC or 24VAC with a 10VA transformer. My existing doorbell is powered, but unfortunately, the Arlo video doorbell was a little too big (thick) to replace my existing doorbell button outside on the front door frame. I have an extremely narrow doorframe that borders concrete bricks, so unless the video doorbell is made extremely thin (1" or less), most video doorbells unfortunately will not fit along the frame such that the door will still be able to open without hitting the new doorbell. The Arlo comes with an angled mounting plate, but this unfortunately did not work for my situation since the mounting area of my doorframe was extremely limited. The angled mounting plate just sticks onto the existing rear mounting plate of the video doorbell, which allows a slight angle mount if you need that instead of a flush mount (like when you're installing on an adjacent wall instead of the same wall as the door). Nonetheless, I will have to wait until they create a thinner unit. The length of the unit does not matter in my case, so hopefully they will be able to develop something in the future that is perhaps a little longer so that the width can be compressed. Then it will work on the thin door frame that I have. Based on everything that came with the system, and assuming you have enough clearance to mount a wider doorbell, this video doorbell will work very well for you. Nothing beats a wired video doorbell since it is directly powered by your existing 16VAC or 24VAC electric doorbell system. If you don't have a powered system, this won't work and you'll need to purchase a battery operated version instead of this, or you should plan to install an electric doorbell system so that your video doorbell will be permanently powered. I would highly recommend that if you are installing a video doorbell of any kind, that you make sure it is wired since this will give you far greater reliability and security. The wiring is another limiting factor for me since my existing doorbell wiring goes through the existing doorframe in only the one location and it would be ideal to keep this existing location so that the wiring is not accessible after installation, making the doorbell installation secure. The good news is that even if someone tampers with the wiring after installation, the Arlo is designed to sound the siren for this as a deterrent and send you an alert. The app will walk you through installation of the power unit on your doorbell chime (typically mounted somewhere inside your house), as well as the outside video doorbell itself. Once the new doorbell is powered up, setup is easy on the smart phone app after you create your account and add your new Arlo. It can only connect to 2.4GHz wi-fi networks. I cannot comment on the quality of the night vision capabilities of this doorbell, but I assume you can see people and objects that are nearby. As with all of these products, you can purchase the subscription for additional security benefits (like storing recorded data for up to 30 days). I would highly recommend this video doorbell system if you have the space to mount it.
                        by
                        • Recommended
                        Camera was easy to install. Doorbell was far more difficult (Confusing instructions). Camera has repeatedly lost connection (it about 50 feet from the Air) and is mounted up in the air above the garage and hard to reach to reset anything. Support has been really poor and provided mixed messages. Now the doorbell has lost connection. The "answer the bell" feature to talk to the guest isn't ready for prime time. The software on a phone is way better than the online version, which is very clunky (Deleting past videos is not user friendly at all, subscriptions are confusing and questionable). While I am very mechanically and technically inclined, overall I am frustrated and disappointed with this system and related support. I hate to walk away from the investment, but believe that I will move to a different system.
                        by
                        Response from THD - CSOct 2, 2020
                        Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and please provide a copy of your review and include your case number (if applicable), email address associated with your Arlo account and your phone number. We look forward to hearing from you.
                        3 found this review helpful
                        Showing 1-10 of 175 reviews

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