Hi there, thank you for your review. I'm sorry to hear about the trouble you've experienced with our Premium Plus Ceiling Paint. That is not typical, so I can understand your disappointment. To help avoid this, we recommend turning off any fans or AC during the application and avoiding going over the same area multiple times. You can also add up to 4oz. of water per gallon to extend the working time of the paint. If the coating left any texture, I recommend letting it dry for 24 hours before sanding the surface smooth. Make sure the area is clean and dry before touching up or recoating the surface. Customer satisfaction is important to us, and we appreciate your feedback. Please reach out to us directly if you need further assistance; our Customer Care team is happy to help! -Lina