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A: Good Afternoon, Vidya, Thank you for your question! They are all essentially the same toilet seat but are going to have a different brand name depending on the model number. The 583SLOW is Bemis branded and will be carried at Home Depot, the 83SLOW will be branded Mayfair and carried at smaller retail stores and the 683SLOW is Church branded and will be carried at Lowe's. They are all of the same quality and manufactured right here in the USA! Kindest Regards, Bemis Customer Service
A: Thank you for your recent purchase of a Bemis product. We would be happy to send you a replacement inner child ring. Please contact our Consumer Care Department at 1.888.722.6488 and we will send the replacement child ring directly to you. Kindest Regards, Bemis Consumer Care
A: Thank you for your recent inquiry with The Home Depot. Unfortunately, this item is not available for replacement parts through The Home Depot. However, it may be beneficial to reach out to the manufacturer of the product. The manufacturer is BEMIS and their Customer Service department can be reached at 920.467.4621. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot.
A: Thank you for your recent purchase of our Next Step Seat. Bemis Manufacturing offers a one year manufacturing defect warranty that is handled through the place of purchase. Please work with an associate at your local Home Depot for an immediate replacement. Charmaine with Bemis Manufacturing
A: Yes. You can also have it shipped to your store. This may be a cheaper option.
A: I just ordered this online in white! Great purchase!
A: Hello Valued Home Depot Customer, Thanks for your question and interest in this item. The item is not available online, but it may be available in your local Home Depot store as a special order item. You may contact them to see if they can special order the item. To locate a store near you, please click on the “store locator” found at the top of each page. If you have any further questions, please contact our Online Customer Service Department at 800-430-3376 between 6:00 a.m. and 2:00 a.m. Eastern Time daily. Thanks.