Thank you for taking the time to contact us. We are sorry to learn you have experienced the issue with our seat. We offer one year manufacturing defect warranty. Please contact our customer service at 1-888-722-6488 to speak with one of our friendly agents and refer Case number 236533. We take a pride in manufacturing quality products and look forward hearing from you.
Thank you for sharing your concerns. Please know we take a pride in manufacturing quality products and their special features. The all-new Bemis NextStep2 in White is perfect for your child’s potty training needs! Redesigned seat features an improved, robust hinge and new cover design. Plastic potty seat is sized to give your toddler confidence when using the toilet. Built-in potty seat secures magnetically into the cover when not needed; when potty training is finished, seat can be stored; adult seat remains fully useable. STA-TITE Seat Fastening System installs easily and keeps seat securely attached to bowl, while Whisper Close feature closes slowly and quietly. Easy Clean hinge allows for removal of seat for easy cleaning. Made with eco-friendly materials and processes, BEMIS brings innovation to everyday life. Please contact our friendly customer service at 1-888-722-6488 if you would like to discuss your concerns. Your case number is 236212
How long is the warranty? I forget when we bought ours. I just bought another because to us it’s worth it. Our broke the same way but my husband said the new design is better and should last longer. I think we had it for about the same amount of time. It’s still better than having a loose insert seat for a toddler.
Thank you for taking the time to share your feedback. We are sorry that your experience with our Bemis product didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Could you please contact customer service at 1.888.722.6488 and reference CASE#229069. We’ll work with you to resolve any issues as quickly as possible.
The weight limit for adult seat is 300 pounds and for child seat 100 pounds. Please contact our customer service at 1-888-722-6488 if you have any additional inquiries.
only the large
Yes, might be a different manufacturer but the bolts are almost always in stock in the bathroom repair section
Thank you for taking the time to contact us. The NextStep2 will fit most toilet bowl. I am attaching the link with specifications for your review. If you need assistance in measuring your toilet bowl please contact our customer service at email@example.com. we look forward hearing from you.
yes. i think the sticker(very thick) is actually the other magnet.
It is designed to be easy to remove. As a grandfather I can recommend showing the child how to reinstall it. After playing with it a few times the little one will move on to the next facination. These child seats are great for potty training. My grand niece loved ours.