A: You may contact our Customer Advocate Department at 800.856.4445 or email us at email@example.com and we would be happy to provide you a copy of the manual. We are here 7 days a week, 8am-6pm CST.
A: A waterborne transparent stain has been applied to our playset. This is done for color only. Once or twice a year, depending on your climate conditions, you must apply some type of protection (sealant) to the wood of your unit. We recommend that you talk to your local home improvement store to see what works best in your climate. By applying sealant your family will enjoy this for years to come.
A: Sort of ... there is no glass in the windows and the roof ridge has a small gap where the panels meet. Wind may blow rain inside, but nothing will get soaked. I have not had any issues with things getting too wet.
A: Hi Susan, It does not.
|Brand||Backyard Discovery||Backyard Discovery||Backyard Discovery||Backyard Discovery|
|Name||Sweetwater White Outdoor All Cedar Wooden Playhouse with Kitchen||Victorian Inn Cedar Playhouse||Beacon Heights Elevated Playhouse||Echo Heights Elevated Playhouse|
|Life Stage||Big Kid (5-12 Years), Small Kid (3-5 Years)|
|Indoor/Outdoor||Indoor, Outdoor||Indoor, Outdoor||Indoor, Outdoor||Outdoor|
|Features||Decay Resistant, Insect Resistant, Multicolor||Decay Resistant, Insect Resistant, Multicolor||Elevated||Elevated, Paintable/Stainable|
|Weight Capacity (lb.)||480||1080||720||720|
|Included||No Additional Items Included||Slide||Slide, Stairs|
|View Product||View Product||View Product||View Product|