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Internet #301381269

Model #BW-WIFI

Store SKU #1003053822

$14900
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  • Provides the status of your battery backup sump pump system
  • Can connect wirelessly via your home Wi-Fi network
  • Supports dry remote terminal contacts or USB data port connection
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Product Details

Communicate with your sump pump system while away from home and be notified of the current status with Basement Watchdog Wi-Fi Module. The Wi-Fi Module sends e-mail, text and status alerts to your phone, tablet or computer with no monthly or yearly fees or subscriptions. Easily connect to compatible Basement Watchdog systems using the data port or dry contacts.

Additional Resources

From the Manufacturer

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Specifications

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Questions & Answers

10Questions
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Q:Why don't you make this USB bus-powered? That solves two problems: 1) no need for yet another A/C power connection, and 2) leverage the main battery to protect the wifi module if there is a power outage.
by|Apr 11, 2022
1 Answer
Answer This Question

A:  If you have this connected to one of our backup systems, it can be powered directly by the USB connection but we still recommend using the AC power connection as well. The system also comes with battery cables to connect it to your deep cycle marine battery in the event of a power outage. For more information please contact our service team at 800-991-0466 option 3.

by|Apr 11, 2022
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    Q:Does the WiFi Module require a 5V USB Charger if the control module has a USB port? If yes, is the 5V USB Charger included with the WiFi Module? If not included, where do you purchase one and what specs are required?
    by|Mar 5, 2022
    2 Answers
    Answer This Question

    A:  While the 5V adapter is recommended, it is not required when using the “Data” port. The “Data” port will keep the module powered up when used on any Basement Watchdog Battery Backup system. The 5V adapter is included with the system as is the USB Micro data cable. For more information, please contact our customer support team at 800-991-0466 option 3 so we can troubleshoot and find out what is causing this issue. We are available to take incoming calls from 9am – 5pm CT Monday through Friday.

    by|Mar 7, 2022

      A:  Yes, the WiFi Module requires a 5V USB Charger and it is provided.

      by|Mar 11, 2022
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        Q:I purchsed the Bulldog special connect. Now do i have to also purchse the wifi module in order to put my unit on line
        by|Jan 25, 2021
        1 Answer
        Answer This Question

        A:  Yes, in order to get remote notifications you would also need to purchase this WiFi Module. For more information, please contact our customer support team at 800-991-0466, option 3. We are available to take incoming calls from 9am – 5pm CT Monday through Friday.

        by|Jan 26, 2021
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          Q:My unit is model number BWSP-A and I'm very interested so I took a look at it but don't see a USB...
          by|Jan 7, 2020
          1 Answer
          Answer This Question

          A:  If you have unit BWSP-A and don’t have a USB port there are ways you can still use the module. You can use the remote connection terminals on the unit, or if you send us your control panel we can retrofit a USB port on there for a small fee. For more information on these methods, please contact our customer support team at 800-991-0466, option 3. We are available to take incoming calls from 9am – 5pm CT Monday through Friday.

          by|Jan 9, 2020
            Showing 1-4 of 10
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            Customer Reviews

            3.5 out of 5
            (102)
            • 3.5
              out of 102 reviews
            • 59%recommend this product
            Filter by:
            Showing 1-10 of 102 reviews
            App / Software is garbage
            First one I bought would not stay connected. Second one is at least staying connected. But its only been a week. 10 hrs. after I disconnected the first one, I got a alert saying my sump was disconnected. 10hrs, think how much your basement would be underwater. Still can not remove the broken one from the app, had to contact customer service, and they sent me a email saying they removed it, It Is still there. Cords are way to short to reach outlet and control box. If you already own their sump pump, you know how stupid their control box and transformer barely plug into a standard outlet. Well now you need another outlet for this. The only alert the app gives you is 1) working property, 2) disconnected. Nowhere worth a 100+ dollars. DOES NOT TELL YOU BATTERY LVL, DOES NOT TELL YOU IF YOUR PUMP IS RUNNING. DOES NOT TELL YOU HOW OFTEN YOUR PUMP IS TURNING ON. Garbage, Garbage, Garbage.
            by
            Response from WatchdogSep 15, 2021
            We’re sorry to hear you have had some issues with the Wi-Fi module and appreciate your feedback on our products. The module will give more notifications then what you’ve described. If you are not receiving the correct notifications, something may not be setup correctly with how the module is connected to your backup system. For the cables, if they are too short for what you need we do offer extension cables for the system. I would recommend using a power strip or surge protector if your outlet doesn’t have enough receptacles to plug everything in comfortably. We would be happy to address all these issues with you and further help getting things with our Wi-Fi module working correctly. Please call our customer support team when you have a chance at 800-991-0466, option 3 and ask to speak with one of our Wi-Fi specialists who can assist you with these things. We are here to help from 9am - 5pm CT Monday through Friday.
              4 found this review helpful
              so far so good
              Our 17-year-old sump pump went out and we got seepage in the basement during recent storms. We bought the Basement Watchdog Combo system, the Maintenance Free back-up battery (I'm an old lady and don't like messing with batteries in a crawl space!) and the wi-fi module. Our contractor had the old pump removed and the new one installed and tested in less than an hour. I handled the wi-fi app installation on both my husband's Android phone and my Apple phone. I got a bit stuck following instructions in the 12-page Wi-Fi Module Instruction Manual, but then I noticed the one-page WiFi Module QuickStart Guide. Following those instructions, I had it connected and setup on both phones in 10 min. And I can hear the sump pump already at work. What a relief! I'm posting a photo to show what the connected app looks like on my phone.
              by
                • Recommended
                1 found this review helpful
                We finally had our Backup Sump Pump Installed along with this WiFi Module and it's working great ...
                We finally had our Backup Sump Pump Installed along with this WiFi Module and it's working great so far. The WiFi module was a breeze to connect, setup and complete the registration etc. My best advise would be to put your smartphone in the Airplane Mode, Turn on the WiFi and Follow the instructions or the setup video on their web site and if all works well, should not take more than 2-3 minutes to get it all done.
                by
                  • Recommended
                  1 found this review helpful
                  For those of you having issues with getting this connected to WiFi, i'd like to make a few sugges...
                  For those of you having issues with getting this connected to WiFi, i'd like to make a few suggestions that you should try (and that Glentronics support should know but apparently don't). 1) Ideally you should set this module up from a Windows based laptop or a Chromebook using Chrome to access the internal configuration on the device. (Mac's probably work, but I've only been in IT for 20+ years, so i don't get how they work). It literally took me 3 minutes to configure this from my PC after I stopped trying to use my android Mobile phone... ...but if you still want to try to configure with your phone, do/know the following: 2) Make sure you TURN OFF you Mobile Data antenna/service on your cell...this is not unique to configuring this IoT device. You only want one network path from your cell to this Module and that MUST be WiFi. If this all sounds like gibberish to you, read point #1 again. Heck, turn of Blue Tooth, NFC and GPS if you'd like. 3) I ran into a rendering issue with the Wifi Network selection drop down box after getting my Android phone connected in the Chrome mobile browser. None of the nearby network appeared in the box and the manual configuration was wonky (I think it used some oddball term for the SSID or Security Type - Glentronics, get you act together)...once again, you'll make your life much easier if you just go with a PC to configure. Other than that, this device is great. No charge for the service and a bit more piece of mind that my house built on a former swap won't flood out the finished basement again.
                  by
                  • Verified Purchase
                  • Recommended
                  9 found this review helpful
                  Easy install, works as advertised! Suggest also adding battery backup for house wireless router, ...
                  Easy install, works as advertised! Suggest also adding battery backup for house wireless router, etc, as it has to be working during power outage in order for BWD WiFi Connect to send messages.
                  by
                  • Verified Purchase
                  • Recommended
                  2 found this review helpful
                  Doesn't stay connected with Mesh routers.
                  Dont buy this if you use Mesh Routers. Will not stay connected and the manufacturer says that have no eta on fixing the issue.
                  by
                  Response from WatchdogJan 5, 2023
                  Sorry to hear you're having problems getting this connected to your router. Sometimes there can be problems with certain mesh routers depending on how everything is setup. We are constantly updating our firmware for compatibility with newer and changing technology. If you spoke with us about this, they should have added you to a list and we will contact you soon as we have a solution for your particular router/mesh network system. If you have any further questions or comments in the mean time please reach back out to our service team at 800-991-0466 option 3.
                    by
                    • Verified Purchase
                    This is the worst hunk of s&@t I’ve ever purchased....
                    This is the worst hunk of s&@t I’ve ever purchased. It constantly disconnects from wifi, save your money
                    by
                    Response from WatchdogMay 4, 2022
                    If you are having problems with our Wi-fi module I'd recommend calling our service team at 800-991-0466 option 3.
                    • Verified Purchase
                    1 found this review helpful
                    BW-WIFI + UPS = Peace of mind
                    I combined the BW-WIFI with a UPS (uninterrupted Power Supply) for my modem. I am advised as soon as there is a power interruption at the cottage. Great peace of mind. I do wish the app gave more info on frequency and duration of pump operation.
                    by
                    • Verified Purchase
                    • Recommended
                    Very Useful
                    Very useful with the WatchDog App. It allows you to monitor the status of your sump pump.
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-10 of 102 reviews

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