A: Hello - Thank you for your information and please let me apologize for this inconvenience. If I might please direct you to our Customer Service Dept. to ensure this issue is properly addressed. Their contact information is: email@example.com or call at (866) 709-2086.
A: Those parts are included with the faucet, sold separately. Unfortunately, mine included the wrong size, so it's been a nightmare trying to install this "no tools required" job.
|Name||Redi-Twist 1-Stage Drinking Water Filtration System with B Cartridge||Bathroom Water Filtration System||Coffee and Ice Maker Filtration System||Under Sink Dual Stage Water Filtration System with Faucet|
|House Hold Size||5-6 people||3-4 people||3-4 people||Unspecified|
|Includes||Hardware,Installation kit||Installation kit||Installation kit||Hardware,Installation kit|
|Number of Stages||1 Stage||1 Stage||1 Stage||2 Stage|
|Filtration Method||Carbon Block||Carbon Block||Carbon Block||Carbon Block|
|Features||Twist and lock design||Twist and lock design||Twist and lock design||Indicator light(s)|
|Number of filters included||2||1||1||2|
|Contaminants Filtered||Lead, Chlorine||Lead, Chlorine||Lead, Chlorine|
|View Product||View Product||View Product||View Product|