Someone dropped the ball for calling UPS for a pick...Someone dropped the ball for calling UPS for a pick up. The ferns came from Florida, Im in Chicago. Due to constant delivery delays, I got my plants in TWO weeks!!!! The box says LIVE plants, but I have been struggling ever since to keep them that way. You would think HD would pair me up with closest location in Chicago so I get live plants asap, so my ferns are fairing poorly. Customer Service could not do anything either. Had to wait till I got my ferns. I couldn’t send them back either since we were on quarantine lockdown.
by Eliza
Hi Eliza! Thank you for sharing your review! We would love to learn more about it and how we can help improve your experience at questions@costafarms.com.