A:  Hello Valued Customer, thank you for reaching out, We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 2

A:  works fine for me

A:  Hello Agriff, thank you for your question. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 2

A:  This unit is rated at 15amps which means it can handle loads up to 15 amperes without tripping on overload.

A:  Yes, bought my last week and work great

A:  It consumes nearly nothing. It can handle loads up to 15 amps.

A:  I think the answer is 15 amps is the max it will take. It is basically a short extension cord with a timer. The timer rotates when plugged in so it can't using much power. I have used this for Christmas lights and lamps.

A:  Hi Ana, thank you for your question. The 15 amp is the max that it will handle. If you have any further questions, please feel free to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483. Thank you.

A:  I don't think so. I did the same thing. Your pins should be pushed in. Then pull out all the pins in the dark area of your dial. Then set the time to the arrow.

A:  No...you just leave it plugged in. Turn dial to arrow to what time it is presently. There are little finger around the dial pull the ones up individually for the time you want it off, leave fingers down for when you want it on. Hope that help!

A:  Hello JaiDera, thank you for reaching out to us with your question. The timer will start to work once it is plugged in. You can either set your programmed time before plugging the timer into your outlet or set while it is plugged in. Once you have set your programmed time, make sure that you set your current time by rotating the dial clockwise until the pointer on the face of the dial point to the current time of day. Night time hours (7:00 PM to 6:00 AM) are highlighted with a black background. If you have any further questions, please don't hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483. Thank you.

A:  No, you'll want to set the current time using the inner dial (just turn the outer dial to move it) and plug it in whenever. To set the ON/OFF hrs, I recommend that you pull all of the buttons up (the ones that surround the dial) first. If any do not come up, adjust the time past that area and try again (just remember to readjust your time on that dial again). Once you have them all up, push down the buttons that correspond to the timeframe you want the timer to send power to your plugged-in items. You don't need to plug it in exactly at the desired time on.

A:  You need to open the cover and "set" the current time, then "set" the on and off times on the circular dial by depressing the thin plastic spokes corresponding to the times on the dial. Depress all spokes from the "start" time to the "stop" time (the other spokes remain raised). Make sure you are also set to the correct time (am/pm) on the dial. Then, plug in your unit. You can set multiple on/off times, too, by leaving raised spokes in between cycles. Hope this helps.