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Internet #203155700

Model #U4920-PK

3-Way Shower Arm Diverter with Hand Shower Mount in Chrome

$3819
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  • For use with Delta hand showers (sold separately)
  • Durable brass construction ensures years of reliable use
  • Backed by Delta Faucet's Lifetime Limited Warranty
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Return this item within 90 days of purchase. Read Return Policy
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Product Details

This 3-Way Shower Arm Diverter with Handshower Mount in Chrome, combined with a handshower (sold separately) is a quick and easy way to update your shower. You can count on Delta reliability throughout the home, including our accessories and repair parts. We back each and every item with our lifetime limited warranty.
  • Brass construction
  • ADA flip lever control
  • 1/2 in. IPS female inlet
  • 1/2 in. IPS male outlet
  • Works with handshower (sold separately)
  • Lifetime limited warranty covers parts and finish defects
  • Return Policy
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Specifications

Dimensions: H 2.71875 in, W 5.5 in, D 3 in

Dimensions

Inlet Diameter (In.)1/2Outlet Diameter (In.)1/2
Product Depth (in.)3 inProduct Height (in.)2.71875 in
Product Length (in.)3 inProduct Width (in.)5.5 in

Details

ApplicationPotable WaterColor/FinishChrome
Color/Finish FamilyChromeCompatible Pipe MaterialMulti-Purpose
ConnectionFemale Hose ThreadFeaturesRemovable
Fits Faucet BrandAll BrandsIndoor/OutdoorIndoor
MaterialMetalMaximum Pressure (psi)0
Maximum Working Temperature (F)120Pack Size1
Product Weight (lb.)1.667 lbReturnable90-Day
Valve TypeDiverter

Warranty / Certifications

Manufacturer WarrantyFaucet and Finish Lifetime Limited Warranty
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Questions & Answers

10Questions
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Q:Which of the Delta chrome handheld shower heads with a 6 ft hose will work with this diverter??
by|May 29, 2020
3 Answers
Answer This Question

A:  All Hand held & mounted shower heads will fit. The outlet sizes are standard at 1/2 MPT and can be used with any style or brand. The inlet size is also 1/2" FPT to fit all standard shower arms.

by|May 31, 2020

    A:  I believe they all will work, any one. The size of the one in and two outs are the same as any standard US shower pipe ( 1/2 inch ). I had no trouble installing and using two different heads with hoses in the last two years I've had it.

    by|Jun 1, 2020

      A:  Dear SludgeQueen, thank you for your question. Any of our handheld showers will work with a standard 6 foot hose. If you have any further questions or concerns feel free to contact us directly and we will be glad to assist you. Best regards, Tyler Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

      by|Jul 15, 2020
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        Q:What is the Handshower mount opening size (like maybe 22 mm)?
        by|Jun 8, 2018
        3 Answers
        Answer This Question

        A:  The diverter has a !/2" pipe inlet and two (2) 1/2" outlets. The holder on the side has a cone shape that tapers top to bottom for 18mm to 16mm. The slot on the side is 11mm. Large enough for most standard hoses.

        by|Jun 12, 2018

          A:  The HD product page has a specification guidelines. It shows all the diverter specs.

          by|Oct 12, 2018

            A:  Hi, Talisman! Thank you for your question. The U4920-PK have both inlet and outlet sizes of 1/2-14 NPSM. Best Regards, Rosanna

            by|Jun 8, 2018
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              Q:Does this diverter completely stop the water flow to the hand wand or shower head when the lever ...
              by|Feb 28, 2018
              5 Answers
              Answer This Question

              A:  Yes, this diverter will shut off the flow of water when the diverter lever is set to either the shower head or hand shower.

              by|Jul 22, 2021
                4 found this answer helpful

                A:  Yes. Completely. With a satisfying click. Feels precise

                by|Jul 22, 2021
                  3 found this answer helpful

                  A:  Mine has no leakage between the options offered unless you chose the option for both.

                  by|Jul 22, 2021
                    2 found this answer helpful

                    A:  Yes it does.

                    by|Jul 22, 2021
                      1 found this answer helpful

                      A:  Hello barton, Thank you for your question regarding the Delta 3-Way Shower Arm Diverter with Hand Shower Mount and I am happy to assist you today. This diverter will shut off the flow of water when the diverter lever is set to either the shower head or hand shower. Please feel free to give us a call if we can assist you with anything else going forward at 800-345-3358. Thank you, Brandy Delta Faucet Company Customer Service

                      by|Jul 22, 2021
                        3 found this answer helpful
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                        Q:Does the hose hang in front of the shower handle if the shower head and handle are centered with ...
                        by|Feb 6, 2018
                        3 Answers
                        Answer This Question

                        A:  The selected outlet is below the front head, and the hose is not in the way.

                        by|Jun 12, 2018

                          A:  the hand held holder is to the side so the hose is not in front of the handle.Also the hose will hand behind the head mounted on the front fitting

                          by|Apr 12, 2018

                            A:  The hose is centered so it will hang in front of the handle if the hose is long enough. most aren't that long but I know there are exceptions. At the standard installation heights, there is no obstruction.

                            by|Feb 8, 2018
                              Showing 1-4 of 10
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                              Customer Reviews

                              4.5 out of 5
                              (82)
                              • 4.5
                                out of 82 reviews
                              • 86% recommend this product
                              Filter by:
                              Showing 1-10 of 82 reviews
                              Useless
                              The 3-way diverter only lets water through in 2 of the 3 positions. Therefore, it is useless since the whole point of it was to have the option of the handheld shower only.
                              by
                              Response from Customer Solutions Jan 21, 2020
                              Hello Gladys, I'm sorry that your Delta 3-way diverter is not working correctly. Please allow us to help with this issue. You should receive a email from me shortly. Please refer to my email for assistance. Best regards, Brandis
                                I ordered the Delta 3-Way Shower Arm Diverter over the phone. HD employees were professional, and...
                                I ordered the Delta 3-Way Shower Arm Diverter over the phone. HD employees were professional, and kind. HD tracking is one of the best. Product arrived intact, and with directions. This is a nice all metal product. The directions are easy to follow. I had some leaking initially. One area needed additional hand tightening. The other area I covered with a cloth and used pliers to tighten.I did use plumbers tape too. The forward position is for the main shower head. The middle position is for both shower heads. Pulled back is for our slide arm shower head. The water flow does decrease in each shower head when both are on, but with both on the pressure is still great. We are very happy with this product. It has enhanced our showering experience.
                                by
                                  • Recommended
                                  1 found this review helpful
                                  This diverter valve has all the features I needed. It runs two separate heads with the choice of ...
                                  This diverter valve has all the features I needed. It runs two separate heads with the choice of operating one the other or both. It has the holder of a hand held unit and a lever control switch which works easily and accurately. it has a nice finish ans installed very easily.
                                  by
                                    • Recommended
                                    Rubber Gasket Issues
                                    As John G stated, a year ago, the rubber gasket breaks and leaks. My gasket looks just like John G's does in his pictures. I also, have one more issue. I need to replace the hose for the handheld shower and when I go to remove the hose, on the end that connects to the diverter, instead of the hose disconnection from the diverter, the piece in the images twists off of the diverter assembly. I tried to hold it to remove the hose and the sharp edges cut my hand. Where can I find a hex key that fits the part in the picture?
                                    by
                                    Response from ConsumerCareMar 21, 2018
                                    Hello PinkPhoenix, Thank you for your review on the Delta 3-Way Shower Arm Diverter with Hand Shower Mount. I am sincerely sorry to hear that the edges on your diverter were so sharp that they cut your hand while trying to remove the hose and I apologize that the gasket has failed within the diverter. I apologize for this inconvenience and I am happy to assist you today. If you could please refer to the email I sent to you regarding this matter, we will be happy to assist you further with this issue. Please feel free to give us a call if we can assist you with anything else going forward at 800-345-3358. We hope to hear back from you soon! Thank you, Brandy Delta Faucet Company Customer Service
                                      The unit is sturdy and solid. The finish is nice. The lever is easy to use even for people with a...
                                      The unit is sturdy and solid. The finish is nice. The lever is easy to use even for people with arthritic hands. The positions are main only, both, auxiliary only. I have used the item for several weeks and it works great.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      2 found this review helpful
                                      High-quality valve, but inferior attachment gasket
                                      We recently purchased this Delta U4920-PK shower diverter valve after the valve we had purchased a few years ago from a big-box store finally broke. I was very impressed with the apparent quality of this metal valve, compared to the all-plastic one we are replacing. Also, the simple ease of pushing or pulling the large lever to switch the water flow, instead of turning a hard-to-twist knob, is a great design. However, there is a major flaw which prevented us from ever using this new valve. As other reviewers have reported here and on other websites, the valve leaks at the attach point! Prior to purchase I had assumed from those reviews that these folks simply did not tighten the attach nut enough. But that’s not the problem! In fact, the problem is, when you tighten it enough that it won’t twist on the inlet pipe, the rubber gasket gets pushed up into the inlet pipe, making the entire assembly loose and not watertight. Once that happens the rubber gasket is cut and deformed, and there is no longer any way to tighten it. This gasket should be made of a much firmer material so it can be tightened without deforming. The plastic valve from the big-box store didn’t have this problem, so I’m sure there is a way to fix this. It’s a shame that, in our experience, a simple inexpensive part like this rubber gasket makes this fine valve unusable. I would give this product 5 stars if it were not for this gasket issue. The accompanying photos illustrate the problem.
                                      by
                                      Response from Customer Solutions Jan 30, 2017
                                      Hi John G, I am very sorry to hear you experienced a issue with your Delta 3 way diverter and appreciate you providing suggestions. I have reached out to you via email. Please refer to my email for further assistance.
                                        Poor Quality-Too much plastic
                                        Have had the combination hand held/rain shower head installed for about 2 years. Suddenly I get a huge leak that squirts all over the shower wall coming out of this diverter valve via crack in the plastic chrome plated housing at the base of the hand held shower hose connections. This item was purchased at COSTCO and I no longer have the receipt to try and get it replaced. This replacement diverter valve is more expensive than I paid for the complete assembly
                                        by
                                        Response from Customer SolutionsAug 14, 2015
                                        Hi Owen, I'm sorry that your diverter hand shower mount cracked! I would be happy to help you with that under the Lifetime Warranty. Please watch for an email from us with more information. Thanks, Jon
                                          This is an excellent diverter!
                                          I added this diverter to my Delta 3-Spray 2.0 gpm Shower-Mount Handshower in Chrome, Model # 54471-20-BG, Internet # 203124825. So glad I did. This is the best quality diverter that I've ever used. I'm very happy with this product and highly recommend it for all showers.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          5 found this review helpful
                                          by
                                          • Verified Purchase
                                          Works as designed. No problems....
                                          Works as designed. No problems.
                                          by
                                          Response from DeltaFaucetMar 26, 2022
                                          Hi JBMCTX,

                                          Thank you for your review! We are very happy to hear you are so satisfied with your Delta Faucet model U4920-PK! We greatly appreciate you taking the time to leave your feedback and your loyalty to Delta Faucet Company!

                                          Best Regards,
                                          Tim
                                          Digital Communications Specialist DeltaFaucet
                                            Showing 1-10 of 82 reviews

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