Hi Marta M,
Thank you for taking the time to leave us your thoughts. Thank you for contacting us at Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing with this Delta Faucet model 9113T-AR-DST Essa Touch2O Technology Single-Handle Pull-Down Sprayer Kitchen Faucet with MagnaTite Docking in Arctic Stainless. Here is what we can do to resolve your issue for you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.
Best Regards,
Tim
Digital Communications Specialist
Best Regards, Tim
Digital Communications Specialist