JR606, Thank you for your question on the Delta Lyndall Single Post Toilet Paper Holder in Chrome. To remove the base from the bracket, you push up from the bottom of the post to engage the spring and then pull the top towards you to remove from the bracket. Best, Customer Care Team
I couldn't turn mine, I believe it's fixed and is one piece.
Jason, Thank you for your question. The Delta Lyndall Single Post Toilet Paper Holder in Brushed Nickel has a set screw that is holding the bracket in the base. Once that set screw is loosened, the bracket will detach. Best, Customer Care Team
Coloradogirl, thank you for your question. Please reach out to the customer care team for assistance with replacing your mounting hardware. They are available Monday – Friday 8:00 a.m. to 5:00 p.m. EST. and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team
Tamra, Thank you for your question. Please reach out to our customer care providers who can supply you with a replacement wrench. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team
HDDIYer, thank you for your question. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team
i wasn't able to do that, had to mount to the left of the toilet with opening facing right, but roll doesn't pull off easily like i feared
You dont. The bracket is cheap and will crack if you keep trying to use it.
Hi Sue, If you contact the manufacture regarding the Delta Lyndall Single Post Toilet Paper Holder and tell them the bracket is failing sometimes they'll send one to you free of charge
BSue1, Thank you for your question. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800.542.3789 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team