Huckleberry, Thank you for your question on the Delta Porter 24 in. Double Towel Bar in Oil Rubbed Bronze. The bar comes with two mounting brackets and a template for ease of installation. You will screw the mounting brackets to the wall using the provided screws and anchors if necessary and attach the base mounts of the bar to the brackets. Please know that our Customer Care Specialists are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Friday 8:00 a.m. to 5:00 p.m. EST. and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team
The two mounting screws in each mount are vertically arranged. I would strongly recommend getting at least one in a stud, because mine has fallen off(been pulled down by my boys) three times now.
Travelbuff, Thank you for your question. The Delta Porter 24 in. Double Towel Bar in Oil Rubbed Bronze estimated package weight is 2.03lbs. Best, Customer Care Team
Yes, the rods and frame are separate.
Clips are not close enough to wall to cause needed friction to hold bar in place. Tighten the clips to create more contact between wall and the rack base.
No, not a double.
They supply a drawing in the pictures. You need to check it out.
Hi NMGrandma! Thank you for your recent inquiry with The Home Depot. This product is currently available for purchase online. To place an order, simply click the orange "add to cart" button on our website, or contact an Online representative at 800-430-3376. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
Hello BruceC, We thank you for your question. If you are experiencing problems with your wall mounting bracket please contact our Customer Care Provider at 1-800-542-3789 to further assist you. Kind Regards, emccollum
hello jcsoft ~ Thank you for your interest in our product. Ensure the post is tight and fastened securely to the wall. The tube should stay in the post. If the customer is still have difficulty with the tube being loose, then they can use a silicone caulk to keep it in place or adjust the posts closer together. Kind Regards, emccollum