Sounds like you got a lemon, as the other is gworking fine. I’d just exchange it. Good luck!
Rosanna from Delta, If you worked for me I'd send you back to Customer Service 101 class for being TOTALLY UNHELPFUL! How about an answer like, "Sorry, Mikki1973, that drain will not fit a 1 1/2" hole. The proper DELTA product to purchase would be a XXXXX, you can find it at XYZ." Or, "Sorry, Mikki1973, that drain will not fit a 1 1/2" hole. Unfortunately, Delta does not make a Push Pop Up product to fit a 1 1/2" hole."
I just received mine. The top looks massive. My drain hole is close to the back side of my cultured marble vanity sink combo. May not fit in, even though I ordered the correct size for the sinkhole. Why is the top so large?
No logo on this drain.
Hello Syw, Thank you for your question. I am so sorry for the difficulty you are experiencing with the Delta product. I would be more than happy to assist you with this issue. Please feel free to call, email, or message us on social. Best regards, Tanya Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet
http://www.bathroomvesselsinks.com/faq.asp
I went crazy trying to figure out 1.75 and 1 5/8 as they are different. But this site has the correct answer! http://www.bathroomvesselsinks.com/faq.asp
This sounds as if the install was wrong.. Might have a handyman look at it. Admittedly I had bought an inexpensive sink that i had to send back because of a manufacturing defect and then everything went together nicely. That may be the cause. Delta makes good products.. Good luck
i believe yes. The pull down rod just becomes redundant.
Hello! Thank you for your question! Unfortunately the rubber gasket is not available separately. Best Regards, Tim