A: Take it back if it's new!!
A: Hello! We are sorry to hear about the difficulties you have experienced with your ECHO product. To further assist you, please obtain the model and serial number for your ECHO product and contact ECHO's support team at 800-432-ECHO (3246). Our representatives are available Monday through Friday 8am to 4:30pm CST.
A: Hi there! Thank you for your inquiry. We don't have older 56V units. The 56V line came out in 2022, if you have ECHO battery tools that were purchased before 2022, you probably have the 58V line. If you indeed have the 58V line, batteries unfortunately are not interchangeable with 56V and vice versa. I'm sorry for the inconvenience.
|Name||eFORCE 18 in. 56-Volt Cordless Battery Rear-Handle Chainsaw and Chain Combo Kit with 5.0Ah Battery and Charger(1-Tool)||M18 FUEL 18-Volt Lith-Ion Brushless Cordless Electric String Trimmer/Blower Combo Kit & 0.095 in. 750 ft. Spool(2-Tool)||21.2 cc 2-Cycle Gas String Trimmer and 58.2 cc 2-Cycle Backpack Leaf Blower Combo Kit (2-Tool)||eFORCE 56-Volt Cordless Battery Lawn Mower and String Trimmer Combo Kit with 2 Batteries and 2 Chargers 2-Tool|
|Power Type||Cordless Electric||Cordless Electric||Gas||Cordless Electric|
|Battery Voltage (V)||56V||18V||56V|
|Number of Tools Included||1||2||2||2|
|Number of Total Batteries Included||1||1||2|
|View Product||View Product||View Product||View Product|