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Internet # 204761136

Model # CHSPT2ULTRA

Store SKU # 1000498704

Store SO SKU #1000498704

Whole House Surge Protector

$195.22
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  • Protects electronics from damaging effects of electrical surges
  • Visible LED indication displays protective status of device
  • Mike Holmes approved surge protection for your entire home
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Product Details

About This Product

Our homes are filled with sensitive electronics. These devices are easily damaged by common power surges in your electrical, telephone and cable lines. It only takes a lightning storm near your home to create a high-energy electrical surge that can enter your house and destroy your appliances, TVs, stereo equipment and almost all other modern electrical products. The Eaton surge products are designed to provide protection at the point of entrance to the home. Protection at this location can reduce surges entering the home to an acceptable level for your home electronics and appliances.

Highlights

  • Does not protect against direct lighting strikes
  • Externally mounted making it universal - compatible with any manufacturer's load center
  • Product should be connected on the load side of the load center main service disconnect through a dedicated circuit breaker
  • Product is recommended to use a 2-pole 50 Amp circuit breaker, sold separately
  • Eaton's complete home surge protection type 2 devices (CHSPT2 Series) protect your home electronics from the damaging effects of electrical surges
  • Provide premium surge protection for AC power and cable at the point of entrance to the home
  • CHSPT2 family of products require a dedicated 2-pole 50 Amp thermal magnetic breaker
  • Externally mounted making it universal - compatible with any manufacturer's load center or breaker box
  • Click here for more information on Electronic Recycling Programs
  • Return Policy

Product Information

Internet # 204761136

Model # CHSPT2ULTRA

Store SKU # 1000498704

Store SO SKU #1000498704

Specifications

Dimensions: H 7.0 in, W 5.0 in, D 2.5 in

Dimensions

Product Depth (in.)

2.5 in

Product Height (in.)

7.0 in

Product Width (in.)

5.0 in

Details

Connection type

Panel Mount

Electrical Product Type

Whole House Surge Protectors

Joules

2820

Maximum Amperage (A)

0 A

Product Weight (lb.)

1.03 lb

Returnable

90-Day

Warranty / Certifications

Certifications and Listings

ANSI Certified, UL Listed

Manufacturer Warranty

Lifetime Limited Product Warranty and the industrys best Connected Equipment Warranty per the product warranty policy.

Questions & Answers

I have two panels inside my garage. Do I have to install a surge protector for each panel?
ByNov 11, 2024
2 Answers | 
Answer This Question

you will need 1 for each pannel if they are feeding directly off the meter. If one is a main and the other is a sub pannel you only need 1.

By|Dec 16, 2024
    0/0

    Hi, this product is a whole home surge protector. Once installed in either panel the whole system will be protected. If you have any further questions, feel free to reach out to our technical support team at 877-386-2273 opt 2 opt 3 opt 1.

    By|Nov 13, 2024
      0/0


      Is this a self healing surge protector?
      ByOct 16, 2024
      1 Answer | 
      Answer This Question

      Hi, this is not a self-healing surge protector. It is a self-sacrificing surge protector that will need to be replaced once the LED on the face of the unit is no longer illuminated. If you have further questions or concerns, please call our technical support team at 877-386-2273 Opt. 2 Opt. 3 Opt. 1, and we will be happy to assist you.

      By|Dec 27, 2024
        0/0

        (2)

        How many Amps is this EATON Protector?
        ByOct 4, 2024
        2 Answers | 
        Answer This Question

        Hello, this surge device will have a surge current capacity, per phase rating of 108 kA, and will require a dedicated fifty-amp breaker. Should you require further assistance, please reach out to our technical support team by calling 877-386-2273, selecting options 2, 3, and 1, or by emailing TRC@Eaton.com.

        By|Oct 8, 2024
          0/0

          To achieve the maximum protection from the device. Eaton recommends a 50 Amp 2-pole breaker to be used.

          By|Oct 9, 2024
            0/0


            Is it outdoor rated?
            BySep 13, 2024
            1 Answer | 
            Answer This Question

            Hello, this surge protection device is indeed rated for outdoor use. If you need further assistance, please contact our technical support team at 877-386-2273, choose options 2, 3, and 1, or email TRC@Eaton.com.

            By|Sep 18, 2024
              0/0


              Where does this device connect in your load center ? Does it have to connect to the main breaker ? Just curious, I know a licensed electrician should install it. I also know it is mounted to the plywood that the load center is on.
              BySep 8, 2024
              1 Answer | 
              Answer This Question

              Hello, this surge protection device is designed to connect to a dedicated two-pole fifty amp breaker in the load center. If you need further assistance, please contact our technical support team at 877-386-2273, select options 2, 3, and 1, or email TRC@Eaton.com.

              By|Sep 11, 2024
                0/0


                Does this unit protect all outlets connected to every breaker or does it only protect outlets connected to a single breaker?
                ByAug 28, 2024
                2 Answers | 
                Answer This Question

                It protects everything powered from the panel its installed on.

                By|Sep 3, 2024
                  0/0

                  Hello, this unit will be a whole home surge protector so it will protect all breakers in the panel it is installed. Should you require further assistance, please reach out to our technical support team by calling 877-386-2273, selecting options 2, 3, and 1, or by emailing TRC@Eaton.com.

                  By|Aug 29, 2024
                    0/0


                    How often do all home surge protectors beed to be replaced?
                    ByJun 25, 2024
                    1 Answer | 
                    Answer This Question

                    Hello, Our Surge protection devices do not have a listed life expectancy. As long as the LED is still illuminated the unit is protected. If you need additional support, please contact our technical support team at 877-386-2273, choosing options 2, 3, and 1, or email us at TRC@Eaton.com.

                    By|Dec 1, 2024
                      0/0

                      (1)

                      I had one of these installed 3 years ago along with a new service panel. During a lightning storm my lights still flash brightly. Shouldn't that be suppressed?
                      ByApr 28, 2024
                      3 Answers | 
                      Answer This Question

                      Eaton, he said his lights not your lights. Surge suspensors don’t protect from voltage dips or drops outs. Maybe that is what kind of flashing he experienced.

                      By|Oct 15, 2024
                        0/0

                        No. This is a surge protector not a lightning arrestor. You most likely have other issues that should be addressed.

                        By|Sep 3, 2024
                          0/0

                          Hello, The CHSPT2ULTRA's lights should be solid when working properly. When the surge devices take a big enough surge, the lights will go out. Once they do the surge device will need to be replaced. If you have more questions or concerns, please call our technical support team at 877-386-2273 Opt. 2 Opt. 3 Opt. 1 and we would be happy to assist you.

                          By|May 29, 2024
                            0/0

                            (1)

                            Viewing 1-8 of 153

                            Customer Reviews

                            4.7 out of 5

                            • 4.7 out of 237 reviews
                            • 92% recommend this product
                            What Customers Say
                            Summarized by generative AI from text of customer reviews

                            Customers say the Eaton Whole House Surge Protector is easy to install, with many appreciating its clear instructions and compact design. Users report a sense of security knowing their homes are protected from power surges, especially during storms. However, some customers noted that the wire lengths could be longer and expressed concerns about the wire gauge compatibility with 50 amp breakers. Overall, the product is well-regarded for its performance and value, providing peace of mind for homeowners.

                            Filter by:
                            Showing 1-10 of 237 reviews
                            refrigerator lights went out
                            I purchased this surge protector 3 months ago and had a very quick lights out incident and my refrigerator lights went out..this surge protector didn't do its job for me
                            by
                            Response from EatonFeb 3, 2022
                            Hello Angel. We are terribly sorry to hear that this occurred. Please call our Technical Resource Center at 1-877-386-2273 option 2 option 3 option 1 to further investigate what happened and for more information on the warranty. Regards, Eaton. EatonCircuitProtection
                              3 found this review helpful
                              Easy install - Hope it works
                              Easy install - Hope it works
                              by
                              • Verified Purchase
                              I would rate this unit 10 stars if I could!...
                              I would rate this unit 10 stars if I could! Very pleased with the ease of installation and connections were easy to make. I mounted it inside my panel, just like the panel Eaton/Cutler-Hammer sells with this surge suppressor pre-installed. I drilled 2 1/4" holes in the panel face plate directly over the 2 LEDs so I could easily check protection status.
                              by
                              • Verified Purchase
                              2 found this review helpful
                              Must-have protection
                              Earlier this year a lightning strike hit a transformer in the neighborhood next to me and a power surge fried just about all of their ovens, coffee makers, dishwashers, etc. After hearing all the bad stories, I decided to installed a whole house surge protector on my panel. I went with this protector as I have an Eaton panel and this one provides 2,820 joules, which is more than the others. This is the amount of energy the protector can absorb before it fails. Considering insurance may not cover broken appliances, this is cheap and easy protection. Installing the surge protector is very easy, as far as wiring goes. Deciding on the location for it can be difficult. You want to install the recommended 50 amp double-pole breaker as close to where power enters the load center, just below the main breaker. You also cannot extend the wires coming from the protector. If your electric panel is in an unfinished area and you have enough slack in you wires to move some breakers around, this is an easy job. My panel is enclosed in a finished wood box with doors but I did have an unused double-pole break right at the top of my breakers. I was able to squeeze the protector on the side of the panel and had just enough wire (the leads are about 12" long) to wire it all up. To satisfy the wires being in a flexible insulator, I put two Romex insulators on them. It's not pretty but it works. With the location I placed the surge protector though, I can just barely see the two green lights indicating that it is working. The wiring I had on mine was stranded aluminum. The protector fits into 1/2" KOs. Alternatively, you can install the 50 amp double-pole breaker anywhere on the loadcenter as it will provide some protection. And if you dont mind not seeing the green working lights, you can leave the protector inside the panel. This can also be mounted in outdoor panels where power comes into the house, the surge protector just needs to be inside the panel. It is not meant to be directly exposed to the elements. If you are unsure how to install this, hire an electrician. If either or both of the green lights stop working on the surge protector, you need to replace it. They may need replacement after one or several surges or over time. This product does not protect against direct lightning strike (just hope your grounding does). You can also clip on the Eaton cable wire surge protector and others onto this one. This surge protector is made in China.
                              by
                              • Recommended
                              8 found this review helpful
                              The surge protector was very easy to install, it was up and running in just a few minutes. I can'...
                              The surge protector was very easy to install, it was up and running in just a few minutes. I can't say how well it'll work in a surge unless something happens but fingers crossed it will if it needs to.
                              by
                              • Verified Purchase
                              • Recommended
                              Unbelievably easy to install. Wish I had this before losing a house full of appliances. Best insu...
                              Unbelievably easy to install. Wish I had this before losing a house full of appliances. Best insurance ever.
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              seems great easy install and as always Home depot was great with price and shipping.. i read it ...
                              seems great easy install and as always Home depot was great with price and shipping.. i read it should be to installed it as close to the main breaker as possible well my main breaker is on the outside of the house with a secondary main panel in the garage, i have several open slots in the outside panel and located it there so its the very on the first breaker the other breaker is for my back up generator thats obviously not powering anything at the moment , i temp mounted inside the panel because even tho it states its for indoor and outdoor use you must purchase their " very expensive "outdoor enclosure so for now its inside the box protected from the elements the image is before i reinstalled the face panel. i may do some custom install down the road,, living in central florida i hope it lives up to the hype
                              by
                                • Recommended
                                4 found this review helpful
                                Product is easy to install and will provide my whole home with outstanding surge protection. I n...
                                Product is easy to install and will provide my whole home with outstanding surge protection. I needed the faceplate as well since my boxes are inside the wall.
                                by
                                • Verified Purchase
                                • Recommended
                                Having a Cummins whole house 20k generator installed. This will protect all my electronics as wel...
                                Having a Cummins whole house 20k generator installed. This will protect all my electronics as well as all electrical equipment in the house. Saved about 150. by providing it to the installers, instead of them providing it!
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                I've had this S.P. installed by an electrician about 3 yrs ago and several times power went out ....
                                I've had this S.P. installed by an electrician about 3 yrs ago and several times power went out . and came back on and I have not had to replace anything so far . The other day we had a bad thunder storm--power went out and came back on about 3 seconds apart 2 times ---never seen one this bad. had to reset my cable box but nothing lost. I went in garage next day and didnt notice the two green lights on. I thought it was blown so I got on the computer to look for replacement. I decided to look in garage to see if there was some sort of reset button without turning on garage light and low and behold the the green lights were shining. Apparently I could not see them with garage door up and sun shining. Now thats what I call a surge protector. I also have added surge protection on my A/C individually and my electronic equipment and fridges in the last 6 months. You can never have enough surge protection.
                                by
                                  • Recommended
                                  5 found this review helpful
                                  Showing 1-10 of 237 reviews

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