JanG, Thank you for your question. The Franklin Brass Futura 24 in. Towel Bar in Brushed Nickel is intended to go into a solid surface. With a hollow door we cannot guarantee the towel bar will not pull out. Best, Customer Care Team
Catherine, Thank you for your question. If you are missing any hardware please contact our Customer Care Specialists as they are available to offer any assistance with installation or to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800.542.3789 or by email at email@example.com. Best, Victoria with Customer Care
Sounds defective......return or exchange.
Yes. Very easily. The end supports will cover any burrs.
You have to be a little more specific. Do you mean in the shower? Or does your bathroom walls happen to have tile? Shower could mean a little rust when getting wet. Tile you would need to drill the screws in and if your renting you would need to ask your landlords. I wouldnt call it easily mounted if you have no experience in it.
The bar I bought was 24”. I had to cut off an inch. It was easy to install. Make sure you have a precision flathead screwdriver.
it depends upon what type of fastener was used.
With an appropriate tile anchor, you will be able to mount this towel bar on a ceramic tile.
Yes, I used a 1/8 in toggle bolt with a shorter #6 1 1/4 in screw, rather than the hardware supplied with the towel rack. It works fine, I did one 20 years ago and it is still holding tight.