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Internet #307274944

Model #22601LN0

Store SO SKU #1003801446

Sense Smart Water Sensor

$7980
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  • Detects the presence of water leak, tracks temperature & humidity
  • Smart water sensor
  • Use with GROHE ONDUS app to monitor leaks
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Product Details

The innovative GROHE Sense water detector alerts you the moment unwanted water leaks appear with a pulsating red light and buzzer, in addition to an alert which is sent to your smartphone via the Ondus App. This early warning allows you to take immediate action before a simple leak becomes a flood. The Ondus App also provides daily updates on changes in temperature and humidity to help prevent frost damage and the spread of mold. Perfect in the kitchen, bathroom, laundry room, anywhere a water leak could pose a potential problem. GROHE Sense uses 3 AAA batteries and connects to your home Wi-Fi network.
  • For wireless LAN, battery powered
  • Instant flooding alarm
  • Senses room temperature and humidity
  • Receive updates on temperature and humidity once a day
  • Customize settings via GROHE Ondus App for iOS and Android
  • Status indication via LED light, buzzer and app
  • For placement on a flat non-conductive surface
  • Long life battery: expected lifetime up to 4-year, depending on the use of the water sensor
  • Includes 3 x AAA batteries
  • Wireless LAN 2.4 GHz
  • CE approved
  • Return Policy

Additional Resources

From the Manufacturer

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.
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Specifications

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Questions & Answers

6Questions
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Q:Is the device waterproof?
by|Sep 20, 2021
1 Answer
Answer This Question

A:  Hi, thank you for contacting GROHE Consumer Connections. Yes, this product is waterproof. If there is anything we can assist you with in the future, please feel free to contact us at 1-800-444-7643, Monday- Friday, 8AM- 7PM ET and a Grohe Consumer Connection Advisor will be happy to assist you.

by|Mar 13, 2022
    1 found this answer helpful
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    Q:Will this device alert your water shutoff device Sense guard water detector model 22503 and shut ...
    by|Jun 9, 2020
    1 Answer
    Answer This Question

    A:  Hello, this item works separate from the water shut off device, it will not turn the water off.

    by|Jun 11, 2020
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      Q:If you lose your WiFi internet connection in the home, will the smart sensor tell you that the Wi...
      by|Mar 25, 2020
      4 Answers
      Answer This Question

      A:  Hello, you will get a push notification to your paired device that connection was lost. The unit will reconnect automatically to WiFi once it is back up and you will receive a push notification for this as well.

      by|Mar 25, 2020
        1 found this answer helpful

        A:  My bad! Obviously if the WiFi is down, it cannot let me know that it is down. However, I meant to ask, will it let me know when it is back up and will it automatically re-establish connectivity without having to be on-site to reset?

        by|Mar 25, 2020

          A:  I’ve only had this for a few days, but had to reboot my router. The product thereafter did not send alerts when testing with water, even though the device itself flashed and beeped. Even after removing the batteries for an extended period, the app reported a temp and humidity reading, plus a 100% battery level. Never did get the device reconnected to wifi.

          by|Apr 16, 2020

            A:  The sensor will tell you if the connection is lost. It will re-establish itself after an outage. It only sends data out once every 24 hours unless it detects water or an alarm is triggered. I have had mine in my basement for Over a year and I havent had to touch it. Even the battery is still good.

            by|Mar 26, 2020
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            Q:Would anyone recommend this to set beside your sump pump to monitor for sump pump failure/basemen...
            by|Jun 20, 2019
            2 Answers
            Answer This Question

            A:  Yes, this would work great for this. I would set it a little above the pump if you are monitoring failure. I use mine in my basement at the beach where we have lots of water/storms.

            by|Dec 12, 2019
            1 found this answer helpful

            A:  Yes! It is a great location to monitor flooding. Please make sure you have Wi-Fi signal where the sump pump is to ensure you receive alerts on your smartphone promptly.

            by|Dec 12, 2019
              1 found this answer helpful
              Showing 1-4 of 6
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              Customer Reviews

              4.2 out of 5
              (49)
              • 4.2
                out of 49 reviews
              • 90%recommend this product
              Filter by:
              Showing 1-10 of 49 reviews
              We decided to use this in a basement window that seems to leak water whenever it rains and water ...
              We decided to use this in a basement window that seems to leak water whenever it rains and water hits the window just right and collects in the tracks. This will help us to figure out how to best prevent the water from damaging the window sill any further than what it has so we can capture when water is entering the house. Setup is fairly straight forward and takes about 5 minutes. It took a couple of minutes before my electronic device to recognize the water sensor and pair. And the only way to tell if the device is pairing is a blinking blue light. This is why I gave this 4 stars. Once paired this device will notify you via the app to tell you if there is water detected. It will also give you daily updates on battery status, room temperature and relative humidity. all in all it's a pretty cool device.
              by
              • Recommended
              4 found this review helpful
              This Smart Water Sensor from Grohe is a great product. It runs on 3 "AAA" batteries (included). ...
              This Smart Water Sensor from Grohe is a great product. It runs on 3 "AAA" batteries (included). Monitoring is done through the Ondus app which I got from the Android Store (free). Installation was easy and straight forward. After install, the sensor monitors temperature and humidity, as well as senses water on whatever surface it is placed on with a set of gold contacts. I set it on the basement floor between 2 condensate pumps and next to the water heater. It connects via WiFi and alerts on my smart phone when there is an issue. I placed it on a plate and added some water, the sensor blinked red and emitted a loud series of beeps, then turned blue. About 5 minutes later my phone alerted. Perfect product for what I need.
              by
              • Recommended
              1 found this review helpful
              I would highly recommend these water sensor pucks. They are approximately 3" across and use three...
              I would highly recommend these water sensor pucks. They are approximately 3" across and use three AAA batteries for power. You can place it anywhere and it will monitor moisture, water, temperature, and humidity. I can't really say how the moisture/flood sensor itself works because I have not had a water emergency. But I have had the sensor inform me/my cell phone the temperature was out of the bounds I had selected and that worked well. With these types of smart home products the real test is how well they connect to your home network and how useful the product app is. This water sensor excels with both. I was able to connect the water sensor to my home network on the first try by following the clear directions supplied with the phone app. The app is simple and clear and shows temp, humidity and any current alarms (see photo). You can set the alarm parameters for temp and humidity. I placed my sensor in the basement at my beach house since the basement is the most likely place to flood. I may be buying more of these, I can see placing these in the laundry and kitchen.
              by
              • Recommended
              1 found this review helpful
              The Sense Smart Water Sensor came yesterday and took me about 10 minutes to install it. You shoul...
              The Sense Smart Water Sensor came yesterday and took me about 10 minutes to install it. You should first download the app and sign up before installing the batteries (included) in the unit because it will only send out the SSID for 5 minutes. It took me longer than five minutes to download and sign up, so I had to take the batteries out and put them back in to start the 5 minutes again. Setting up the unit on the app was easy. It may take a few moments for your phone to find the unit's SSID. I tested it out with in my wet kitchen sink and it detected moisture right away. It sounded an alarm and sent a notification to my phone and an email. I'm leaving it under my kitchen sink to detect any water leaks.
              by
              • Recommended
              2 found this review helpful
              Great product but one issue so far
              OVerall, I am happy with the product. The installation was easy enough (I have ProPress tools so that helped) and the configuration went smoothly. I have two remote sensors in locations where leaks are more likely to occur. The rest of the area is protected by the main units ability to detect leaks. I do have one issue. I have two HVAC units, both with whole house humidification. When these units are humidifying, they appear as long microleaks to the unit and water is shut off. I had to modify the settings to allow microleaks. I would like to be able to train the unit to ignore these leaks but there does not appear to be a way. :(
              by
                • Recommended
                Piece of Mind
                [This review was collected as part of a promotion.] I set-up the GROHE SENCE leak sensor in my laundry/kitchen area. I encourage buyers to follow the set-up directions to avoid confusion and Wi-Fi connection issues. The leak sensor appears to function as advertised: give notification of liquid touching the sensors and allows users to view 24H averages for both temperature and relative humidity near the device via the GROHE APP. For larger homes, I would encourage the purchase of multiple GROHE SENCE leak sensors.
                by
                  • Recommended
                  Easy set up, well designed app, nice packaging
                  [This review was collected as part of a promotion.] Excellent design and very easy to set up. Tested this in the sink to see how sensitive it is. Worked every time I tested it. The app is quite easy to install on your phone (I have an Android). The app provides warnings for humidity, temperature as well as moisture. Packaging was very nice as well. In short, a very simple device that will help avoid potential damage from water. I'm using mine in our laundry room, placed on the floor next to our washing machine. Highly recommend.
                  by
                    • Recommended
                    Disappointing Experience
                    Home Depot does not stock this water alarm and acts as a middle man in the purchase. It ships directly from the manufacturer. I found info out when there were issues with receiving it when it was promised. My plan for the alarm was to do a side by side comparison with competing Honeywell Resideo water alarm which is also cheaper than the Grohe. The Honeywell Resideo product had accuracy issues with measuring humidity levels. It measures consistently about 10% higher than reality as measured by several separate humidity meters that were not connected to wi fi. I had hoped that this Grohe would provide more accurate humidity levels and if it did, it would be worth the extra cost. Unfortunately, I was not able to link the water alarm to my wi fi system. Yes, I use a 2.4g system so that is not the issue. The linking instructions are not well articulated and Grohe customer service leaves a lot to be desired. I made two calls to customer service on different days and each time I had to be called back which never happened. This wasted several hours of my time as I waited for the return call. Will need to return unfortunately
                    by
                    Response from Grohe Customer CareAug 9, 2022
                    Hi John - We are sorry you don't love it, your feedback is very important to us. Please give us a call at 800-444-7643 so a member of our team can help make it right. We’re available Monday – Friday 8AM – 7PM ET. Grohe-AmericanStandard
                      It Doesn’t Make Sense
                      It doesn’t make sense to me why this sensor received four stars on this website, but the smart phone application that actually runs it and makes it work only received one star. I can see why the app received one star with the difficut setup process, which still does not allow me to use the sensor. The two sensors that I tried to install are still offline. I had to reset them per the instructions, as they failed to install continuously, then I decided to take out the batteries, which still didn’t fully let me finish the installation precess. My Wi-Fi works well and has no issues, so I don’t understand why I could not get it to work. Not worth my frustration anymore. I will be returning the sensors to the store as soon as I get the chance.
                      by
                      Response from Grohe Customer CareAug 9, 2022
                      Hi Kasia - We are sorry you don't love it, your feedback is very important to us. Please give us a call at 800-444-7643 so a member of our team can help make it right. We’re available Monday – Friday 8AM – 7PM ET. Grohe-AmericanStandard
                        It will not connect to Wi-Fi Grohe provides no product...
                        It will not connect to Wi-Fi Grohe provides no product support
                        by
                        Response from Grohe Customer CareMar 16, 2022
                        Thank you for contacting Grohe Consumer connections, we value your feedback but we do offer product support for this product both install manuals as well as youtube video's. Also the app walks you through the installation process as well. If you have any issues or would like to speak with a live agent @ 1800-444-7643 Grohe-AmericanStandard
                        • Verified Purchase
                        Showing 1-10 of 49 reviews

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