The Genie SilentMax 1000 garage door opener with professional installation offers an ultra-quiet 140v DC motor complete with the accessories you need and comes with Genie Professional Installation included for one low price. The installation will be done in a timely manner, with satisfaction guaranteed and warrantied. The SilentMax garage door opener features a Genie steel-reinforced belt, making it very quiet and the ideal choice for garages attached to living spaces. You can count on getting many years of worry-free service and the peace of mind provided by the Genie limited lifetime warranty. Safety features include the Safe-T Beam garage door safety sensors and GenieSense diagnostic technology. This garage door opener is also made with an enclosed C-Channel rail design to ensure the highest levels of safety and many years of reliable operation. The SilentMax garage door opener is also equipped with Genie Intellicode rolling code technology that prevents unauthorized persons from opening your garage door. You will also enjoy the added conveniences of 2 pre-programmed 3 button remotes, a wireless exterior keypad, and a wall control panel. This garage door opener also includes multiple accessories and has the optional upgrade to the Aladdin Connect WiFi enabled smartphone garage door controller (sold separately). The SilentMax 1000 garage door opener is supported by our team of US-based technical support representatives available by phone or chat available six days a week.
No hassle shipment, our Genie professional installer will bring the garage door opener directly to your home at the scheduled time of installation, (installer will make contact within 24-48 business hours for install set-up)
3/4 HPc 140-Volt DC motor: provides powerful operation to almost any residential garage door up to 8 ft. in height
Limited lifetime motor and gear box warranty: the precision machined motor and gearbox are greased and factory sealed from the environment for long lasting, reliable performance which are guaranteed for the life of the operator
Additional limited warranty: 1-year garage door opener installation warranty and an added 2-year parts replacement labor warranty
Installation includes: removal and haul away of existing garage door opener, garage door inspection, adjustment to garage door spring system if needed for proper balance and lubrication of garage door rollers and hinges, (for a complete list of non-coverages and additional information see installation guide)
Ultra-quiet operation: steel reinforced belt drive system, paired with the quiet DC motor offers minimal noise, making operation quiet and smooth and ideal for garages close to living spaces
Premium reinforced low profile C-channel rail system: provides a clean design to help protect against dirt and debris buildup with flush-mounting capability for low headroom applications
Accessories included: 2-preprogrammed 3-button remotes, a wireless keypad, giving you the ability to open the door with a personal pin number, and a Multi-Function wall console with vacation lock and light control button
Safety and security: Intellicode Security technology changes the access code on each door activation to help prevent unauthorized access for extra safety
Self-diagnostic safe-t-beam system helps prevent accidents via an invisible infrared beam across the door opening that reverses the door if an object crosses the led beam of light, beams are enhanced with diagnostic technology to alert you of a malfunction
GenieSense Monitoring and Diagnostic Technology: provides safety by continuously monitoring the operation of the door, stopping movement to alert you when significant changes occur
2 bulb bright lighting system: 100-Watt bulbs (not included), and an innovative power head design places the lighting toward the back of the garage where it is most needed
You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.
Professional install is included by a certified Genie pro
Genie sealed gearbox paired with an ultra quiet 140v motor
Enclosed rail structure for safety and long-term reliability
Model #3042-8 FNI
Questions & Answers
Does price include installation?
Asked by Callie October 24, 2017
Yes the price with this operator includes installation. Installer will contact you directly 24-48 business hours from purchase.
Where can i get a replacement belt
Asked by Al November 1, 2019
Hi Al! Please contact Genie customer service at 1-800-354-3643 for assistance.
Will someone contact me about install?
Asked by Russ July 24, 2017
To inquire about installation services please visit www.homedepot.com/services or call 1-855-752-3352.
Opener info states it is DC. Does this unit come with an AC-DC converter so that it can simply pl...
Asked by James September 8, 2018
This unit has a plug that you will just directly plug into an outlet.
Can this particular unit be installed to work properly with 7 ft. doors? Thanks.
Asked by RS July 22, 2019
This particular unit with the install included would come with a rail for an 8 foot high door. For options for your seven foot high door, please contact your local Home Depot store, or contact Genie customer service at 1-800-354-3643.
Does this price include battery back up?
Asked by Khorey April 18, 2018
No this unit does not come with a battery backup. This unit comes with the garage door opener for an 8 ft high door and installation.
If someone stole my garage door opener can i buy another one and reprogram so the one they stole doesnt work?
Asked by Pk July 7, 2019
Yes you can. You will need to clear the receiver on your garage door opener, then reprogram in the new remote along with any existing remotes/ keypads that you have. The instructions are different for clearing depending on which model garage door opener you have. You can find these instructions in the owners manual, or we can assist you if you call Genie customer service at 1-800-354-3643.
I bought this 5 years ago, installed it and it worked great... until this weekend. The unit randomly decided it will only lift the door a couple of inches each time you push the button and a red light flashes constantly on the central unit. Nothing I have tried fixes it, including checking the sensors, re-setting the power. On top of that I found out that they mislabeled the product, it says 4042 on the model number (which belongs to a 1200 not 1000), and the unit itself says its a 1000, as well as was the box it came in. Seems like they don't know what they're building. Warranty doesn't cover the board replacement for my opener. Very disappointed.
Was this helpful?
Response from Genie Product ExpertFebruary 17, 2020
Sorry to hear this. Please reach out to us at 1-800-354-3643 to provide you assistance.
Same issue as others mention. I was doing same electrical work and turned some breakers off. When I turned them back on both units would not work. Everything in the house works fine except the two openers. I got 7 or 8 years out of the openers, so better luck then some of the other posters.
Was this helpful?
Response from Genie Product ExpertJanuary 31, 2020
Hi John. We do recommend using a surge protector with any of our garage door openers. We also recommend getting one that plugs directly into the electrical outlet, that does not have the extension cord attached.
I have two of these openers. One went dead several years ago and I replaced the entire unit.
Had a power outage last night and one of them went completely dead. Climbed the ladder and opened up the unit. The fuse was good and power was getting to the circuit board. Just for the heck of it I ohmed out the motor windings and it looked good.
Called Genie this morning and ordered a new PCB for $140. The customer service rep was friendly and helpful.
It appears my other opener is the never version (white buttons vs the older black on this one). They use a revised PCB now so hopefully they fixed this vulnerability.
Was this helpful?
Response from Genie Product ExpertJanuary 22, 2020
Hi Steve. We do recommend using a surge protector with any of our garage door openers. We also recommend getting one that plugs directly into the electrical outlet, that does not have the extension cord attached.
i think genie is not a reputable company if it doesnt advise plugging the powerhead into a surge protector. after our power went out, one side of garage unit went dead. the outlet was good and the lightbulb out let ok. but the circuit board mustve been burned.
this happens allot.
the service call lady was great and gave great info but yall should train them to advise pluggin it into a power surge first.
this is pretty new. but she said the warranty went out in 2017. the year i bought the house. seems fishy.
Was this helpful?
Response from Genie Product ExpertJanuary 21, 2020
Hi Mel. I am sorry to hear this. We do recommend using a surge protector with any of our garage door openers. We also recommend getting one that plugs directly into the electrical outlet, that does not have the extension cord attached.
Genie products are junk. Instruction manuals lack the necessary details and just when you think you've figured out the instructions, good luck getting the results you expect. I've been trying to change the pin on the keypad with no luck.
Was this helpful?
Response from Genie Product ExpertJanuary 8, 2020
Hello. Here are instructions for changing your keypad's PIN. Changing an Existing PIN: 1. Enter your current PIN. 2. Press the Program key 1 time. 3. Type your new PIN (3-8 digits). 4. Press the Program key 1 time For additional assistance, please reach out to us at 1-800-354-3643. Thank you!
Do yourself a favor if you buy this opener bring it home and throw it directly into the trash and go get another brand. After 3 years I’m on my 5th control board, at $100+ each I’m not throwing another penny into this heap of garbage sorry excuse of a garage door opener. The customer service is fair if you can ever get through to them, if calling on your cell phone make certain your battery is fully charged because you will be on hold for an eternity. I will never again buy another Genie product, not even so much as the wire for the opener button. If it says Genie on it run away as fast and as far as you can.
After a few years the motor just gave out and will not open the garage door. For what I paid for it I did expect for it to last longer then it did. So disgusted with the product.
Was this helpful?
Response from Genie Product ExpertDecember 16, 2019
Hi CLO. All Genie garage-door products come with limited warranties that protect the original purchaser against defects in materials and workmanship. Please reach out to us at 1-800-354-3643 to provide you assistance. Thank you!