Hi Quinton, thanks for taking the time to leave a review, and we appreciate you for investing high on Nest cameras. We’re sorry to learn of your poor experience with the picture quality and resolution of your Nest Cams IQ Outdoor.
You can adjust your cameras’ video quality that may improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you pick the maximum video quality for your cameras. No matter which level you choose, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. You may check this link to learn more: https://support.google.com/googlenest/answer/9218596
Also, the Nest app has a digital zoom-and-pan feature, which lets you crop out what you don’t want to see, and focus on what’s important. You can use the Nest app to digitally zoom up to 8 times. You can also tell your cameras to stay zoomed-in on a particular spot all the time. With Enhance, you can change the scene that your camera’s looking at. Enhance keeps your camera zoomed in all the time, even when you’re not watching video. Because your camera focuses its entire sensor on the area you’ve zoomed in on, Enhance can show more detail. This might help: https://support.google.com/googlenest/answer/9251364
We’re always here to help improve your experience. You may reach out to us anytime for any concerns around the performance and features of your Nest Cams, using this link: https://support.google.com/googlenest/gethelp