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Nest Doorbell (Wired) - Smart Wi-Fi Video Doorbell Camera

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  • Get an alert and talk to visitors at your door from anywhere
  • HD video with HDR: delivers bright, crisp images day or night
  • Nest Aware gives you more video history and alerts that matter
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Product Details

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Know who is coming to your front door with this Nest doorbell. For convenience, the 7-in. touch screen allows you to create a schedule, add reminders and stream videos. With Google Assistant, you can control your connected devices with your voice, speak with visitors and view what's happening on the HD video.
  • Nest Hello is now the Nest Doorbell (wired)
  • Always know who's at the door with the Nest Doorbell; get an alert when someone approaches and talk to visitors at your door from anywhere
  • With person alerts, this smart doorbell can tell the difference between a person and a thing and alert you even if they don't ring the bell
  • HDR video delivers bright, crisp images on the doorbell camera so you see every detail; the 4:3 HD video is designed to show you people from head to toe and packages on the ground
  • With HD Talk and Listen, you can have a conversation with visitors or use prerecorded messages when you can't respond to the doorbell; it has noise and echo cancellation so visitors come through loud and clear
  • Connects to Wi-Fi for 24/7 streaming that lets you check what happened on your video doorbell anytime or go back and view a three-hour snapshot history to see what you missed
  • With night vision, 850 nm infrared LEDs let you see what's happening, even in the dark
  • Add a Nest Aware subscription (sold separately) for package detection and even more intelligent alerts
  • This video doorbell is designed to replace a wired doorbell and requires a chime and the right transformer; or use the Indoor Power Adapter (sold separately) to make it compatible with any home
  • When someone rings the Nest Doorbell, you can see the camera feed on your Nest Hub
  • Disclaimers: Some features, including mobile notifications, video streaming and video recording, require working internet and Wi-Fi; Familiar face alerts require a Nest Aware subscription, familiar face alerts not available on cameras used in Illinois; Nest Hub sold separately
  • Shop all Google Nest Thermostats and Google Nest Security Cameras here!
  • Shop all Google Nest Thermostats and Google Nest Security Cameras here!
  • Click here to shop for more Google products
  • Click here for more information on Electronic Recycling Programs
  • Return Policy

Additional Resources

From the Manufacturer

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Specifications

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Questions & Answers

147Questions
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Q:Nest hello installation?s
by|Mar 17, 2023
2 Answers
Answer This Question

A:  Installation is pretty simple when watch the video.

by|Mar 20, 2023

    A:  Hi, Sandy! You can check the installation guide and set up requirements of the Nest Doorbell (wired) here: https://support.google.com/googlenest/answer/9247327

    by|Mar 19, 2023
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      Q:What functions are taken away if you don't pay the extra $72 year fees?
      by|Oct 16, 2022
      4 Answers
      Answer This Question

      A:  Without an active Nest Aware subscription, features that will not be enabled include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. Alternatively, we recommend still getting an active subscription as you will get the best experience with your Nest Doorbell (Wired, 2nd Gen), since you will get all these features, and the benefit of having all your video recordings saved into the Google Nest cloud. For more information on Nest Aware, check out this link: https://support.google.com/googlenest/answer/9233159

      by|Mar 14, 2023
        1 found this answer helpful

        A:  sorry hope this comes in 2 answer Nest aware is the name of the service and it cost $60 a year for 30 days backup storage on the cloud https://store.google.com/us/product/nest_aware?hl=en-US

        by|Oct 21, 2022

          A:  You only get access to a trailing 3 hours of footage. With subscription its a few weeks/month

          by|Feb 17, 2023

            A:  I'm sure how much is, but the storage on the cloud of the videos is the par that needs to be paid everything else works as it should.

            by|Feb 17, 2023
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              Q:Can Nest Aware Plus be used with the battery operated doorbell?
              by|Oct 11, 2022
              1 Answer
              Answer This Question

              A:  Yes, it can. You can get 60 days of event video history with Nest Aware Plus with Nest Doorbell (Battery). However, 24/7 video history is only available for wired Google Nest cameras and doorbells models. Not available for Nest Doorbell (battery), even with optional wired installation.

              by|Dec 10, 2022
                1 found this answer helpful
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                Q:What generation is this?
                by|Oct 11, 2022
                1 Answer
                Answer This Question

                A:  This is the 1st Generation Nest Doorbell (wired) also called Nest Hello. If you have additional questions or other inquiries about the product, you can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp

                by|Oct 11, 2022
                  Showing 1-4 of 147
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                  Customer Reviews

                  4.8 out of 5
                  (7,696)
                  • 4.8
                    out of 7,696 reviews
                  • 98% recommend this product
                  Filter by:
                  Showing 1-10 of 7,696 reviews
                  Get a Silicone Cover. It Does Help
                  Going back and forth between this one and the new Gen 2 wired. Since the Google app now supports this version, no reason to go with the new Gen 2. First, the camera on gen 2 is 1.3MP. Lower than this one. There is a reason that it is cheaper than this model when IT was released. But $99 is a steal. Also, if you purchased with a CC, some have warranty extensions. Do check it out. I also like how Google has a stock reply for complaints on this item. Class action perhaps?
                  by
                    • Recommended
                    Was slightly more difficult to get to work than I...
                    Was slightly more difficult to get to work than I thought as it must be locked into the housing to work, but I did buy the battery one but wired it anyhow. Great picture and sound,
                    by
                    Response from Nest SupportMay 21, 2022
                    Hi Dan M, thanks for sharing your feedback with us about the Nest Hello/Nest Doorbell (wired), and it’s unfortunate to learn it was a difficult experience for you. We designed the Nest doorbells with ease of setup and installation, and we’re sorry that it didn’t work well for you. We’d be happy to share your feedback with the right team for future improvements.

                    We appreciate that you find the Nest Doorbell (battery) with great picture and sound, and we hope you're making the most out of its features. If you need assistance around the performance and functionality of your Nest doorbell (battery), you're always welcome to let us know here: https://support.google.com/googlenest/gethelp Nest
                    • Verified Purchase
                    1 found this review helpful
                    after an year the front panel peel and crack
                    Buyer aware. After a year (when the warranty ended) the doorbell front panel start to peel and crack
                    by
                    Response from Nest SupportApr 26, 2022
                    Hi Iggy, thank you for posting your review. We're sorry to hear that your Nest Hello/Nest Doorbell (wired) was no longer within our limited warranty. Your feedback here helps us better understand the needs and preferences of our customers. Please know that we'll relay this to the right team for improvements that we can provide you in the future. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest
                      2 found this review helpful
                      Not durable, won't last much past a year
                      Not sure why I would pay $230 for a simple product that will not work. On my second replacement, now the indoor chime doesn't work and the faceplate is peeling off, Google says "sorry, can't help you". Guess I'll try RING..
                      by
                      Response from Nest SupportJan 9, 2022
                      Hi there Phil, thanks for sharing your experience with us. We're sorry to hear about the negative experience you had with Nest Doorbell (Wired).

                      If you will reconsider, we'd like to take another shot at figuring out what may be causing the issue. Please consider contacting our support team via the Google Nest help page using this link: https://support.google.com/googlenest/gethelp Nest
                        5 found this review helpful
                        Great camera, but extra FEES
                        The camera is amazing and easy to install, even just beginners. The system sends alerts to phone and PC too. I think the price you pay should include the storage of video if needed. I did buy household cameras for lesser costs and no monthly fees.
                        by
                          2 found this review helpful
                          Buyer Beware - Known Failure within 24 months
                          These doorbells fail right after warranty ends. There is a known delamination issue where the clear coating bubbles, cracks, and peels away, exposing the electronics inside to weather. These were installed in January of 2020 these are images from Oct '21
                          by
                          Response from Nest SupportNov 17, 2021
                          Hi AMcQuade, thanks for sharing the details of your feedback about the Nest Hello/Nest Doorbell (wired). We’re sorry to learn that your doorbells failed right after the warranty ended. If you're looking for a possible replacement, we recommend checking out the new Nest Doorbell (Battery). Nest Doorbell (battery) uses a paint with an enhanced UV resistance compared to the clear coating used on Nest Doorbell (wired). We'd be happy answer any questions you may have, if you can reach out to our Google Nest help page.

                          If there are other issues that prevent your doorbell from working properly, we suggest reaching out to our support team so we can identify other issues and look for all possible options that may help improve your experience, here: https://support.google.com/googlenest/gethelp Nest
                            8 found this review helpful
                            Add to upgrade bell system with new transformer that gives between 16 and 24 V. And get tech support in installing.
                            Add to upgrade bell system with new transformer that gives between 16 and 24 V. And get tech support in installing.
                            by
                            • Verified Purchase
                            2 found this review helpful
                            Delaminating
                            I purchased this Google door bell based on its good reviews. It's working as expected. The reason for the poor review is its quality of materials and construction. It's a year and a half old and the face of it is delaminating very badly. I called Google for help and the CSR told me, “it's out of warranty and to go buy a new one" I'm writing this to inform potential purchasers to not waste $299.00. Just don't buy it, the quality of materials and construction doesn't stand up. Their customer service response is just as bad.
                            by
                            Response from Nest SupportJul 22, 2021
                            Hi Jack2021, thanks for bringing this to our attention. We apologize for the poor experience you had with our support services.

                            We appreciate you giving us some insights on your experience as this helps us improve our products and services and how we provide you and other users with better support. Even though your Nest Hello Doorbell is longer under the limited 2-year warranty, we'd still like you to know that we´re still here for your support needs . If you’re willing, we suggest reaching out to our support team again so that we can identify other issues and look for all possible options to improve your experience. You may contact us here: https://support.google.com/googlenest/gethelp Nest
                              15 found this review helpful
                              Terrible customer service on peeling device faceplate
                              My Nest video door bell is 2 years old it is cracking and peeling on the faceplate. I figured hey no problem Google will take care of this as it is an expensive outdoor device with a 2 year warranty and it's obviously a design , manufacture issue. After trying to get some customer service I received my last email from a "Senior" customer rep. and was told NEST -GOOGLE will not do anything about this issue, The internet is full of customers reporting the same problem. I currently have over 14 Nest products in my home and I can say this will be the last one I ever buy. Customer service can care less about their customers.
                              by
                                33 found this review helpful
                                Falls Apart After Awhile (See Photo)
                                So I have had this doorbell for a couple years and it fell apart and has been peeling. Even the lens cover fell out. Google won't help because "out of warranty" Also this requires a huge amount of bandwith, even with the highest tier of internet for our location (1gb). The footage is jumpy and there is lag when talking to people. We even upgraded to google wifi router system, didn't help.
                                by
                                Response from Nest SupportMar 25, 2021
                                Hi JohnJSS,

                                Thanks for sharing your experience with us. We’re very sorry to hear that your Nest Hello Doorbell is no longer covered under warranty.

                                We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp Nest
                                  14 found this review helpful
                                  Showing 1-10 of 7,696 reviews

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                                  Ratings
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                                  Bell Button Connection TypeWiredWirelessWiredWired
                                  Features2-Way Intercom Camera,Audio Recording,Built-in Speaker,Microphone,Volume Control,Wall Mountable,Water Resistant,ZoomBuilt-in Speaker,Microphone,Motion Activated,Wall Mountable2-Way Intercom Camera,Audio Recording,Built-in Speaker,Microphone,Volume Control,Wall Mountable,Water Resistant,Zoom2-Way Intercom Camera,Audio Recording,Built-in Speaker,Microphone,Volume Control,Wall Mountable,Water Resistant,Zoom
                                  IncludedInstallation KitBatteries,Battery Charger,Installation Kit,Installation Tools,Mounting HardwareInstallation KitInstallation Kit
                                  Works WithAlexa, Google, Google Assistant, SiriAlexa, RingAlexa, Google, Google Assistant, SiriAlexa, Google, Google Assistant, Siri
                                  Smart Home ProtocolBluetooth,Wi-FiWi-FiBluetooth,Wi-FiBluetooth,Wi-Fi
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