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Internet # 302997805

Model # NC5100US

Store SKU # 1002982238

Nest Doorbell (Wired) - Smart Wi-Fi Video Doorbell Camera

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$99.99
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  • Get an alert and talk to visitors at your door from anywhere
  • HD video with HDR: delivers bright, crisp images day or night
  • Nest Aware gives you more video history and alerts that matter
  • View More Details

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Return this item within 90 days of purchase.

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Product Details

About This Product

Know who is coming to your front door with this Nest doorbell. For convenience, the 7-in. touch screen allows you to create a schedule, add reminders and stream videos. With Google Assistant, you can control your connected devices with your voice, speak with visitors and view what's happening on the HD video.

Highlights

  • Nest Hello is now the Nest Doorbell (wired)
  • Always know who's at the door with the Nest Doorbell; get an alert when someone approaches and talk to visitors at your door from anywhere
  • With person alerts, this smart doorbell can tell the difference between a person and a thing and alert you even if they don't ring the bell
  • HDR video delivers bright, crisp images on the doorbell camera so you see every detail; the 4:3 HD video is designed to show you people from head to toe and packages on the ground
  • With HD Talk and Listen, you can have a conversation with visitors or use prerecorded messages when you can't respond to the doorbell; it has noise and echo cancellation so visitors come through loud and clear
  • Connects to Wi-Fi for 24/7 streaming that lets you check what happened on your video doorbell anytime or go back and view a three-hour snapshot history to see what you missed
  • With night vision, 850 nm infrared LEDs let you see what's happening, even in the dark
  • Add a Nest Aware subscription (sold separately) for package detection and even more intelligent alerts
  • This video doorbell is designed to replace a wired doorbell and requires a chime and the right transformer; or use the Indoor Power Adapter (sold separately) to make it compatible with any home
  • When someone rings the Nest Doorbell, you can see the camera feed on your Nest Hub
  • Disclaimers: Some features, including mobile notifications, video streaming and video recording, require working internet and Wi-Fi; Familiar face alerts require a Nest Aware subscription, familiar face alerts not available on cameras used in Illinois; Nest Hub sold separately
  • Shop all Google Nest Thermostats and Google Nest Security Cameras here!
  • Click here to shop for more Google products
  • Click here for more information on Electronic Recycling Programs
  • Return Policy

Product Information

Internet # 302997805

Model # NC5100US

Store SKU # 1002982238

Specifications

Dimensions: H 4.6 in, W 1.7 in, D 1 in

Dimensions

Product Depth (in.)

1 in

Product Height (in.)

4.6 in

Product Width (in.)

1.7 in

Details

Color Family

White

Color/Finish

Black/White

Features

2-Way Intercom Camera, Audio Recording, Built-in Speaker, Microphone, Volume Control, Wall Mountable, Water Resistant, Zoom

Included

Installation Kit

Power Options

Hardwired

Power Source

Hardwired

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

90-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Bluetooth, Wi-Fi

Voice Control Hub Required

No Hub Required for Voice Control

Wired or Wireless

Wired

Works With

Alexa, Google, Google Assistant, Siri

Warranty / Certifications

Manufacturer Warranty

1 Year Limited Warranty

Questions & Answers

Nest hello installation?s
ByMar 17, 2023
2 Answers | 
Answer This Question

Installation is pretty simple when watch the video.

By|Mar 20, 2023

    Hi, Sandy! You can check the installation guide and set up requirements of the Nest Doorbell (wired) here: https://support.google.com/googlenest/answer/9247327

    By|Mar 19, 2023


      monthly fees are quite expensive.
      ByOct 16, 2022
      4 Answers | 
      Answer This Question

      Without an active Nest Aware subscription, features that will not be enabled include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. Alternatively, we recommend still getting an active subscription as you will get the best experience with your Nest Doorbell (Wired, 2nd Gen), since you will get all these features, and the benefit of having all your video recordings saved into the Google Nest cloud. For more information on Nest Aware, check out this link: https://support.google.com/googlenest/answer/9233159

      By|Mar 14, 2023

        (1)

        sorry hope this comes in 2 answer Nest aware is the name of the service and it cost $60 a year for 30 days backup storage on the cloud https://store.google.com/us/product/nest_aware?hl=en-US

        By|Oct 21, 2022

          You only get access to a trailing 3 hours of footage. With subscription its a few weeks/month

          By|Feb 17, 2023

            I'm sure how much is, but the storage on the cloud of the videos is the par that needs to be paid everything else works as it should.

            By|Feb 17, 2023


              Can Nest Aware Plus be used with the battery operated doorbell?
              ByOct 11, 2022
              1 Answer | 
              Answer This Question

              Yes, it can. You can get 60 days of event video history with Nest Aware Plus with Nest Doorbell (Battery). However, 24/7 video history is only available for wired Google Nest cameras and doorbells models. Not available for Nest Doorbell (battery), even with optional wired installation.

              By|Dec 10, 2022

                (1)

                What generation is this?
                ByOct 11, 2022
                1 Answer | 
                Answer This Question

                This is the 1st Generation Nest Doorbell (wired) also called Nest Hello. If you have additional questions or other inquiries about the product, you can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp

                By|Nov 16, 2023

                  (1)

                  what?s in the box
                  ByOct 2, 2022
                  1 Answer | 
                  Answer This Question

                  The Nest Doorbell (wired) comes with the following: -Nest Doorbell (wired) -Chime connector -15° wedge -Release tool -Masonry drill bit -Window decal -Wall plate -Extension wires -Wall anchors -Screws -Quick Start Guide If you have additional questions or need further assistance with your Nest Doorbell, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp

                  By|Oct 4, 2022


                    Can it record to a dvr or anything like that?
                    BySep 28, 2022
                    2 Answers | 
                    Answer This Question

                    No - it only records to a google Nest aware cloud subscription plan - cheapest one is $6/month but you get event history recorded for 30 days, or for 12/month for events 60 days PLUS 24x7 recording for 10 days for the $12 plan (no 24x7 for the $6 plan) - and these plans are for an any numbers of such google/nest cameras at one home location.

                    By|Oct 5, 2022

                      All Google Nest cameras and doorbells upload and securely save video in the cloud, where it’s protected from theft and damage. Once your camera/doorbell’s video is safely uploaded, you can access it anytime using the Nest app or Home app. But for your doorbell to upload video to the cloud, it needs to be connected to Wi-Fi and the Nest service. Also, with an Event Video History subscription, your doorbell only saves clips to the cloud when it detects important sound or motion. With 24/7 Video History, your doorbell saves all footage to the cloud anytime it’s connected to power and streaming video.

                      By|Jun 1, 2025


                        Does it come in white like the battery version?
                        BySep 28, 2022
                        1 Answer | 
                        Answer This Question

                        No. Nest black is the only available color for the wired Nest Doorbell. You may check technical specs here: https://support.google.com/googlenest/answer/9259110

                        By|Sep 28, 2022


                          What size transformer is required
                          BySep 24, 2022
                          2 Answers | 
                          Answer This Question

                          Nest Hello Doorbell needs to be powered by wires delivering 16 - 24 V AC, and at least 10 VA (in North America) or 12 - 24 V AC and at least 8 VA (in Europe). A traditional doorbell system uses very little power, but Nest Hello has specific power requirements so the camera can continuously record video, so make sure that the transformer (power supply) meets the specific power requirements.

                          By|Sep 24, 2022

                            Use with transformer labeled from 16 to 24 V AC, 10VA or above

                            By|Oct 19, 2022


                              Viewing 1-8 of 142

                              Customer Reviews

                              4.8 out of 5

                              • 4.8 out of 4,789 reviews
                              • 97% recommend this product
                              Filter by:
                              Showing 1-10 of 4,789 reviews
                              Get a Silicone Cover. It Does Help
                              Going back and forth between this one and the new Gen 2 wired. Since the Google app now supports this version, no reason to go with the new Gen 2. First, the camera on gen 2 is 1.3MP. Lower than this one. There is a reason that it is cheaper than this model when IT was released. But $99 is a steal. Also, if you purchased with a CC, some have warranty extensions. Do check it out. I also like how Google has a stock reply for complaints on this item. Class action perhaps?
                              by
                                • Recommended
                                Was slightly more difficult to get to work than I...
                                Was slightly more difficult to get to work than I thought as it must be locked into the housing to work, but I did buy the battery one but wired it anyhow. Great picture and sound,
                                by
                                Response from Nest SupportMay 21, 2022
                                Hi Dan M, thanks for sharing your feedback with us about the Nest Hello/Nest Doorbell (wired), and it’s unfortunate to learn it was a difficult experience for you. We designed the Nest doorbells with ease of setup and installation, and we’re sorry that it didn’t work well for you. We’d be happy to share your feedback with the right team for future improvements.

                                We appreciate that you find the Nest Doorbell (battery) with great picture and sound, and we hope you're making the most out of its features. If you need assistance around the performance and functionality of your Nest doorbell (battery), you're always welcome to let us know here: https://support.google.com/googlenest/gethelp Nest
                                • Verified Purchase
                                1 found this review helpful
                                after an year the front panel peel and crack
                                Buyer aware. After a year (when the warranty ended) the doorbell front panel start to peel and crack
                                by
                                Response from Nest SupportApr 26, 2022
                                Hi Iggy, thank you for posting your review. We're sorry to hear that your Nest Hello/Nest Doorbell (wired) was no longer within our limited warranty. Your feedback here helps us better understand the needs and preferences of our customers. Please know that we'll relay this to the right team for improvements that we can provide you in the future. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest
                                  3 found this review helpful
                                  Not durable, won't last much past a year
                                  Not sure why I would pay $230 for a simple product that will not work. On my second replacement, now the indoor chime doesn't work and the faceplate is peeling off, Google says "sorry, can't help you". Guess I'll try RING..
                                  by
                                  Response from Nest SupportJan 9, 2022
                                  Hi there Phil, thanks for sharing your experience with us. We're sorry to hear about the negative experience you had with Nest Doorbell (Wired).

                                  If you will reconsider, we'd like to take another shot at figuring out what may be causing the issue. Please consider contacting our support team via the Google Nest help page using this link: https://support.google.com/googlenest/gethelp Nest
                                    6 found this review helpful
                                    Great camera, but extra FEES
                                    The camera is amazing and easy to install, even just beginners. The system sends alerts to phone and PC too. I think the price you pay should include the storage of video if needed. I did buy household cameras for lesser costs and no monthly fees.
                                    by
                                      2 found this review helpful
                                      Buyer Beware - Known Failure within 24 months
                                      These doorbells fail right after warranty ends. There is a known delamination issue where the clear coating bubbles, cracks, and peels away, exposing the electronics inside to weather. These were installed in January of 2020 these are images from Oct '21
                                      by
                                      Response from Nest SupportNov 17, 2021
                                      Hi AMcQuade, thanks for sharing the details of your feedback about the Nest Hello/Nest Doorbell (wired). We’re sorry to learn that your doorbells failed right after the warranty ended. If you're looking for a possible replacement, we recommend checking out the new Nest Doorbell (Battery). Nest Doorbell (battery) uses a paint with an enhanced UV resistance compared to the clear coating used on Nest Doorbell (wired). We'd be happy answer any questions you may have, if you can reach out to our Google Nest help page.

                                      If there are other issues that prevent your doorbell from working properly, we suggest reaching out to our support team so we can identify other issues and look for all possible options that may help improve your experience, here: https://support.google.com/googlenest/gethelp Nest
                                        9 found this review helpful
                                        Add to upgrade bell system with new transformer that gives between 16 and 24 V. And get tech support in installing.
                                        Add to upgrade bell system with new transformer that gives between 16 and 24 V. And get tech support in installing.
                                        by
                                        • Verified Purchase
                                        2 found this review helpful
                                        Delaminating
                                        I purchased this Google door bell based on its good reviews. It's working as expected. The reason for the poor review is its quality of materials and construction. It's a year and a half old and the face of it is delaminating very badly. I called Google for help and the CSR told me, “it's out of warranty and to go buy a new one" I'm writing this to inform potential purchasers to not waste $299.00. Just don't buy it, the quality of materials and construction doesn't stand up. Their customer service response is just as bad.
                                        by
                                        Response from Nest SupportJul 22, 2021
                                        Hi Jack2021, thanks for bringing this to our attention. We apologize for the poor experience you had with our support services.

                                        We appreciate you giving us some insights on your experience as this helps us improve our products and services and how we provide you and other users with better support. Even though your Nest Hello Doorbell is longer under the limited 2-year warranty, we'd still like you to know that we´re still here for your support needs . If you’re willing, we suggest reaching out to our support team again so that we can identify other issues and look for all possible options to improve your experience. You may contact us here: https://support.google.com/googlenest/gethelp Nest
                                          15 found this review helpful
                                          Terrible customer service on peeling device faceplate
                                          My Nest video door bell is 2 years old it is cracking and peeling on the faceplate. I figured hey no problem Google will take care of this as it is an expensive outdoor device with a 2 year warranty and it's obviously a design , manufacture issue. After trying to get some customer service I received my last email from a "Senior" customer rep. and was told NEST -GOOGLE will not do anything about this issue, The internet is full of customers reporting the same problem. I currently have over 14 Nest products in my home and I can say this will be the last one I ever buy. Customer service can care less about their customers.
                                          by
                                            33 found this review helpful
                                            Falls Apart After Awhile (See Photo)
                                            So I have had this doorbell for a couple years and it fell apart and has been peeling. Even the lens cover fell out. Google won't help because "out of warranty" Also this requires a huge amount of bandwith, even with the highest tier of internet for our location (1gb). The footage is jumpy and there is lag when talking to people. We even upgraded to google wifi router system, didn't help.
                                            by
                                            Response from Nest SupportMar 25, 2021
                                            Hi JohnJSS,

                                            Thanks for sharing your experience with us. We’re very sorry to hear that your Nest Hello Doorbell is no longer covered under warranty.

                                            We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp Nest
                                              14 found this review helpful
                                              Showing 1-10 of 4,789 reviews