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Internet #302997805

Model #NC5100US

Store SKU #1002982238

Nest Hello - Wired Smart Wi-Fi Video Doorbell

  • Get an alert and talk to visitors at your door from anywhere
  • HD video with HDR: delivers bright, crisp images day or night
  • Nest Aware gives you more video history and alerts that matter
  • See More Details

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Product Overview

Nest Hello lets you know who’s there, so you never miss a thing. It replaces your existing wired doorbell and delivers HD video and bright, crisp images, even at night. It’s designed to show you everything at your doorstep — people head to toe or packages on the ground. And with 24/7 streaming, you can check in anytime. Or go back and look at a 3-hour snapshot history to see what happened.1
  • Know who’s knocking. Get an alert and talk to visitors at your door from anywhere.2
  • HDR video resolution. 4:3 HD video designed to show people head to toe and HDR video shows sharp details even in bright and dark areas.
  • Intelligent alerts. Smart enough to detect a person, then alert you even if they don’t ring.3
  • HD Talk and Listen lets you hear visitors loud and clear.
  • 24/7 streaming. Check in anytime and view a 3-hour snapshot history to see what you missed.
  • Bigger picture. See people head to toe or packages on the ground.
  • Add a Nest Aware subscription. Starting at $6 a month for all your Nest cameras, speakers, and displays. Nest Aware gives you more video history and alerts that matter.4
  • Disclaimers: 1.Nest Hello requires an existing wired door bell and chime, as well as 16-Volt AC to 24-Volt AC power and a 10VA transformer. 2.Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi. 3.Familiar face alerts are not available on Nest Hellos used in Illinois. 4.Includes all Nest cameras, speakers, and displays in the same home.
  • Shop all Google Nest Thermostats and Google Nest Security Cameras here!



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Bell Button Connection TypeWiredWirelessWiredWireless
Features2-Way Intercom Camera,Audio Recording,Built-in Speaker,Microphone,Volume Control,Wall Mountable,Water Resistant,Zoom2-Way Intercom Camera,Adjustable Volume,Built-in Speaker,Infrared,Low Battery Indicator,Microphone,Night Vision,Wall Mountable,Water Resistant2-Way Intercom Camera,Motion Activated,Wall Mountable,Water ResistantAdjustable Volume,Audio Alert/Siren,Built-in Speaker,Infrared,Low Battery Indicator,Microphone,Night Vision,Water Resistant
IncludedInstallation KitInstallation KitInstallation Kit,Installation Tools,Mounting HardwareBatteries,Battery Charger,Cables,Installation Kit,Installation Tools,Mounting Hardware
Works WithAlexa, Google, Google Assistant, SiriADT Pulse, Samsung SmartThings, WeMoAlexaADT Pulse, Alexa, Ring, Samsung SmartThings, WeMo
Smart Home ProtocolBluetooth,Wi-FiWi-FiWi-FiWi-Fi
Commercial/ResidentialResidentialResidentialResidentialResidential
Electrical Product TypeWire ConnectorDoorbell CamerasDoorbell CamerasDoorbell Cameras
View ProductView ProductView ProductView Product

Specifications

Dimensions

Product Depth (in.)
1
Product Height (in.)
4.6
Product Width (in.)
1.7

Details

Bell Button Connection Type
Wired
Color Family
White
Color/Finish
White
Commercial/Residential
Residential
Electrical Product Type
Wire Connector
Features
2-Way Intercom Camera,Audio Recording,Built-in Speaker,Microphone,Volume Control,Wall Mountable,Water Resistant,Zoom
Included
Installation Kit
Mounting Style
Flush Mount
Power Options
Hardwired
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Bluetooth,Wi-Fi
Voice Control Hub Required
No Hub Required for Voice Control
Wired or Wireless
Wired
Works With
Alexa, Google, Google Assistant, Siri

Warranty / Certifications

Manufacturer Warranty
1 Year Limited Warranty

Questions & Answers

127Questions26Answers

My current wired doorbell is 90 degrees from me front door. Will these work and show entire front...

Asked by Kappy April 2, 2021
4
Answers

Nest Hello’s wide angle lens lets you view a full 160 degrees, which is wider than the human eye’s field of view. Also, Nest Hello includes a wedge that you can install on the backplate which tilts your camera 15° to give you a better view if your doorbell isn’t in an ideal spot.

I'm interested in getting 2 Nest Hellos (front & back), what is the annual fee for both doorbells...

Asked by Tangelo February 5, 2021
3
Answers

The overpriced subscription to nest aware covers all your devices. Look into Eufy instead. No subscrp needed

Is it 5g wifi and work with my lgk30 android phone

Asked by kennneth January 25, 2021
5
Answers

requires a 2.4gzh connection to your modem (which most have) and then you can see it on any phone using the app

how many doorbell units are included when you purchase this item? Would I have to purchase (2) se...

Asked by busy1stlady December 29, 2020
5
Answers

One Nest Hello doorbell included, item is sold separately. Yes, you will need to purchase 2 doorbells to cover front and back doors.

When will this item be back in stock?

Asked by Connor December 7, 2020
2
Answers

We recommend contacting Home Depot for further assistance on stock availability of Nest Hello Doorbell.

Is there a monthly cost after installation?

Asked by JC December 7, 2020
2
Answers

No. Nest Hello Doorbell doesn't come with a default subscription or a monthly fee but we offer the Nest Aware subscription that provides more advanced features, like recording video and receive advanced notifications. We offer the cloud-based Nest Aware subscription plan that adds many features to your Nest Hello. Learn more about Nest Hello Doorbell here: https://support.google.com/googlenest/answer/9243617

Why would anybody buy 10 Nest Doorbells at once?

Asked by Curious December 5, 2020
1
Answer

We recommend contacting Home Depot regarding your inquiry about their product bundles.

Is their a monthly payment for this?

Asked by Hae November 28, 2020
2
Answers

The data is stored for different times and the longer you want it stored the more you pay. How ever you do not have to have it stored in the cloud.If you need to review what went on outside you door and do not have it stored the info will only be threr a shote time.

can google max work with the ring doorbell?

Asked by tinman November 11, 2020
1
Answer

Yes. You can now use your Ring products with Google Home and Nest smart speakers and displays, including the Google Home Max.

Are these individually packaged in retail packaging, or are they all just in one box?

Asked by John September 8, 2020
1
Answer

Hi John, Yes, Nest Hello Doorbell 10-Pack comes with 10 individual doorbells in their original packaging inside another package to hold them together.

Nest Hello - Wired Smart Wi-Fi Video Doorbell - page 2

Customer Reviews

  • 4.8
    out of 4,399 reviews
  • 97% recommend this product
Filter by:
Showing 1-10 of 4,399 reviews
Falls Apart After Awhile (See Photo)
So I have had this doorbell for a couple years and it fell apart and has been peeling. Even the lens cover fell out. Google won't help because "out of warranty" Also this requires a huge amount of bandwith, even with the highest tier of internet for our location (1gb). The footage is jumpy and there is lag when talking to people. We even upgraded to google wifi router system, didn't help.
by JohnJSS
Response from Nest SupportMar 25, 2021
Hi JohnJSS,

Thanks for sharing your experience with us. We’re very sorry to hear that your Nest Hello Doorbell is no longer covered under warranty.

We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp Nest
1 person found this helpful
Just installed the Google nest hello video doorbell and works great, wiring was simple and setup ...
Just installed the Google nest hello video doorbell and works great, wiring was simple and setup on the phone was ok ( too many bells and whistles, just want to see if packages arrive). Our old house did have a 8V transformer for the doorbell so we replaced it with a 16V transformer since they recommend 10V or higher (The home depot carries these in stock) The one thing we have learn with other smart tech we have like the smart switches and bulbs is to use 2.4 GHz and not 5GHz as 2.4 GHz can get through walls and doors as 5GHz can have problems and not connect (FYI).
by flipdahouse
1 person found this helpful
replaced a ring pro unit
replaced a ring pro unit with this after I got tired of the ring not working consistently well. This has been solid for me such that I've installed like 6 more for family and friends so far. Worth the extra money upfront compared to the ring units. It basically has the same specs as the nest outdoor camera (non-iq) but google keeps adding cool features like the package detection and face recognition. I like making up names for the various delivery people.
by JR3HP
2 people found this helpful
BUYER BEWARE - Major AI Issue
There is an ongoing issue with many Nest Hello owners where it is no longer detecting people or packages. The Nest is easily worth a 4/5 star before this started but it has been going on for over a year now with no fix. Just google "Nest hello no longer detecting people" and you will see what I mean. And yes, I and many others have reached out to Google to ask for assistance. They all give the same unhelpful procedure. Turn it off, uninstall it, install it, reset settings, blah blah blah it doesn't work. I have sent them numerous videos showing people walking up to my door with no detection with no explanation other than "we are working on it". I even asked if they could send me a second unit just to see if it was a hardware issue but nada, they won't do that as they are convinced it is a software issue. It might be. Seeing how mine and many others worked flawlessly for a time and then randomly began experiencing this issue. For this reason alone I can NOT recommend this product to anyone until this MAJOR issue is fixed. Just yesterday I asked my neighbor to pick up a package that was left on my porch (Nest didn't detect the package, another big problem) and when she went to pick it up it didn't detect her walking up in plain focus and picking it up and walking away. It only records it as motion (or not at all) which won't send a notification to your phone. You can turn on motion notifications but because the Nest is so sensitive you'll receive dozens of notifications an hour, voiding its usefulness. PLEASE FIX THIS!
by MH
26 people found this helpful
Great product! Easy to install and set up and I...
Great product! Easy to install and set up and I would recommend over the ring that I previously owned. Also, love the feature that can distinguish a person or motion. Motion would be a car or dog etc vs a real person.
by Rickytan
1 person found this helpful
We have had this for one month and has more than met our expectations! You are notified instantly...
We have had this for one month and has more than met our expectations! You are notified instantly when motion or sound has been detected.
by Ed
1 person found this helpful
Works great and easy to install
Works great and easy to install
by Nickoles
1 person found this helpful
This is a awesome Doorbell I really like the Facial recognition feature. It works well with my go...
This is a awesome Doorbell I really like the Facial recognition feature. It works well with my google hubs so when someone rings the doorbell it automatically shows the picture on my google hubs. It also sends notifications to my phone immediately. Highly recommended over any other smart Doorbell
by Ignacio
1 person found this helpful
Set up was a bit annoying as you have to use the Nest App even after upgrading to the Google Home...
Set up was a bit annoying as you have to use the Nest App even after upgrading to the Google Home App. Once you Scan the QR Code in the Nest App the install walks you thru every step.
by ClosetMaidCabinet
1 person found this helpful
It only took 15 minutes to install, with about 7 minutes for watching the video. Lots of great f...
It only took 15 minutes to install, with about 7 minutes for watching the video. Lots of great features and gives you piece of mind of another set of eyes watching your house.
by KM
Showing 1-10 of 4,399 reviews