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Nest Hello Wired Smart Wi-Fi Video Doorbell + Nest Hub 1st Gen 7" Smart Home Display Charcoal

  • See and speak with visitors at your door
  • Control your connected home
  • Easily access your calendar, commute, reminders and more
  • See More Details

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Product Overview

Know who's knocking. Pair Google Nest Hub with Google Nest Hello video doorbell together to see and speak with visitors at your door, right from your Nest Hub. Nest Hello lets you know who's there, so you never miss a visitor or a package. It can tell the difference between a person and a thing, then alert you even if someone doesn't ring the bell. The Nest Hub is a 7 in. touch-screen display that lets you view today's reminders, stream videos and watch your smart security camera's footage through Google Assistant.
  • Know who's knocking: get an alert and talk to visitors at your door from anywhere.
  • HD video with HDR: delivers bright, crisp images day or night, even in challenging lighting conditions.
  • Control your connected home: view and control compatible lights, cameras, TVs and other devices from a single dashboard; works with nest along with thousands of smart devices from popular brands.
  • Get hands-free help from the Google Assistant: see your personalized schedule, commute, reminders and more with voice match; plus, get visual answers from Google and watch helpful videos from YouTube.
  • Make restaurant reservations with ease. Booking a restaurant reservation gets even easier with your Nest Hub. Now it’s simpler to book a table at your local restaurant right from your display.
  • Shop all Google Nest Thermostats and Google Nest Security Cameras here!
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Nest Hello Wired Smart Wi-Fi Video Doorbell + Nest Hub 1st Gen 7" Smart Home Display Charcoal
Nest Hello Video Doorbell + Nest Hub Max Charcoal
BrandArloGoogleGoogle
NameWired Video DoorbellNest Hello Wired Smart Wi-Fi Video Doorbell + Nest Hub 1st Gen 7" Smart Home Display CharcoalNest Hello Video Doorbell + Nest Hub Max Charcoal
Price
Ratings
(162)
(1241)
(873)
Bell Button Connection TypeWiredWiredWired
Features2-Way Intercom Camera2-Way Intercom Camera,Audio Recording,Built-in Speaker,Microphone,Volume Control,Wall Mountable,Water Resistant,Zoom2-Way Intercom Camera,Audio Alert/Siren,Audio Recording,Built-in Speaker,Microphone,Volume Control,Water Resistant,Zoom
Commercial/ResidentialCommercialResidentialCommercial,Residential
Included Installation KitInstallation Kit
Works With Google, Google Assistant
Smart Home Protocol Bluetooth,Wi-Fi
View ProductView ProductView Product

Specifications

Dimensions

Product Depth (in.)
1 in
Product Height (in.)
4.6 in
Product Width (in.)
1.7 in

Details

Bell Button Connection Type
Wired
Color Family
Gray
Color/Finish
Charcoal
Commercial/Residential
Residential
Electrical Product Type
Wire Connector
Features
2-Way Intercom Camera,Audio Recording,Built-in Speaker,Microphone,Volume Control,Wall Mountable,Water Resistant,Zoom
Included
Installation Kit
Mounting Style
Flush Mount
Power Options
Hardwired
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
90-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
Bluetooth,Wi-Fi
Voice Control Hub Required
No Hub Required for Voice Control
Wired or Wireless
Wired
Works With
Google, Google Assistant

Warranty / Certifications

Manufacturer Warranty
1 Year Limited Warranty(Hello) 1 Year Limited Warranty(Hub)

Questions & Answers

123Questions30Answers

My current wired doorbell is 90 degrees from me front door. Will these work and show entire front...

Asked by Kappy April 2, 2021
4
Answers

Nest Hello’s wide angle lens lets you view a full 160 degrees, which is wider than the human eye’s field of view. Also, Nest Hello includes a wedge that you can install on the backplate which tilts your camera 15° to give you a better view if your doorbell isn’t in an ideal spot.

I'm interested in getting 2 Nest Hellos (front & back), what is the annual fee for both doorbells...

Asked by Tangelo February 5, 2021
3
Answers

The overpriced subscription to nest aware covers all your devices. Look into Eufy instead. No subscrp needed

Is it 5g wifi and work with my lgk30 android phone

Asked by kennneth January 25, 2021
5
Answers

requires a 2.4gzh connection to your modem (which most have) and then you can see it on any phone using the app

how many doorbell units are included when you purchase this item? Would I have to purchase (2) se...

Asked by busy1stlady December 29, 2020
5
Answers

One Nest Hello doorbell included, item is sold separately. Yes, you will need to purchase 2 doorbells to cover front and back doors.

When will this item be back in stock?

Asked by Connor December 7, 2020
2
Answers

We recommend contacting Home Depot for further assistance on stock availability of Nest Hello Doorbell.

Is there a monthly cost after installation?

Asked by JC December 7, 2020
2
Answers

No. Nest Hello Doorbell doesn't come with a default subscription or a monthly fee but we offer the Nest Aware subscription that provides more advanced features, like recording video and receive advanced notifications. We offer the cloud-based Nest Aware subscription plan that adds many features to your Nest Hello. Learn more about Nest Hello Doorbell here: https://support.google.com/googlenest/answer/9243617

Is their a monthly payment for this?

Asked by Hae November 28, 2020
2
Answers

The data is stored for different times and the longer you want it stored the more you pay. How ever you do not have to have it stored in the cloud.If you need to review what went on outside you door and do not have it stored the info will only be threr a shote time.

can google max work with the ring doorbell?

Asked by tinman November 11, 2020
1
Answer

Yes. You can now use your Ring products with Google Home and Nest smart speakers and displays, including the Google Home Max.

My door is horizontal due to it being installed on rock, is there a way to turn thr camera?

Asked by Mel September 7, 2020
1
Answer

Nest Hello Doorbell comes with a 15° wedge inside the box that lets you mount the doorbell on either side of the door and get a better view of your guests.

is this wireless

Asked by grace August 19, 2020
5
Answers

Not wireless, uses power from doorbell transformer

Nest Hello Wired Smart Wi-Fi Video Doorbell + Nest Hub 1st Gen 7" Smart Home Display Charcoal - page 2

Customer Reviews

  • 4.5
    out of 1,242 reviews
  • 80% recommend this product
Filter by:
Showing 1-10 of 1,242 reviews
Terrible customer service on peeling device faceplate
My Nest video door bell is 2 years old it is cracking and peeling on the faceplate. I figured hey no problem Google will take care of this as it is an expensive outdoor device with a 2 year warranty and it's obviously a design , manufacture issue. After trying to get some customer service I received my last email from a "Senior" customer rep. and was told NEST -GOOGLE will not do anything about this issue, The internet is full of customers reporting the same problem. I currently have over 14 Nest products in my home and I can say this will be the last one I ever buy. Customer service can care less about their customers.
by Greg
6 people found this helpful
Falls Apart After Awhile (See Photo)
So I have had this doorbell for a couple years and it fell apart and has been peeling. Even the lens cover fell out. Google won't help because "out of warranty" Also this requires a huge amount of bandwith, even with the highest tier of internet for our location (1gb). The footage is jumpy and there is lag when talking to people. We even upgraded to google wifi router system, didn't help.
by JohnJSS
Response from Nest SupportMar 25, 2021
Hi JohnJSS,

Thanks for sharing your experience with us. We’re very sorry to hear that your Nest Hello Doorbell is no longer covered under warranty.

We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp Nest
3 people found this helpful
Just installed the Google nest hello video doorbell and works great, wiring was simple and setup ...
Just installed the Google nest hello video doorbell and works great, wiring was simple and setup on the phone was ok ( too many bells and whistles, just want to see if packages arrive). Our old house did have a 8V transformer for the doorbell so we replaced it with a 16V transformer since they recommend 10V or higher (The home depot carries these in stock) The one thing we have learn with other smart tech we have like the smart switches and bulbs is to use 2.4 GHz and not 5GHz as 2.4 GHz can get through walls and doors as 5GHz can have problems and not connect (FYI).
by flipdahouse
2 people found this helpful
replaced a ring pro unit
replaced a ring pro unit with this after I got tired of the ring not working consistently well. This has been solid for me such that I've installed like 6 more for family and friends so far. Worth the extra money upfront compared to the ring units. It basically has the same specs as the nest outdoor camera (non-iq) but google keeps adding cool features like the package detection and face recognition. I like making up names for the various delivery people.
by JR3HP
2 people found this helpful
BUYER BEWARE - Major AI Issue
There is an ongoing issue with many Nest Hello owners where it is no longer detecting people or packages. The Nest is easily worth a 4/5 star before this started but it has been going on for over a year now with no fix. Just google "Nest hello no longer detecting people" and you will see what I mean. And yes, I and many others have reached out to Google to ask for assistance. They all give the same unhelpful procedure. Turn it off, uninstall it, install it, reset settings, blah blah blah it doesn't work. I have sent them numerous videos showing people walking up to my door with no detection with no explanation other than "we are working on it". I even asked if they could send me a second unit just to see if it was a hardware issue but nada, they won't do that as they are convinced it is a software issue. It might be. Seeing how mine and many others worked flawlessly for a time and then randomly began experiencing this issue. For this reason alone I can NOT recommend this product to anyone until this MAJOR issue is fixed. Just yesterday I asked my neighbor to pick up a package that was left on my porch (Nest didn't detect the package, another big problem) and when she went to pick it up it didn't detect her walking up in plain focus and picking it up and walking away. It only records it as motion (or not at all) which won't send a notification to your phone. You can turn on motion notifications but because the Nest is so sensitive you'll receive dozens of notifications an hour, voiding its usefulness. PLEASE FIX THIS!
by MH
27 people found this helpful
Great product! Easy to install and set up and I...
Great product! Easy to install and set up and I would recommend over the ring that I previously owned. Also, love the feature that can distinguish a person or motion. Motion would be a car or dog etc vs a real person.
by Rickytan
1 person found this helpful
We have had this for one month and has more than met our expectations! You are notified instantly...
We have had this for one month and has more than met our expectations! You are notified instantly when motion or sound has been detected.
by Ed
1 person found this helpful
Works great and easy to install
Works great and easy to install
by Nickoles
1 person found this helpful
This is a awesome Doorbell I really like the Facial recognition feature. It works well with my go...
This is a awesome Doorbell I really like the Facial recognition feature. It works well with my google hubs so when someone rings the doorbell it automatically shows the picture on my google hubs. It also sends notifications to my phone immediately. Highly recommended over any other smart Doorbell
by Ignacio
1 person found this helpful
Set up was a bit annoying as you have to use the Nest App even after upgrading to the Google Home...
Set up was a bit annoying as you have to use the Nest App even after upgrading to the Google Home App. Once you Scan the QR Code in the Nest App the install walks you thru every step.
by ClosetMaidCabinet
1 person found this helpful
Showing 1-10 of 1,242 reviews