Internet #308176515

Model #VB2THPB2018

Nest x Yale Lock Polished Brass with Nest Connect (2-Pack)

  • Family and guests have unique passcodes for keyless entry
  • Always know when someone goes in and out of your home
  • Shop the Nest Smart Home Collection
  • See More Details

Frequently Bought Together

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Price:
$55800

Product Overview

There will no longer be a need for a key to enter your home with the Nest x Yale Lock. This lock can add a level of security to your home and ward off intruders from picking your lock. Assign passcodes to family and guests and it will alert you when someone locks and unlocks the door. If you don't want to assign a code, you can remotely unlock the door with the Nest application. This lock is a dependable addition to your home.

Info & Guides

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BrandGoogleGoogleGoogleGoogle
NameNest x Yale Lock Polished Brass with Google Nest ConnectNest x Yale Lock Polished Brass with Nest Connect (2-Pack)Nest x Yale Lock Oil Rubbed Bronze with Nest Connect (2-Pack)Nest x Yale Lock Satin Nickel with Nest Connect (2-Pack)
Price
$27063
$55800
$55800
$55800
Ratings
(1507)
(499)
(499)
(499)
Lock TypeSmartphone,Touchscreen,Wi-FiSmartphone,Touchscreen,Wi-FiSmartphone,Touchscreen,Wi-FiSmartphone,Touchscreen,Wi-Fi
Security/ANSI GradeANSI Grade 2 (Better)ANSI Grade 2 (Better)ANSI Grade 2 (Better)ANSI Grade 2 (Better)
FeaturesCombination,Hub Included,Indicator Light(s),Low Battery Indicator Light,No Additional FeaturesCombination,Indicator Light(s),Low Battery Indicator Light,No Additional FeaturesCombination,Indicator Light(s),Low Battery Indicator Light,No Additional FeaturesCombination,Indicator Light(s),Low Battery Indicator Light,No Additional Features
Hardware Finish FamilyBrassBrassBronzeNickel
FinishPolished BrassPolished BrassOil Rubbed BronzeSatin Nickel
Interior/ExteriorInterior/ExteriorInterior/ExteriorInterior/ExteriorInterior/Exterior
Door Lock StyleModernModernModernModern
View ProductView ProductView ProductView Product

Specifications

Dimensions

Assembled back depth (in.)
2.02
Assembled back height (in.)
7.03
Assembled back width (in.)
2.78
Assembled Depth (in.)
0.80 in
Assembled front depth (in.)
0.80
Assembled front height (in.)
4.59
Assembled front width (in.)
2.59
Assembled Height (in.)
4.59 in
Assembled Width (in.)
2.59 in

Details

Battery Type Required
Lithium Ion
Commercial/Residential
Residential
Door Handing
Universal
Door Lock Style
Modern
Door Locks & Knobs Product Type
Alarmed Locks
Electronic/Mechanical
Electronic
Features
Combination,Indicator Light(s),Low Battery Indicator Light,No Additional Features
Finish
Polished Brass
Hardware Finish Family
Brass
Hardware Included
Lock Only
Included
Batteries Included,Drilling Template,Hardware,Installation Instructions,Self Guiding Screws
Interior/Exterior
Interior/Exterior
Keyway
No Keyway
Lock Type
Smartphone,Touchscreen,Wi-Fi
Material
Plastic
Maximum user codes
20
Number of Batteries Required
4
Number of Buttons
13
Product Weight (lb.)
2 lb
Returnable
180-Day
Security/ANSI Grade
ANSI Grade 2 (Better)
Timed entry allowance (sec.)
60
Wired or Wireless
Combo

Warranty / Certifications

Certifications and Listings
UL Certified
Manufacturer Warranty
2 Year Limited Warranty

Questions & Answers

94Questions19Answers

Works wirh Ring?

Asked by ZamFam November 20, 2020
2
Answers

No. The Nest x Yale lock will not work with Ring products.

Does it auto lock - or can I program it to auto lock - if I don't have WiFi right now (will get W...

Asked by ThankYou November 17, 2020
2
Answers

Nest Yale x Lock has Auto-Lock feature and you can always change the settings or turn it off. You can check the following link for more details: https://support.google.com/googlenest/answer/9232533 Also, Nest x Yale lock does not require Wi-Fi to work. It will function as a keyless entry even without Wi-Fi.

How do i unlock the door if the wifi is off ?

Asked by Dj86 October 29, 2020
2
Answers

Nest x Yale Lock does not require Wi-Fi to work. It will function as a keyless entry even without Wi-Fi. Check this link to see different ways to lock and unlock the Nest x Yale Lock: https://support.google.com/googlenest/answer/9218571

can i purchase the Nest X Yale Lock at the store? i have a coupon but it's only valid for in-stor...

Asked by martine October 18, 2020
1
Answer

Please reach out to Home Depot for further information if your coupon is valid for in-store purchases.

can I get this installed?

Asked by AJ October 8, 2020
1
Answer

We recommend to reach out to a Nest Pro technician for the installation of Nest x Yale Lock. To learn more about Nest Pro installation services, click here: https://support.google.com/googlenest/answer/9232427

What happens if the wife goes out?

Asked by Jr September 30, 2020
2
Answers

Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. - Even if your lock is offline, most passcodes will still work. So will the thumb turn inside your home. - Anyone with scheduled access to your home won’t be able to use a passcode to open the door while the lock is offline. - As long as your lock is offline, it won’t be able to send alerts or information to your phone. To learn how to troubleshoot or what to do when the Nest × Yale Lock is offline, please checkout this link: https://support.google.com/googlenest/answer/9233966"

Can you use the APP to lock out all passcodes if you want? Like if you don’t want your kids sneaking home during the day

Asked by SDM September 25, 2020
3
Answers

No, you can't lockout all the passcodes for your kids using the Nest app. Alternatively, you can set your Nest x Yale Lock to Privacy Mode using your Nest app to disable the keypad and prevent anyone from entering their passcode. Or you can also set a schedule that allows your kids access to lock and unlock your Nest x Yale Lock only at certain times in the day. For a step by step guide, you can get more information here: https://support.google.com/googlenest/answer/9232507?hl=en

Can I use this with no Nest or smarthome?

Asked by howard August 26, 2020
3
Answers

Nest × Yale Lock is a stand-alone device so you can install and set it up even without other Nest products or smart home devices. You'll need to download the Nest app on your iOS or Android phone or tablet in order to set it up.

Can you use 110 power

Asked by GW August 23, 2020
1
Answer

Yes. Nest Cam Outdoor supports input electricity from 100V to 240V. You can find the complete technical specifications here: https://support.google.com/googlenest/answer/9259110

Does this require the Nest Connect?

Asked by MerMan July 31, 2020
2
Answers

Indeed! If your doors are far apart, you might need more than one Nest Connect.

Nest x Yale Lock Polished Brass with Nest Connect (2-Pack) - page 2

Customer Reviews

  • 499 Customer Reviews
  • 4.4 out of 5 stars overall
65% of customers recommended.
Overall Ratings
5star-icon(365)
4star-icon(59)
3star-icon(13)
2star-icon(14)
1star-icon(48)
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Easy to set up. Connected right away Looks and works great.
Easy to set up. Connected right away Looks and works great.
Was this helpful?
0
0
What an absolutely lousy product. I followed all instructions and encountered one problem after ...
Quality :
3
Value :
1
What an absolutely lousy product. I followed all instructions and encountered one problem after another. "something went wrong" (see screen shot) Finally got Nest Connect added, but the Lock was nowhere to be found. Tried to remove the Nest Connect device to start over. The app WOULD NOT the Nest Connect device! Then suddenly, then Nest app completely failed (see screen shot). What a lousy experience. I am going to try again tomorrow. If it doesn't work, I am returning to Home Depot. BOOOO!!!!
Was this helpful?
4
0
Easy to set up in the app once installed. Had a few install issues but it was more the door itsel...
Easy to set up in the app once installed. Had a few install issues but it was more the door itself than the lock. If you have Nest products this is a great add on. Love the auto lock feature which is customizable.
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2
0
Easy to install. Great security when home or away. Blends in with style of door (does not stando...
Easy to install. Great security when home or away. Blends in with style of door (does not standout).
Was this helpful?
1
0
My 5 year old broke in one slam!?
I have 6 of these and my 5 year old slammed the door “once” after the auto lock was engaged and the internals must have bent so much the door thinks the lock is blocked, even with the manual turn. Home Depot has an awesome return policy so I will be taking them back but that should not be the case and I now worry about my other six locks.
Was this helpful?
6
0
Easy to install if you already have a deadbolt. Pairs easily to the Nest app. This is our second ...
Easy to install if you already have a deadbolt. Pairs easily to the Nest app. This is our second Nest lock.
Was this helpful?
1
0
I just purchased on 1/3/19 and this product has been out for a while so if you’re interested in t...
Quality :
5
Value :
2
I just purchased on 1/3/19 and this product has been out for a while so if you’re interested in this you probably think you know what your purchasing. But it’s not what it seems. The Connect that comes with the lock acts as a bridge because the lock doesn’t connect to WiFi(or Zigby or ZWave). I could get the Connect on the Nest app but never could get the lock to connect. I spent hours working on this and doing every trouble shooting method Nest supplied and nothing worked correctly. I had to search the internet and found someone who was able to connect theirs using their hotspot in their cell phone. Once connected the lock would link up no problems, then turn off the hotspot, reload the Connect to the home WiFi from the app and all of a sudden everything works. One day later, a storm rolls through and knocks out the internet for an hour. Everything comes back on but the lock. Now I can’t even factory reset. Only one code works and the lock isn’t even showing up in my Nest app. I’ve had this beautiful device for one day and can tell you it’s not worth the $300! I saw many post on the Nest community app with this complaint and with zero response from Nest for support. I’m uninstalling tomorrow and will replace with a smart lock that’s smart. Save yourself a lot of headache, time, and ALOT of money! All my other Nest products work correctly but this item is supposed to be the latest and greatest. Out of the box you’re flipping a coin to if you’ll have problems are not. I’m so very disappointed because I am in the Nest Ecosystem and planned and saved. Good luck!
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15
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Response from Nest SupportJanuary 8, 2019
We're sorry to hear about the issues you've experienced with the Nest x Yale lock, and we'll be happy to look into this with you if you can reach out to us through one of our support channels which can be found here: Nest.com/help Nest
Perfect for my rental property
This was a little hard ro set up,but otherwise fantastic. Purchased the nest connect,nest tgermostat and video doorbell.
Was this helpful?
2
0
I initially bought this product for my vacation home because it offered off-site remote managemen...
I initially bought this product for my vacation home because it offered off-site remote management of the lock via the internet without having to pay for a subscription service, which was a BIG positive. I didn't have any other Nest products installed before purchasing and installing this lock. Pros: Home Depot delivered this product on time as promised. Installing this lock was very easy and straight forward. I was replacing an existing deadbolt lock. I was able to do it on my own with a screw gun. The instructions included in the box and on the internet were easy to follow. Setting up a Nest account, entering new lock codes and managing access was also easy to figure out. Cons: Every time my internet connection would drop, the lock would go offline and wouldn't reconnect. There is no information online or included with the lock as to what the lights mean on the Nest Connect. I spent over an hour on chat with Nest Tech Support trying to figure out how to reconnect the Lock & Connect to the internet. It was determined that I had to unplug the Connect and reboot it by pressing the button at the bottom and then plug it back in. When the green light is lit on the Connect, it is communicating with the lock. When it is blinking yellow, it doesn't have power. There doesn't seem to be any indicator for when the Connect isn't communicating with the wifi. I deduced that the Connect appears to be missing a piece of software that tells it to try to reconnect with the wifi every so often. This is such a new product for Nest, I'm not sure that their Tech Support knows the answer to that question. The same day I came to that conclusion, I happened to install one Nest Protect Smoke and CO2 detector. After I installed the Nest Protect, the lock and Connect no longer had any trouble re-connecting to the internet after it dropped. My assumption is that the Nest Protect has that little piece of software in it that the Nest Connect is missing. Since all the Nest products communicate with each other, the Protect product seems to be assisting the Connect product. I have since added the Nest Hello Door Bell. In conclusion, as a stand alone product for a 2nd home or vacation home that you do not have regular access to, I wouldn't recommend the lock due to it's inability to reliably reconnect to the internet. However, if you add it to an existing Nest system, or add at least one Nest Protect, then you have a really slick and easy lock management system that we have been very pleased with since we installed it 2 weeks ago.
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29
0
OFFLINE!
The title says it all. Installed this lock for a vacation rental property thinking how great and convenient it would be to allow renters access to the property using temporary codes. The nest connect and/or Yale lock keep going offline and there is absolutely nothing you can do to reset it remotely. So several trips back and forth to our property to remove a battery and even reset the factory settings only for it to, you guessed it, go back offline.
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0
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Response from Nest SupportDecember 2, 2020
Hi Buyer9876,

We appreciate your feedback. We´re sorry to hear of your connectivity issue with the Nest x Yale Lock.

Your Nest x Yale Lock can't connect to your Wi-Fi network directly and it relies on Google Nest Connect to establish connection with your network and the Nest app. The connectivity issue may be caused by distance between the lock, your Wi-Fi router, and Google Nest Connect as well as some form of network interference.

We also suggest making sure that your Nest Connect is within range (~50ft direct line of sight) of Nest x Yale Lock and Wi-Fi router. This range will be shorter if there is possible interference such as thick walls, mirrors and windows. Such interference can be competing signals from other wireless devices, microwave, etc. We recommend observing the distance needed for connection by moving around Nest Connect and the Wi-Fi router.

Another step you can take is to restart your router and wireless devices, including the Nest Connect should refresh the IP addresses assigned to each device to re-establish a connection.

Your Nest x Yale Lock carries a lifetime limited warranty for finish and mechanical and two years warranty for electronics. We'd love to learn more about the issue you are having, in order for us to identify what may be causing it and improve your experience. Your support needs are always important to us and you can always reach out to us here: https://support.google.com/googlenest/gethelp Nest
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