|Product Depth (in.)||4 in||Product Height (in.)||0.8 in|
|Product Width (in.)||30 in|
|Commercial/Residential||Residential||Door Lock Style||Modern|
|Door Locks & Knobs Product Type||Barrier Lock||Features||Bluetooth Technology, Concealed Screws, Easy Installation, Fail-Safe, Fail-Secure, Indicator Light(s), Low Battery Indicator Light, No Additional Features, Rekeyable|
|Finish||Black||Hardware Color Family||Black|
|Included||Batteries Included, Drilling Template, Hardware, Installation Instructions, Mounting Hardware||Interior/Exterior||Interior|
|Material||Resin||Power Options||Battery, Plug-in|
|Product Weight (lb.)||6 lb||Remote Access||Remote Access|
|Requires Hub?||No Hub Required||Returnable||90-Day|
|Security/ANSI Grade||N/A||Smart Home||Smart Home Enabled|
|Smart Home Protocol||Bluetooth||Voice Control Hub Required||No Voice Control|
|Works With||Proprietary App|
|Certifications and Listings||ADA Compliant, FCC Listed||Manufacturer Warranty||1 year|
A: The lock needs to sit on a hard flat surface. the company offers a custom VHB adhesive tape that can work where a user cannot drill holes into the flooring. However, the carpet does need to be removed so the lock can sit on the sub flooring.
A: Thats simple, the Connect lock comes with an internal re-chargeable battery. Your mobile app tells you battery charge percentage. When you need to re-charge your lock, we include a USB wall charging adapter to plug into your lock that will recharge the battery. This plug port can be found under the left electronics wing. You only need to charge the lock once every 12-18 months depending on daily usage.
A: As of (Feb 2021) the Haven Connect Bluetooth lock does not work with Nest. We are adding new integrations and Nest is on the road map. Currently The Connect Bluetooth lock works with Alexa.
A: The battery will last over 12 months on a single charge and the app tells you the exact percentage of charge. If the lock battery gets below 20% it sends you alerts to re-charge. If you ignore the low battery notifications all together, the lock will not engage past 10% and will unlock in the safe position.
A: "If your HAVEN battery dies, your HAVEN Connect can be locked and unlocked using the manual foot pedal, but you will not be able to lock and unlock with the app or key fob until the unit is recharged." So if you don't have another door you can get in you're not going to want to install this product. I would suggest having one door with 'manual' locks that you can get into.
A: The internal lithium ion battery will last over 12 months on a single charge and the mobile app displays the exact percentage of charge. If the lock battery gets below 20% it sends you alerts to re-charge. If you ignore the low battery notifications all together, the lock will not engage past 10% and will unlock in the safe position.