11 ft. LED Round Offset Outdoor Patio Umbrella in Sunbrella Sand

Dear valued customer, thank you for taking the time to write a review and sharing your concerns with us. As the manufacturer, our goal is to provide you with our utmost service for your satisfaction with the product you purchased. It is my understanding as read in your review that you are having concerns with weather damage. We would like to express our sincerest apologies for the inconveniences you may have experienced. Please note that though our product states it is weather-resistant, it is not weather-proof. Just as carbon steel corrodes with moisture, weather can wear out or damage the patio set after the patio set is left without protection. That is why we highly recommend the use of waterproof covers or storing the product when inclement weather is approaching to prevent corrosion, wear and tear, or weather-related damages. For the preservation and longevity of the products, please cover them or store them when inclement weather is approaching. For any replacement parts, questions, comments, or concerns, please give us a call at (866) 602-1800. We will assist you in any way we can to ensure your satisfaction.

Absolutely! If you close this umbrella when it is not is use you will get significant fading in an uneven and unsightly way....Trying to find my receipt to apply for the warranty, but seems to have disappeared from the Home Depot history... :( The marketing said that this would not fade, and we have had is <2 years and it looks >5 year old. I'm disappointed. Need to get better at keeping receipts!!! No point in buying for a warranty if you don't keep extremely meticulous documentation. Wish they provided a cover or something so that the fading was at least even. Thumbs down on fading of this product. else it still functions mechanically and electrically.

Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store; they can either answer your question or transfer you to your local store to answer your specific question.

Brick Red. It's very pretty.

NOT AT ALL!!! And if it does become damaged by the wind, and your warranty is up, they will not allow you to purchase a replacement part. You have to purchase a brand new umbrella and stand! No more Hampton Bay for me! TERRIBLE customer service!

The bags of sand actually sit on the surface of where ever you place the base. In order to move it you will have to deconstruct the base and pull up the sand bags. There is no way to move it, even 5 inches, after putting it together. There is no bottom to the base, just the sand bags.

Yes, I suggest laying bags of sand in the base versus filling the bags with sand. It will make it a lot easier to move should you ever want to move the base.

Hello, Valued Home Depot Customer. To better answer your question, please contact the Homedepot.com customer service care department at 1-800-430-3376 (Seven days a week: 6 a.m. – 2 a.m. EST). You may also call your local store; they can either provide answers to your question or transfer you to a representative who can answer your specific question.

Yes, there is an on/off switch.

One row of light will not turn on right out of the box, the rest rows are fine. So the quality is really not that good.