11 ft. LED Round Offset Outdoor Patio Umbrella in Sunbrella Sand

We purchased this umbrella a few months back. It was great, its covers a large area. Unfortunately, the string will eventually break. It happened to us, and there does not seem to be an easy way to replace just the string!

I’ve only had the umbrella for about a month. Noticed at first one section of umbrella wouldn’t stay on. Just yesterday it was off and found that the seams are coming apart where it attaches to metal frame to hold the canopy up. Very disappointed that this was so costly and comes apart so easily.

picked up 2 days ago and since I watched so many YouTube videos how to put the base together, I did it myself the 1st night. we don't have a patio yet and I didn't want it sitting on the grass all year. I purchased 9 16x16" 1 inch thick pavers and laid them out and leveled them 4ft x 4 ft and placed the base exactly center. we filled it with as much sand evenly as we could, about 230 to 240 lbs of play sand. The sand took longer than putting everything else together. the rest of the install was easy. The pole seemed heavy and also like that its brown going with the rest of our oil rubbed bronze outdoor metal furniture. we plugged the solar disc in and pushed the on switch and immediately the lights went on.what I didn't realize was at the end of all the 8 ribs was a velcro tab. this is the 1st umbrella purchased in 30 years, so maybe all the large umbrellas come that way now. Guessing it's to hang bug screens from. overall we are really pleased with the purchase. A lot of money for an umbrella for us, but considering the quality and price point of some supposedly higher end cantilever models ranging from $700 to over $1,000 I'd say the price we paid was a good deal. Will report back at the end of the season and hopefully still just as positive Attaching night time photo.

Pole for umbrella is brown, very shiny brown. The base, which is a large plastic box, is a dark gray black and the other pieces to attach to base are a dark grey black. Disappointed because of how much they cost. And we purchased the table umbrellas to match the offset umbrella. The colors both say Putty Beige. The beiges are not a match. The table umbrellas have black matte pole. The offset umbrellas have shiny black pole.

Just got my umbrella and set up was easy. Looking forward to using it. Wish the details online told me I would need 220lbs of sand so I could have had that in advance. I knew it would need weight but didn't realize the specifics and given they use sand bags, I don't want to deviate from the instructions. The sewing has me very concerned for the longevity of this product. The two velcro straps are already half off. I'll have to do some sewing and gluing of the other seams to help ensure they don't come apart prematurely.

This is one of the strangest things I have ever experienced. I came home one day and saw sections of the umbrella had melted! IVery strange. Also, the lights went out not too long after we started using the umbrella. I could not return the umbrella because I bought it a year ago and set it aside until our patio was ready for it. It is true that you get what you pay for.

The pole was similar but smaller than a basketball hoop pole. Very impressed by the solid construction. I have an open area by the pool that can be windy. The base this product came with is not substantial enough for an open or windy area even with 230 pounds of sand. I would definitely not recommend using water given it is just over half the weight of sand. If you are going to use the umbrella in a confined space or where you have a house or area that would block the wind, then the sand option would probably work. If you plan to use the umbrella in an open area where wind gusts will occur, then you need to either bolt the base into concrete or pour concrete as if your were putting in a fence post. If that is not an option, I would not buy this product because the 230 pounds of sand will not hold. I live in Northern Colorado, and there are times we can get can get wind gusts of over 40 mph. I bolted a metal plate into the concrete and then bolted the base of the umbrella into the plate. See picture. If you have significant winds, I don't know that the umbrella base alone bolted into the concrete would be enough. The umbrella shades four loungers. As for storage, the umbrella pole comes out fairly easily. I plan to only store it in the winter. With the umbrella closed, I do not see any risk of damage to the unit even in high winds. As far as the crank, I don't see any issues. If you open and close it slowly, I don't understand all these reviews about the crank failing. I would assume user error. With all that said, I am so impressed with the design and strength of the pole, I am going to buy another one to shade the other loungers.

I've always been a big fan of Hampton Bay products. I've used them throughout my house and generally consider them to be a good value. I thought the same of this umbrella until now. After two seasons of regular use, the crank assembly snapped as it has for so many other owners. Customer service told me it would cost upward of $250 to replace the upper portion (I paid $299 for the entire umbrella new) but that I should just go get a new one because it would be a "better value." After dealing with such poor customer service, I won't be purchasing any more Hampton Bay products.

Perfect for our patio. We love this umbrella with our patio furniture. Super durable and sturdy and the nice large umbrella really does provide a ton of shade. Highly recommend.

Easy to assemble and covers a large area, 11ft.! Easy to open/close. Solar lights stay lit well beyond the 5-6 hours specified. We left them on overnight and they were still on about 10 hours later!