|Approximate Height (ft.)||0||Approximate Width (ft.)||8|
|Assembled Depth (in.)||102.40 in||Assembled Height (in.)||0.10 in|
|Assembled Width (in.)||94.50 in|
|Color Family||Brown||Material||Polyester (100%)|
|Origin||Imported||Outdoor Living Product Type||Pergola/Gazebo Accessory|
|Pergola Accessory/Part Type||Arch Kit||Product Weight (lb.)||4.2 lb|
|Manufacturer Warranty||2 year limited warranty|
A: Yes, you can remove it, we had ours for 5 years and remove it each winter.
A: Dear valued customer, thank you for your inquiry. It is apparent that you are having technical difficulties. We would like to help you with our products the best we can to ensure your satisfaction. For any questions, comments, or concerns, please give us a call at (866) 602-1800 and we will connect you with our tech support team for further assistance.
A: Yes, we just removed ours for the winter and left the frame up. Just unscrew the small bolts on each side of every rod to pull the rods out, then using the same tool, unscrew the rest of the bolts to remove the canopy
A: Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store; they can either answer your question or transfer you to your local store to answer your specific question.
A: This Does this come with the collapsible big shade as well as the stationary rain cover. I'm not sure how to find replacement sliders, maybe call Hampton Bay directly, 855-434-2678
A: No, it doesn’t. The retractable cover opens and closes as needed.
A: Dear valued customer, thank you for your inquiry. As the manufacturer, we aim to answer your question for this product earnestly. This unit comes with Part I (Protective Cover) and J (Fabric Shade). For any questions, comments, or concerns, please give us a call at (866) 602-1800, so that we can further assist you.
A: Dear valued customer, thank you for your inquiry. As the manufacturer, we aim to answer your question for this product earnestly. We advise against painting the canopy to cover up the mold, since mold can produce spores that pollute the surrounding air. We advise cleaning the canopy to rid the mold without using bleach or other harsh chemicals that may damage the canopy. For any questions, comments, or concerns, please give us a call at (866) 602-1800, so that we can further assist you.
A: We found that leaving the canopy open solves the mold issue. We got one second hand in terrible condition and this took care of it.
A: Julia, I had the same problem with the original canopy cover and my replacement cover. I called Hampton Bay Customer Service, 1-800-910-6704, and voiced my concern with the canopy cover. I informed the Representative of the issue and to read customer reviews, who are having the same issue. I sent pictures of the cover along with my order date. I was contacted within three business days and was told Hampton Bay is aware of the issue with the canopy cover. I wasn’t told if the canopy cover can be painted or stained. I am being sent a new cover at no cost. This might be your best option. I agree, the pergola is nice, but the cover is a nuisance. I hope this information helps. Good luck!
A: Presently am working on second canopy cover due to mold and a tear of material. Possibly their is a spray of some sort that can be applied to prevent mold on canopy. I tried scrubbing cover before but it still had a few problems. Will probably be ordering another cover this year or next . Still consider product to be good just need solution for mold .
A: I just ordered a replacement cover after 2yrs and try to keep standing water out of folds.
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