A: Yes, you can order any part for this fan model by contacting customer service at 1-855-HD-HAMPTON.
A: It is possible that the fans are set to the reverse direction. Ensure the fan blades are spinning counter-clockwise, if not, change the direction using the reverse switch. In general, the larger the blade span the less noticeable the windchill effect is. This is because as fans get larger their airflow is less focused. This makes large blade ceiling fans ideal for distributing existing cool air across large spaces while smaller blade ceiling fans are better for creating a windchill effect when there isn't existing cool air to move; this comes at the cost of limiting air movement to small area in comparison.
A: This fan includes a 4.5 inch downrod and can be installed on ceilings with a slope up to 18 degrees. However, if installing on a sloped ceiling you will need to purchase a longer downrod to provide more clearance for the blades (depending on the slope of your ceiling).
A: When installed flush mount the fan has a total height of 9.3 inches.
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