We are sincerely sorry for the damages you've encountered. It is our hope that you were able to quickly work with your local Home Depot to discuss return and exchange options. We appreciate you making us a part of your project, and if you have any issues moving forward, please connect with our Hampton Bay Customer Care Team to discuss them. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We wish you all the best, and please take care.