We are sincerely sorry for the issues you had with your new cabinet. It is good to know that your contractor was there and able to help remedy this for you. If you have any concerns moving forward, please let your Hampton Bay Customer Care Team know. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you making us your cabinetry choice, and we wish you all the best.