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Customer Reviews

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Showing 1-10 of 449 reviews
I wanted a sectional where 2 people could lay down comfortably and take an afternoon nap or lay d...
I wanted a sectional where 2 people could lay down comfortably and take an afternoon nap or lay down and relax by the fire and this sectional is perfect for that. Very comfortable. My dog has already claimed the ottoman so she has her own spot to lay down. I love how the cushion covers unzip so it’s easy to wash and replace. I highly recommend this sectional!
by Bren
Love our outdoor patio set. Looks great on our porch and is comfortable. It was delivered to ou...
Love our outdoor patio set. Looks great on our porch and is comfortable. It was delivered to our house and was easy to assemble.
by PEARL
Easy assembly, very comfortable and substantial cushions.
Easy assembly, very comfortable and substantial cushions.
by Hambone
Perfect!!!
Purchased this for our screened in back porch in FL. Fit like a glove. I was very impressed at the quality of the frame and cushions. Great job Hampton Bay and Home Depot. Buying it on sale was totally worth it. At an outdoor furniture stoe it wouldve been rediculously priced
by HomeDepotCustomer
This set is beautiful and very well made. It was very easy to assemble. The cushions are the per...
This set is beautiful and very well made. It was very easy to assemble. The cushions are the perfect thickness and firmness and the material seems like it will hold up well! I've had the set for 2 months and there are no signs of it wearing even though it gets used very hard.....even my 2 dogs get comfy on it! It is the perfect height and I love that the ottoman is large enough for everyone to put there feet on it at the same time! Love this set! It is a great price for a well made outdoor sectional and I would recommend it highly!!
by ljm
1 person found this helpful
We bought this patio set on September 3, 2016 for our covered, screened in porch. It looks great ...
We bought this patio set on September 3, 2016 for our covered, screened in porch. It looks great and the cushions are very comfortable. The reason I give it a 1 star review is due to the longevity of the cushions. We bought the slipcovers and they have help up great. However, the cushions themselves have a thin material that holds the cotton/foam in place. We removed the slipcovers to wash over the weekend in preparation for use this year and found the outer cushion material is flaking off on most of the cushions! While not an issue while the cushions are in the slipcovers, they do need to be removed periodically for washing and it will become impossible to stuff the cushions back in. There is a 2 year warranty on this product, but I'm at 2 years 8 months. To make matter worse, after calling Hampton Bay to inquire about a solution, they informed me there is nothing they can do and replacement cushions cannot be ordered. I'm confident I can get one more year out of them, but $2,000 for 3 years of use is not worth it!
by Matt
1 person found this helpful
We bought this set two summers ago with the standard parchment cushions. The set is solid, heavy...
We bought this set two summers ago with the standard parchment cushions. The set is solid, heavy, very nice. But for the sake of all that is holy, do yourself a favor and buy the Sunbrella fabric covered cushions!!! The item was placed in a covered, screened-in porch in the Northeast. Within months, black mildew spots began to grow. Spot removal was unsuccessful. In fact, I tried a special spray and actually stained the cushions. Gut wrenching. Finally broke down and ordered peacock blue Sunbrella slip covers. They had some loose spring, but seem okay. Easier to put on than expected. So far, so good. Will keep you posted!
by Kathleen
1 person found this helpful
Does not have any way to cover it for the winter.. it’s great but no way to protect it.
Does not have any way to cover it for the winter.. it’s great but no way to protect it.
by Waty
We had some issues getting it here, because of a third-party shipper, but it was worth the wait! ...
We had some issues getting it here, because of a third-party shipper, but it was worth the wait! It's very nice. Cushions are thick, fabric is durable, love the darker colored wicker and the huge ottoman. Seats a lot of people. Lots of accent pillows. Great over all.
by Lacey
I have been shopping for outdoor furniture for our lanai for 3 years and just couldn’t find the l...
I have been shopping for outdoor furniture for our lanai for 3 years and just couldn’t find the look I wanted. As soon as I saw this set I fell in love with it. I thought about it for a couple of months and then it went on sell. We bought the sectional along with matching side chairs and ottomans and it looks fantastic! The furniture arrived timely and was well packaged. Quality seems to be everything I could hope for. We have had it for a couple of months now and the cushions are sturdy, don’t crush and hold their shape perfectly. The framing is solid and very sturdy and the wicker is stunning. While they are under the roof line one side is exposed to elements. We have solar shades we keep down in the afternoons to protect it from UV rays and they also to protect it from downpours with just a fine mist hitting the front edges. Water beads up on the cushions and wipes right off. I do have waterproof spray on hand and may treat it when I feel it’s needed. We are very pleased with our purchase. It’s comfortable, beautiful and gives us the desired seating needed when we have company which is often as we live in southwest Florida!
by Tina
Showing 1-10 of 449 reviews