Internet #302894718

Model #H12HP2A

Store SO SKU #1002699247

12,000 BTU 1.0 Ton 208/230V Ductless Mini Split Air Conditioner - Inverter, Heat Pump, Remote and 16 ft. Copper Line Set

  • Super quiet energy efficient design
  • High performance with smart digital programing
  • Environmentally friendly technology
  • See More Details

Frequently Bought Together

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Price:
$83585

Product Overview

The Hessaire 12,000 BTU 1-Ton Mini Split provides improved efficiency ratings up to 16.7 SEER and delivers high performance from the moment it's activated. In addition, its competitive price makes it a consumer favorite that's tough to beat. The Hessaire single zone condenser and wall mounted air handler is an ideal combination of superior product quality, energy efficiency, quiet operation and financial value. The pre-charged outdoor condenser makes DYI installation a breeze and allows for the line set to be trimmed to size without losing precious coolant. The condenser incorporates a high-performance compressor with eco-friendly, chlorine-free R-410A refrigerant.
  • Convenient for installation and maintenance, compact design of outdoor unit, totally enclosed, permanently lubricated condenser fan motor
  • Sleep mode, louver position memory, gold fin anti-corrosion and auto restart functions
  • R-410A environmentally friendly refrigerant
  • Pre-charged outdoor unit makes installation a breeze and allows for the line set to be trimmed to length for a cleaner look
  • 7-year compressor and 1-year parts warranty
  • Cooling area up to 600 ft.
  • Features Inverter technology to adjust speed and temperature
  • 16 ft. copper line set included - extra refrigerant sold separately, professional installation recommended
  • Temperature monitoring from remote control or indoor unit
  • Dehumidifier setting protects your home from the muggy heat
  • Pre-charged outdoor unit can facilitate line sets up to 25 ft.
  • See the brochure and spec sheet below for more details



  • California residents

Info & Guides

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12,000 BTU 1.0 Ton 208/230V Ductless Mini Split Air Conditioner - Inverter, Heat Pump, Remote and 16 ft. Copper Line Set
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BrandHessaireGREEHessairePioneer
Name12,000 BTU 1.0 Ton 208/230V Ductless Mini Split Air Conditioner - Inverter, Heat Pump, Remote and 16 ft. Copper Line SetLIVO 12,000 BTU 1 Ton Ductless Mini Split Air Conditioner with Inverter, Heat, Remote 115-Volt/60 Hz18,000 BTU 1.5 Ton Ductless Mini Split Air Conditioner Inverter Heat Pump Remote and 16 ft. Copper Line Set 208/230-Volt24,000 BTU 2 Ton 17 SEER Ductless Mini Split Inverter+ Wall Mounted Air Conditioner with Heat Pump 208/230-Volt
Price
$83585
$84685
/set
$87900
$972.95
Save $93.95 (10%)
$124800
/set
Ratings
(121)
(50)
(121)
(322)
BTU Cooling Rating12000 BTU12000 BTU18000 BTU24000 BTU
Voltage (v)208/230v115v208/230v208/230v
Zone CapacitySingle ZoneSingle ZoneSingle ZoneSingle Zone
BTU Heat Rating12000 BTU12000 BTU20000 BTU24000 BTU
Minimum Outdoor Temperature (F)32-432+5
Mount LocationWall MountWall MountWall MountWall Mount
IncludedHeater,Remote ControlHeater,Remote Control,Self-diagnostic tools,Support BracketsHeater,Remote ControlHeater,Remote Control,Self-diagnostic tools
Coverage Area (sq. ft.)600550800950
View ProductView ProductView ProductView Product

Specifications

Dimensions

Air handler depth (in.)
8.44
Air handler height (in.)
10.63
Air handler width (in.)
32.06
Condenser depth (in.)
9.44
Condenser height (in.)
19
Condenser width (in.)
280.13

Details

Air Conditioner Product Type
Mini Split Unit
Air direction/circulation
4-way
Air handler weight (lb.)
24
Amperage (amps)
10 A
BTU Cooling Rating
12000 BTU
BTU Cooling Rating
12000 Btu
BTU Heat Rating
12000 BTU
BTU Heat Rating
12000 Btu
Color
White
Color Family
White
Color/Finish
White
Condenser weight (lb.)
68
Coverage Area (sq. ft.)
600
Decibel (Sound) Rating
24 dBA
Decibel Rating
24 dBA
Filter Type
Washable
Included
Heater,Remote Control
Line Set Length (ft.)
16
Mini Split Features
Heater compatible,Sleep setting,Timer
Minimum Outdoor Temperature (F)
32
Mount Location
Wall Mount
Number of cool settings
10
Number of Fan Speeds
Variable
Returnable
180-Day
Voltage (v)
208/230v
Voltage (volts)
208/230
Wattage (watts)
1000
Zone Capacity
Single Zone

Warranty / Certifications

Certifications and Listings
ETL Listed
Manufacturer Warranty
7 Year Compressor Warranty, 1 Year Parts Warranty
Seasonal Energy Efficiency Ratio (SEER)
17

Questions & Answers

105Questions3Answers

Is the line set already vacuumed? Or do I need a pro to pull vacumm ?

Asked by Jr January 22, 2021
0
Answers

Just installed the unit and it is amking a constant beeping sound. Can you send instructions on the remote DG11J1-72?

Asked by Clemco January 5, 2021
1
Answer

Yes absolutely! Please email us at support@hessaire.com

Is there any information on how to use the unit. The instructions don’t really describe what the ...

Asked by Lobes November 29, 2020
0
Answers

I saw this unit at my local HD today and it says "DIY Easy Installation". Does the lineset need t...

Asked by JimmyG November 25, 2020
1
Answer

Professionals would use a vacuum system but DIY installers can use a bleed method.

VERY important question. DOES this air conditioner come precharged. If it does then I will buy,...

Asked by Hawaiiguy October 14, 2020
0
Answers

What is error code 99?

Asked by KS September 18, 2020
0
Answers

How does the heat side work? I have one and really cant tell that the heat is even on...

Asked by jim September 17, 2020
0
Answers

this unit is great, i have it running for about a month now and so far so good. However today whi...

Asked by henri September 2, 2020
1
Answer

Please see the below trouble shoot and error information, there is an email below that you can also respond to for further help. • If the units can’t work well, please check in the connecting lines are loose, and the component are damaged? • How to get error code of indoor units? Make the unit power on for 5 minutes, press the “SLEEP” button on remote control, press the sleep button on the remote controller for 10 times in ten seconds then the error code will be displayed on the indoor units. If two malfunction happened at the same time, it need press the sleep button for 10 times again, • How to get error code of outdoor units? Remove the top panel, and control panel top cover, run the unit for at least 10 minutes, then record the 3 led lights combination. Abnormal quality information feedback Basic information of failure units Model no.   Serial no. Installation date   Installation Contractor Info   Outdoor Fan running? Yes/No Compressor running? Yes/No Two cooper lines: Warm/Cold Information content (including photos) Error code on indoor panel   LED of outdoor control board LED 1:Light / Flash / Off  LED 2:Light / Flash / Off LED 3:Light / Flash / Off The date of problem occurred   The place where the failure happen □End user □Agent warehouse □The exhibition hall □Assembly factory □ Cooling problem □ Heating problem □ Both Pressure level when the unit is OFF __________ psig  Pressure level when the unit is ON __________ psig  Name of the failure parts   Full name/Address   Outdoor temperature    Set temperature Note: Defect Describe should include the following information: name of the failure parts, Failure Rate, failure position, Purchase Date, Installation time, Repair solution Describe, Using environment and so on. Please email this form to Jordan@hessaire.com

What is recommended refrigerant charge?

Asked by PAC August 10, 2020
0
Answers

Does this come as shown? I'm asking because I have ordered twice and neither came with the fan u...

Asked by Homeowner August 5, 2020
0
Answers

12,000 BTU 1.0 Ton 208/230V Ductless Mini Split Air Conditioner - Inverter, Heat Pump, Remote and 16 ft. Copper Line Set - page 2

Customer Reviews

  • 4.2
    out of 121 reviews
  • 69% recommend this product
5star-icon77
4star-icon20
3star-icon6
2star-icon1
1star-icon17
Filter by:
Showing 1-10 of 121 reviews
Don't bother
If I could, I would hit this product with a truck, throw it over a bridge and sink it in the ocean. It would work just as well as it does now. I have owned this for over a year and have paid for it twice with the repairs it has needed. Find a brand that is locally supported by professionals.
by Austin
Response from THD-CSDec 7, 2020
Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, We are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at (256) 734-3003, so we can have you enjoying your purchase!
1 person found this helpful
Shuts off when it gets hot outside! We live in Phoenix AZ and summers here get really hot. Whe...
Shuts off when it gets hot outside! We live in Phoenix AZ and summers here get really hot. When my mom became ill earlier this year, we decided to build out our garage into a little studio/suite for her. I purchased the Hessaire 1200 1.0 ton Mini Split to use in the new addition. All was well with it until it got really hot here. As soon as it was over 110 degrees, it stopped cooling. After working through everything we could, we contacted the manufacturer and they said the unit was designed to shut off the compressor when it got about 110 degrees! Really? An AC unit that shuts down when it gets hot out? That's ridiculous!! I can't believe Home Depot would sell this product in Arizona when the company knows it won't work above a certain degree. There are many days that are going to be above that temperature in Arizona in the summer. I spent a lot of money on an AC unit that only works below 110 degrees. That's unbelievable! Would not recommend for hot or very humid climates.
by Stevecam1
Response from THD-CSSep 29, 2020
Dear Valued Home Depot Customer,We are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at (256) 734-3003, so we can have you enjoying your purchase!
6 people found this helpful
You need a professional installer unless you own a vacuum tool, but works really good
You need a professional installer unless you own a vacuum tool, but works really good
by dartagnan
3 people found this helpful
Perfect, the ease of installation and creation of comfort zone for the household and visitors.
Perfect, the ease of installation and creation of comfort zone for the household and visitors.
by Ace
1 person found this helpful
amazing for the price
We have a 12x16 shed that we wanted to keep climate controlled. I had previously tried a 12k btu and a 14k btu portable units but neither did the job. Finally I spent the money and bought this, had it professionally installed for $500 and it keeps it as cool as I want! 70... no problem..... 65??... no problem... awesome unit with some great features. smart mode keeps the temp between 70-79 degrees which is perfect for storage. A must buy for your shed or garden studio. we've turned ours into a gym :)
by Tom4rmaccounting
6 people found this helpful
This air conditioner does a good job where it was installed. My kitchen and living room were too...
This air conditioner does a good job where it was installed. My kitchen and living room were too warm and I decided to try this mini split air conditioner. However, it is not easy to install and I had to have a licensed contractor install it. Also, I needed to purchase an additional $150.00 in tools and parts to have it properly installed. Thus, instead of costing $750.00 - the cost was closer to $900.00 plus contactor fees.
by Casey
4 people found this helpful
Really good
Really good
by Nina
Not to difficult for DIY with help of you-tube video's and basic knowledge of electrical and a/c ...
Not to difficult for DIY with help of you-tube video's and basic knowledge of electrical and a/c systems. Probably not that expensive to hire a professional to install but I'm retired and enjoy the challenge. It is pre-charged so you do not need freon. Has a lot of features including "dry" which acts as a dehumidifier and very quiet. Installed in 8 car insulated garage with classic cars so the "Dry" feature is a plus. Installed in mid Febuary 2019...purchased in mid-January on sale. Instruction book has one typo saying to close off the valve after testing for leaks (you want to open the valves). Good luck!
by KenE
14 people found this helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
I would not recommend Hessaire for anything. They do not have interactive technical support for ...
I would not recommend Hessaire for anything. They do not have interactive technical support for their products, and the only way to get help is via email. Upon installation, the Hessaire Unit did not work. My HVAC contractor determined that it's some type of short in the system, or a condenser failure. We attempted to contact Hessaire Customer service, and found out that there is NO CUSTOMER SERVICE. I've spent over $1000 attempting to install this unit, and still don't have anything to show for it. They have indicated that they are going to send me a new unit, but I can't get any response from the factory. My short response to Hessaire's customer support and their products? Be warned - do not expect good things from this company.
by BDog
Response from THD-CSDec 24, 2020
we are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at (256) 734-3003, so we can have you enjoying your purchase!
3 people found this helpful
Showing 1-10 of 121 reviews