Hi Txahern1982, Thank you for the rating and review. We're sorry you're not satisfied with the Reaper of Souls. Please email us at customerservice@svius.com. When emailing us, please include: Your name and shipping address, Name of Decor - did you buy it this year?, Store where you bought it, Model number, if you have it - usually begins 512...., Photo or video, if it will help us understand. We may be able to help you with a replacement head. Thank you and have a great day! SVI Product Expert Team