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Internet # 206186342

Model # YJAF052-SAND

Store SKU # 1002087358

11 ft. Aluminum and Steel LED Round Offset Outdoor Patio Umbrella in Sunbrella Spectrum Sand

$699.00
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  • Solar-powered LED lights provide evening illumination
  • Crank-lift system allows easy setup
  • Made of steel pole and Sunbrella fabric to ensure durability
  • View More Details
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Product Details

About This Product

Enhance your outdoor space with this 11 ft. aluminum and steel LED Round Offset Outdoor Patio Umbrella in Sunbrella Spectrum Sand. The steel pole makes this a durable option for your home. It is resistant to rust and fading.

Highlights

  • Durable aluminum and steel frame construction
  • UV-protected Sunbrella acrylic fabric resists fading
  • Crank-lift system offers easy adjustments
  • Sunbrella fabric fights off mildew
  • Built-in Sunbrella UV protection delivers lasting shade
  • 40 solar-powered LED lights offer a gentle ambiance
  • Solar cell on the top of the umbrella charges throughout the day to power the LED lights
  • Must use 220 lbs. of play sand (sold separately)
  • If lights flicker, the battery is low. Turn power off on the rib and move umbrella to sun for charging. Keep power switch OFF when umbrella is not in use. Solar receiver will not recharge unless the power switch is in the OFF position.
  • Click here for information about Hampton Bay Customer Service
  • 360 degree rotation
  • Steel and aluminum pole
  • Return Policy

Product Information

Internet # 206186342

Model # YJAF052-SAND

Store SKU # 1002087358

Specifications

Questions & Answers

389Questions
caret
Q:Canopy does not stay open. The crank does not lock. How can this be fixed?
by|May 8, 2024
1 Answer
Answer This Question

A:  Hi Leeb, thank you for your inquiry. It is apparent that you are having technical difficulties. We would like to help you with our products the best we can to ensure your satisfaction. For any questions, comments, or concerns, please give us a call at (866) 602-1800 and we will connect you with our tech support team for further assistance.

by|May 9, 2024
    caret
    Q:The convoy doesn’t stay open the crank doesn’t lock when fully open. How can this be fixed?
    by|May 8, 2024
    1 Answer
    Answer This Question

    A:  Hello LeeB, thank you for taking the time to write this inquiry. It is in our best interest to ensure our customer’s satisfaction. As stated in your question, however, it is apparent that you are having technical difficulties with our product, and we deeply regret this occurrence. We apologize for your inconvenience, and we would like to help resolve this issue in a timely manner. Please contact us at (866) 602-1800, so that we can connect you to tech support to further assist you.

    by|May 9, 2024
      caret
      Q:My lights stopped working, is this repairable?
      by|Apr 14, 2024
      1 Answer
      Answer This Question

      A:  Hello Seltaeb112, thank you for your inquiry. Our goal is to answer your question earnestly and provide you with services that exceed your expectations. As evident in your concern, you are having issues with the lights on the umbrella. If the lights are on during the day and it doesn’t turn on during the night, there may be 3 reasons why. Reason 1 - the umbrella needs to be in the closed position and in sunlight for at least 8 hours to charge enough to be turned on without sunlight. Reason 2 - the rechargeable battery inside the solar receiver is malfunctioning or the solar receiver is malfunctioning. Reason 3 - the wiring inside the sunshade is damaged. In order for us to assist you in figuring out what is causing your umbrella LED lights to not work, please reach out to us at (866) 602-1800, so that we can connect you with our tech support team.

      by|Apr 15, 2024
        caret
        Q:repair parts for the cord
        by|Mar 30, 2024
        1 Answer
        Answer This Question

        A:  Hello er11, thank you for your inquiry in regard to the 11ft. Aluminum and Steel LED Round Offset Outdoor Patio Umbrella. Our goal is to provide our customers with quality products and a service that exceeds your expectations. When we hear one of our customers are encountering issues with one of our products, it is our desire to assist them in finding a resolution that ensure their satisfaction with the product they purchased. Please contact us at (866) 602-1800 so that we can assist you with a resolution for the issue at hand. We look forward to assisting you in any way we can.

        by|Apr 1, 2024
          Showing 1-4 of 389

          Customer Reviews

          4.3 out of 5

          • 4.3 out of 849 reviews
          • 68% recommend this product
          Filter by:
          Showing 1-10 of 849 reviews
          Base frame rusted completely in less than 2 years
          The umbrella held up, but the base completely rusted through in less than 2 years with our salt pool. Now we’re throwing it away.🥲
          by
          Response from Product ManufacturerMay 27, 2024
          Hello Matt, thank you for taking the time to write this review. Our goal is to provide our customers with quality products and services. I am sorry to have read that this didn't meet your standards. When we hear one of our customers are encountering issues with one of our products, it is our desire to reach out to them and help find a resolution for the product they purchased. Please contact us (866) 602-1800. We are available Monday thru Friday from 7 a.m. to 5 p.m. PST. We want to ensure you satisfaction with the product you purchased. We look forward to hearing from you.
            DONT BUY
            After just a couple seasons, the crank handle broke. There are several reviews with the exact same issue suggesting there is a manufacturing issue. Home Depot will do nothing and said the Hampton Bay manufacturer does not provide replacement parts. I am really disappointed with Home Depot and I expected better from them. They should know there is an issue here as it is clearly identified with other buyers.
            by
            Response from Product ManufacturerMay 23, 2024
            Hello Robs, thank you for sharing your concerns with us. We aim to provide you with our utmost customer service for your satisfaction with the product you purchased. It is apparent in your review that you have received the product with issues or defects of the product’s parts. We would like to express our earnest apologies for the inconveniences you had experienced. When we hear our customers encounter issues with any one of our products, it is our desire to reach out to assist in resolving the issues that are present the best we can. For any replacement parts, questions, comments, or concerns, please give us a call at (866) 602-1800. We will assist you in any way we can to ensure your satisfaction.
              Great Umbrella (but warranty isn't what you think)
              Purchased this umbrella in 2020. I have loved it. HOWEVER the steel frame in the base corroded which allowed the screws that hold the post in came out, toppling the umbrella into my yard upside down. I called the 866-602-1800 -> Manufacturer to get a new base replaced (it's within 5 years which is listed on this item) and THEIR warranty is only 2 years, they don't sell parts & don't honor what is listed on this site. I am open to purchasing the base, but they are def a dead end. HEADS UP.
              by
              Response from Product ManufacturerApr 10, 2024
              Hello Tina, thank you for taking the time to write this review. Please note that this umbrella has the steel frame that carries a 2 year Manufacturer's Limited Warranty. It does carry a 5 year warranty for the Fabric part of the canopy. I would also like to point out that our aluminum frames carry a 5 year warranty. I do apologize for the confusing information that was found for this product. Should you have any other questions or concerns you would like for us to address, please do not hesitate to contact us at (866) 602-1800. We will be happy to answer and address them for you.
                1 found this review helpful
                broken within 2 months
                Enjoyed the shade it provided while it lasted. However it always seemed ready to break in any kind of wind. I used the Velcro strap to secure one end to the post and tried tethering the other end with a string to minimize movement. Even with that, it still seemed frail in any kind of weather to the point where I would not open it if there was any kind of wind. despite every precaution, the umbrella still flipped open and completely broke the aluminum frame the last time I opened it. One would expect for $400 you'd be able to use an umbrella in a light wind but I guess not.
                by
                Response from Product ManufacturerSep 14, 2023
                Hello UnhappyCamper, thank you for your review. I am sorry to hear your 11ft. Aluminum and Steel LED Round Offset Patio Umbrella has broke. When we hear one of our customers is encountering issues such as this, it is our desire to reach out to them and help find resolution with the product they purchased. Please contact us at (866) 602-1800. We would like to help find a resolution and make sure that you receive the quality umbrella you purchased. We are available Monday thru Friday from 8 a.m. to 5 p.m. PST. We are here to ensure your satisfaction with the product you purchased.
                  This umbrella is wonderful. It covers the entire table and beautiful to look at.
                  by
                  • Verified Purchase
                  Very nice umbrella. It’s very large and can be rotated from one side to the other covering entire seating area on my deck
                  by
                  • Verified Purchase
                  1 found this review helpful
                  Absolutely love this umbrella. Best thing I bought this year. Might need help from a strong guy to assemble and get sand bags but worth it. Great for my deck
                  by
                  • Verified Purchase
                  New
                  Previous offset umbrellas were fixed and difficult to move to block sun. Umbrella swings around and base is sealed with plastic. Price was reduced and i was so happy i bought a second umbrella to replace my older one.
                  by
                    • Recommended
                    Love this!
                    Perfect addition to our deck, easy to put together. Lights aren’t super bright more of an esthetic. Really heavy must weigh down in another way if you don’t use the base (took up too much space on our deck)
                    by
                      • Recommended
                      1 found this review helpful
                      Buyer Beware
                      These didn’t last two years. We live in Michigan. That’s important because it means these umbrellas see the sun 3-4 months out of a year. Here is a photo of ours, bringing them out of INDOOR storage for the very start of the third summer.
                      by
                      Response from Product ManufacturerMay 31, 2022
                      Dear valued customer, thank you for taking the time to review our product. It is apparent in your review that you were not completely satisfied with our product, and we apologize for the inconvenience you are experiencing. Please know that we are very much appreciative of your comments, so that we may improve our shortcomings. We can only hope that we will have the opportunity to serve you. If you have any questions, comments, or concerns, please give us a call at (866) 602-1800, so that we can assist you.
                        8 found this review helpful
                        Showing 1-10 of 849 reviews

                        11 ft. Aluminum and Steel LED Round Offset Outdoor Patio Umbrella in Sunbrella Spectrum Sand

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                        11 ft. Solar Offset Patio Umbrella Assembly Instructions
                        Assembly instrcutional video for the 11 ft. Solar Offset Patio Umbrella
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                        Sunbrella Shade Video
                        Protect your family from the sun with Sunbrella Fabric umbrellas. They block harmful UVA and UVB rays. Sunbrella is endorsed by the skin cancer foundation as an effective UV Protectant.

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