Hi DerekM, thank you for your review of the Home Decorators Collection 20-3/4 in. W x 25-3/4 in. H Fog Free Framed Recessed or Surface-Mount Bathroom Medicine Cabinet in White with Mirror. We are very sorry to hear that this product is not meeting your expectations. We would like to hear some additional details, in order to find the best solution for you. Please contact our Customer Care team at (888) 511-3013. We look forward to assisting you. Thank you.